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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the signs are impressive and often exceed expectations. Many people highlight the exceptional service, mentioning the helpful and responsive communication throughout the ordering process. The delivery service is consistently described as quick and fast, with many customers receiving their orders much sooner than anticipated. However, some customers also noted issues with product functionality, such as flickering lights or signs that stopped working shortly after purchase. A few people also reported not receiving all ordered items or experiencing problems with connecting cables.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and design of the signs,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Quality

People report positive experiences with quality. Many customers are super happy with the final product,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction with the ordering... See more

Service

Clients share positive opinions on service, highlighting its responsiveness, speed, and professionalism. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⁷Service was great.the signage was outstanding very impressive 👏..the delivery was Quick to Brisbane Australia received within 5 day's. .. thank's again. I wouldn't hesitate to recommend these pro... See more

Rated 5 out of 5 stars

Honestly such a great & quick experience! HDJSign was super communicative with fast response & quick turnaround. Received pictures along the way and I customized both signs for my kids’ room letting m... See more

Rated 5 out of 5 stars

I plugged it in before wrapping it and everything worked perfectly and it looked great. Im excited for my daughter to see it, she loves lights. Shipping was terrific considering it came from China,... See more

Rated 5 out of 5 stars

I’d never made a neon sign before. I spoke with a customer rep via FB messenger. We discussed what I wanted, the size that was best, shop placement and lighting, etc. When the sign came I saw one chan... See more


Company details

  1. Wedding planner

Written by the company

HDJ Sign is the Most Affordable Led Neon Sign Supplier around the world, creates beautiful, high-quality handmade neon signs and provides LED neon signs installations and custom neon signs for Wedding, Bar, Shops, Home Decor with the best price; Perfectly Design your own neon signs and light up your business logo, name


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceeded Expectations

Our sign looks so awesome and really makes our office pop! The communication was great and the order was received quickly. Very impressed and will order again!

3 January 2026
Rated 5 out of 5 stars

Exactly what I was looking for....

Customer service reached out to me after I posted a question on their Facebook page.
I described exactly what I was looking for and I received a message with what it would look like.
The price was amazing and shipping was so fast. I definitely recommend Hdjsign for all of our custom sign needs.

9 January 2026
Rated 1 out of 5 stars

Product is faulty

Product is faulty. The neon sign flickers and the extra remote control I order was not delivered. 3 videos sent to seller still not sorted or replaced. They refuse to replace item or allow me to return. Do not trust them.

31 December 2025
Rated 5 out of 5 stars

Great Value

I plugged it in before wrapping it and everything worked perfectly and it looked great. Im excited for my daughter to see it, she loves lights. Shipping was terrific considering it came from China, it arrived in less than a week after I ordered it via FedEx Air International.

28 November 2025
Rated 5 out of 5 stars

Looks fantastic and fast turnaround…

Looks fantastic and fast turnaround time. Now that it's hanging on the wall I wish I had chosen a different font but that's on me and has nothing to do with the product or the company. I may just have to order a new one.

5 December 2025
Rated 5 out of 5 stars

Didn’t know what to expect being this…

Didn’t know what to expect being this was my first neon sign, but gave it a shot and I am super happy with the results the sign came in super fast the quality is awesome and the sign has three brightness levels which was nice. The only thing left to do is see how the battery box works and how long the batteries last. Thank you will buy again

3 December 2025
Rated 5 out of 5 stars

I’m so so happy with my signs

I’m so so happy with my signs! Everything was so easy-the design function on their website to the communications to make little changes. Then they were delivered super fast and are awesome! Couldn’t be happier. Thanks! Bohdi Taylor Artist.

29 November 2025

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