Hcpersonalshopper Reviews 

200
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. People consistently praise the stunning product quality and appearance, often finding items to be exactly as described and true to size. Many also highlight the consistently fast delivery service and appreciate the helpful, responsive customer service that keeps them updated. However, some customers noted issues with order fulfillment, experiencing significant delivery delays, items not in stock as advertised, or receiving incorrect products. A few other people also felt that customer service was unresponsive or rude, facing difficulties with refunds, or receiving products without original packaging. Concerns were also raised by some about product pricing, with items found significantly cheaper elsewhere, and a few instances of products being described as inauthentic.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction with their purchases,... See more

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the great, polite,... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my shoes yesterday they arrived today. Quick responses from HC very reliable shoes are exactly how they was described very happy will be using again very soon thankyou

Rated 5 out of 5 stars

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was sti... See more

Rated 5 out of 5 stars

Ordered a pair of asics through instagram and they came in a box in perfect condition, delivery was longer than expected but as soon as I messaged about it I got a reply saying when they would arrive... See more


Company details

  1. Clothing Shop

Information provided by various external sources

HC Personal Shopper, Footwear, Clothing & Accessories from your favourite luxury shopper. Including Balenciaga, Adidas, Christian Louboutin, Gucci, Louis Vitton and many more. UPS UK Delivery Shipping Only


Contact info

3.9

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(200)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Entered a competition with this company…

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was still really helpful and kept me updated the whole time!

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, absolutely in love with them. Very true to size as I’m a 3 and certain shoes don’t fit like a 3. Very happy with them will definitely ordering more as I’ve seen a few I like

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my trainers

Very happy with my trainers, quick and easy and kept updated! Also needed them quick as it was a present for my daughter and they got them to me in time! Trainers were amazing! Will defo use again!!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service they keep you updated about your order received mine in 5 days . I’ll definitely be ordering from HcPersonalShopper again and I’ll also be recommending this site to everyone.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

just always on point

just always on point.
Get back to you when they can on working days, mad colours on there website now too.
Better than undivided and all that c**p

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Top service, top people, top trainers, quality product, fast delivery provide you with best goods, highly recommend any day

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Look no further!

I have purchased a few pair pairs of shoes from here now.

Always the best and always amazing quality, it feels so good to have items that other people can’t always get hold of!

And always the best service as well.

Highly recommend…x

13 May 2025
Unprompted review
Rated 5 out of 5 stars

perfect

perfect, they gave me full info of where my order was. the order itself was just what the picture looked like.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Worse company I have ever ordered from…

Worse company I have ever ordered from and still haven’t got my item because they messed up. It’s here since the 16th December but an post won’t give it to me because they messed up and they never write back after days of emailing them, literally cost me 250 euro and they are no help at all! Don’t waste your time with these lot.

16 December 2024
Unprompted review

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