HDFC Bank Reviews 

It was the worst experience I ever had
To get the CC for my vehicle
the person named 'Saneesh' from HDFC Bank who helped me
did not say anything until the moment the vehicle key was handed over.
At the last minute he said the CC was not ready and that he would still take more days
No one should fall for this again.
After all the papers were completed, no matter how many times I called,
he wouldn’t pick up the call , he even cut the calls.
I have a very bad opinion about this.

Can I give a minus 1 star? Login problems every month takes 1-2 days and several calls to fix it and since my account id and passwords are stored on my computer it is always their technical issue rejecting passwords and even my correct telephone number. Also, it has been a month and a half since I sent some money to SBI account and they never received it (verified account where I have successfully sent money before at least a dozen times) and still not been able to resolve it after a dozen calls and not been able to recover my money. I wish that RBI would ban HDFC from India and kick them out. They have made my life a living hell and too complicated for me to switch the banks.

My bank account is in hdfc bank hdfc bank has started looting people on cash deposit.

Taking excessive fines..

For this reason, no one should open an account in this bank.

In the month of November, if I made a cash deposit of Rs.130,000 in my account, I have been fined almost Rs.2000 by the bank.

HDFC and it's affiliates has been successfully awarded the skill or hiring and retaining human garbage.
Recently HDFC manager was charged with theft. The staff donot even know file Kyc or do a currency exchange. India national enemy is not Pakistan or China, it's HDFC that will not even transfer money to a charity or deposit cheques.
HDFC public enemy #1
I have never met a helpful HDFC employee. Modi shut this bank and it's divisions down.
HDFC management to community environmental clean up as there punishment,it should also be televised. HDFC owes every Indian a public apology.
They even mailed some ones ID.
If u want to find India human garbage contact HDFC.

I taken a forex card for my Dubai tourism. In Dubai I found that I couldn't swipe not can withdraw money by card. I contact my home branch Sangli. They told some steps to activate and asked me to write a mail to forex customer care. I did both things but through out my tour I didn't get the solution of such a small problem. My RM Mr. Sandeep Patil even stopped receiving my call. Such a worst service, even though I am Privilege customer of the bank.

They don't even deserve Zero wish we had minus scale.

Grate Bank or yha par Lunch break nahi hota ☺️

It worst bank. Can't reach customer care, Relationship manager help less, No update on address change even after 15 days also, If i visit the branch, they are saying there is system error please fill the application which will take more than 4 days..
Don't know how and where customer get addressed.

There was a lonI had an HDFC loan for 6 years. When I finally tried to close it, the bank gave me a closing amount. Due to an error, the customer care executive informed me ₹40 less than the actual amount. I paid what they told me, and afterward they said I still had ₹40 pending. When I explained that they had given the wrong amount and asked them to settle such a small balance, they simply disconnected the call.

To make things worse, they refused to give anything in writing through email. They insisted everything must be done only through calls.
On the portal, my loan showed as CLOSED, so I assumed the ₹40 was adjusted. But now, suddenly, they have generated a ₹571 bill just because that ₹40 wasn’t paid. This is extremely unprofessional.

I have been with HDFC for 9 years, but their service and customer loyalty are shockingly poor.

During COVID, when I lost my job and struggled to pay the EMI, their employees used to harass me on calls and even accessed my phone logs, because their app requires that permission. They even contacted my coworkers in the office after getting my employer’s details from the bank. It was humiliating and unacceptable.

On the other hand, I want to appreciate SBI, who supported me during the same time. They called only my parents—not my colleagues—and handled everything with respect. That is what real professionalism looks like.
HDFC should learn something from SBI.

Overall, my experience with HDFC has been cheap, disappointing, and stressful. I regret trusting this bank for so many years.

Disappointed with HDFC Bank's services. Money was deducted from my account without any notification or warning. Tried contacting customer care, but no help was provided. 😡

The worst service I have seen in my entire life

Normal banking is fine… when push comes to shove, such as disputes and other technical problems, support people have next to zero knowledge and any intentions to fix it.

Avoid it. I’m looking into better options

I bought a Nexon EV in Nov 22 through loan from HDFC. I was surprised when i asked for prepayment of loan. Customer care would not respond over email. Calling customer care was futile. I managed to get the link for prepayment that didnot work, it locked itself after the first failed attempt.

Finally i went to their branch in Pune but was told since the loan holder is not there, i cannot pay. An arguement followed. I was told i cant prepay more than 25% of the outstanding principle. This was not in my policy at the time of issue, but was told it is on their website. How am i supposed to know? And why? If one pays anytime, it comes with 3% penalty. It was a horrible experience. Took me 15 days to prepay to an unwilling bank.

I had a very disappointing experience with HDFC, and based on that, I cannot recommend this bank to anyone.

My experience is really good My work completed in 3 time in few minutes .
I visited in pilkhwa branch

Please don't use pixel card they charge high interest rates which is added with gst and interest will charge for new payments.

One of the worst banks
Customer service is very poor
Very bad
they never respond

Worst bank I have ever dealt!!!zero star customer service staff who doesn’t know how to update an international phone number in NRI Account as they have updated my phone number in wrong format which caused me unnecessarily harassment and not getting OTP’s.
Now Instead of fix the issue and accept the mistake, they have sent me mobile number update form with other unnecessary documentation which clearly shows that they haven’t done anything wrong and I have made a mistake!!!!

Absolutely the worst bank to deal with. Their customer support is careless, unresponsive, and completely lacking seriousness. Even after repeated follow-ups, there’s no ownership or urgency to resolve issues.

Honestly, it’s better to bank with a local branch or cooperative bank, where at least they value customers and act on requests. HDFC seems to have lost all sense of customer service — only good at making promises, not keeping them.