Hcpersonalshopper logo
Visit website

Hcpersonalshopper Reviews 

200
•
TrustScore 4 out of 5

3.9

Clothing Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. People consistently praise the stunning product quality and appearance, often finding items to be exactly as described and true to size. Many also highlight the consistently fast delivery service and appreciate the helpful, responsive customer service that keeps them updated. However, some customers noted issues with order fulfillment, experiencing significant delivery delays, items not in stock as advertised, or receiving incorrect products. A few other people also felt that customer service was unresponsive or rude, facing difficulties with refunds, or receiving products without original packaging. Concerns were also raised by some about product pricing, with items found significantly cheaper elsewhere, and a few instances of products being described as inauthentic.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction with their purchases,... See more

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers praising the great, polite,... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my shoes yesterday they arrived today. Quick responses from HC very reliable shoes are exactly how they was described very happy will be using again very soon thankyou

Rated 5 out of 5 stars

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was sti... See more

Rated 5 out of 5 stars

Ordered a pair of asics through instagram and they came in a box in perfect condition, delivery was longer than expected but as soon as I messaged about it I got a reply saying when they would arrive... See more

Company details

  1. Clothing Shop

Information provided by various external sources

HC Personal Shopper, Footwear, Clothing & Accessories from your favourite luxury shopper. Including Balenciaga, Adidas, Christian Louboutin, Gucci, Louis Vitton and many more. UPS UK Delivery Shipping Only

Contact info

3.9

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(200)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant company!!!

Always been helpful from start to finish everytime I use them. They have always sourced what ive been after and been with me when they say it will be. Can’t fault them at all

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Both Noah Thomas and hc personal shopper! Always loved every item we’ve got from you thank you so much highly recommended x

21 October 2020
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company for…

I highly recommend this company for trainers. I have been a customer for several years, but recently they managed to source me some trainers that nowhere else online had in stock in my size or colour. I wanted them for a weekend away & they where delivered a few days prior. Made up thank you again!

15 October 2020
Unprompted review
Rated 5 out of 5 stars

I have always used HC and always will…

I have always used HC and always will when it comes to buying shoes and branded clothing. A brilliant team with all the best knowledge in today’s fashion! Very helpful, the best service and fast, secure delivery! I highly recommend.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Great service

First experience with HC Personal Shopper, ordered some Mcqueens which were delivered quickly (within two days), the shoes were perfect and fitted nicely. Service was quick and easy... thank youu!!

9 October 2020
Unprompted review
Rated 5 out of 5 stars

Lee hig

Amazing service from HC as always, very proffesional and the customer service is fantastic, i would highly recommend using these guys for all designer clothing and shoes🔥personal shopping is the way forward!

9 October 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Very quick delivery, perfect customer service, I’ll definitely be using again! Love my new trainers!

9 October 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look