HDFC Bank Reviews 

A saving bank account of 28 year old suddenly tgry say no KYC is given, how account was operating all these year.
Kyc record is erased by updating new app.
Now I need yo visit branch for this reason.
Online kyc not working
Pradeep Agarwal
9844010308

One of the worst services I have ever faced in banking system in HDFC BANK in Sonipat Haryana
Zero understanding
Zero trust worthy
Zero in work
Zero work on time
In short it is big Zero in ever manner
Finance minister should immediately cancel their license

Kolkata Thanthania Branch
The behavior of the Lady Cash Manager at this branch is extremely poor. I advise you not to open an account at this branch.

Ekdan bakvas bank hai 100 rs bhi bacha hoga na pay karne ka to 3 /4 hajar charges lagati hai konsi bank lagati hai itna charge costomer care to ekdan bakvas hai kabhi problem ka solution nahi dete aromatic account minis mai jata hai jo paisa cut ho gaya hai ye vapas bhi nahi ata?????

Very very poor online interface.
For someone who is looking to pay additional amount anytime can't do that.
The landing page keep on pitching you multiple things that ask for new products and more money.
But they don't let you pay smoothly

The customer service for NRO online account opening is worse, even after emailing 5 times, receiving no replies, and they still haven't replied to schedule a call for the account opening process.

Vary bad service's by hdfc bank

Very poor and disappointing experience with HDFC Bank, especially at Vashi Sector 17 branch.
My salary account has been under debit freeze for more than 15 days without any clear explanation. Despite repeated emails, branch visits, and escalations to grievance and even RBI, there has been no proper response or resolution.
I was available for CPV verification, but due to the agent’s failure to visit and respond, my verification was marked negative unfairly. Even after explaining this and fully cooperating, no action has been taken.
I am unable to use my own money, which has caused serious financial issues, including difficulty in paying EMIs and managing daily expenses.
The lack of accountability, poor communication, and delay in resolving such a critical issue is unacceptable from a reputed bank.
I would strongly advise others to think twice before trusting this bank with their finances.

I am extremely disappointed with the services provided under the HDFC brand. While selling products, everything is presented as a single, well-integrated ecosystem, but in reality, it is completely the opposite.

Banking, insurance, and loan services are not interconnected at all. For a single issue, customers are forced to visit multiple branches or departments. Each team simply redirects the problem to another, saying “check with them,” instead of taking ownership.

This lack of coordination causes unnecessary stress, delays, and frustration for customers. If the services are not truly integrated, then branding them as one unified system is misleading.

HDFC should seriously work on:

Better internal coordination
Single-point customer support
Accountability across departments

Until then, the customer experience will continue to suffer. Especially very worst from HDFC HOME LOANS &insurance services

Worst bank to consider for education loan, Move to any other bank except hdfc, they'll never respond on time none of them will consider your addmission deadline serious, Go for any other bank except hdfc

The worst bank of all times. The worst bank in India and probably in the entire world. Absolutely shit. I wanted to close my salary account and i visited multiple bank branches and these idiots asked me to go to the home branch which was 24km away as it is the only branch that can close my account. The location seemed suspicious but i still went and got to know that there is literally no HDFC bank in that area. Called HDFC customer care and it said number doesn’t exist. The entire bank is a scam!! Losers!!! 10/10 not recommended for anything with HDFC bank.

Having reflected on the extremely poor service to NRI by HDFC and having tried multiple times to update KYC info online and by email - and receiving zero responses we took the extreme steps to travel to India to resolve face to face. Not hopeful but we just want to close this account one way or another and stop hDFC beaching data protection by continuing to send information to outdated addresses that have not been valid for years.

Worst service and Regional manager not responding properly, so many times I called not getting call back form RM. And bank staff not responding customers properly. I will give rating less than 1.

I have received kyc link from your bank which is not found of any use. Called your help, they are equally clueless and refused any home service to me on this matter, having known my age being above 75.

Hope some good sense will prevail on your end to resolve this issue without my visit to home branch.

If nothing possible, please close the account at the earliest.

Hoping to hear from you soon.

Prem Singh Sangwan

Thanking You,
With Very Warm Regards.
Col PS Sangwan

I applied for a Personal Loan and I cant even track my Application Status. When I called customer care, I recieved a link which does not open at all. I don't know why this simple thing is not sorted.

Sabse ghantiya bank HDFC bank hai ye mentioned charges ke badle bas paisa cut karta ye bank me koi bhi account na khulwaye aur mau jila ke Ballia mod ke branch ke jo bhi workar hai behad ghatiya hai ye logo ki kisi prkar ki madad nhi karte aur es bank me khate se aapka sirf ghata hai fayda kuch nhi

I am really disappointed for the HDFC Bank service He explains something else to the public and deducts more money from the account. This is very dirty banking. I would suggest everyone not to take instant loan or EMI from him, otherwise he will ruin the entire situation.😡😡😡😡😡

Please Note:- The public cares about their civil rights, otherwise no one would pay them money.Because HDFC Bank is charging exorbitant fees these days. I urge all of you not to use their services.

All over good experience

I received personal loan call from hdfc Bank chennai from Jayanthi 7358732152. She called me and I responded to her call and I simply said No I don't want and cut the call. I was not sure whether she was hear it or not.After 2 mins I got the below message from her "Have some basic manners before u cut the call uneducated person ah u ". I really don't know how she is sending the message like this. She never asked permission through message before call me, but she sent a message like this. Hdfc bank please provide some basic training and assessment before choosing these kind of worst people like her.

HDFC Bank is terrible bank in India.

I have been a long-time customer and hold a Regalia First credit card. Due to certain circumstances, I missed a few payments. After discussions with bank officials, I agreed to a final settlement amount, which was already significantly higher than my original credit limit.

Despite completing the settlement, I did not receive any No Objection Certificate (NOC) or formal account closure documentation, even after two years. Now, the bank has come back with baseless excuses, claiming that I still owe an additional ₹30,940. On top of that, they have debited money without providing any valid proof or justification.

This behavior is completely unacceptable and highly unprofessional.