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See what reviewers are saying

Rated 5 out of 5 stars

Keiran was courteous and professional with me, taking time to understand my business and aligning how HDM might be able to assist. Great example of a company trying to demonstrate value add in distr... See more

Rated 5 out of 5 stars

New company in the area , decided to give them a try wasn’t disappointed nothing was a problem… even when an issue arose it was sorted before it became one …. Highly recommend giving them a go f... See more

Rated 5 out of 5 stars

I would highly recommend HDM to any businesses looking for a reliable, consistent supplier. As Operations Manager for a solar company, Knowing I can rely on them and is 1 less thing to worry about.... See more

Rated 5 out of 5 stars

HDM go above and beyond to serve their customers. Malcolm at the basildon branch deserves a special shout out. His continued unwavering support for my developing business is second to none. As an... See more

Company details

  1. Solar energy equipment supplier

Written by the company

Based in sunny East Yorkshire, UK, we are an independent, family-run retailer of renewable energy supplies. We stock an extensive range of Solar panels, batteries, inverters, kits, cables, connectors, mounting brackets, electric vehicle (EV) chargers and accessories. We deal with both domestic and commercial projects, ranging from camper vans to warehouses and everything in between. Our team are skilled and knowledgeable in all aspects of Photovoltaic installations and are happy to draw up specifications and advise on any size project. We believe in clear, honest advice. We'll never try and sell you something you don't need, and our advice is always free. Even if you don't buy from us, we can guide you and show you how to save money on your projects.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple, easy

Simple, easy transaction. Ordered late in the day, products arrived next day before lunch time.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Big up

What to say about HDM sales team in Hull,

Melissa is quality with designs & quotes. Always happy to help with no sass... Had nothing but top notch service from her.

Maisie is always pleasant when answering the phone, always happy to help with enquiries and getting prices back quick. She's also good at upselling those trusty buckets.

Alex has been out to a few off our projects and used his mad drone flying skills to promote our works using HDM equipment. The guys on site always commend him on customer service. Great guy, great beard.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

A Great Experience

A great experience from start to finish. Professional, welcoming and knowledgable. What more do you need from a business? Highly recommended.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience dealing with HDM Solar

I wanted to share my experience with HDM Solar. I purchased some roof hooks and hook stops for some additional panels. Unfortunately due to my roof installation we were unable to complete the job but HDM Solar made the return very easy with a full refund. Each contact I had with HDM staff, both via email and face to face (when picking up the order from their warehouse) were helpful, friendly and clearly customer focussed. Whoever runs this organisation ensures they have recruited and trained great people. Highly recommend this organisation.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

So pleased that I purchased my solar…

So pleased that I purchased my solar equipment from this company. They offered outstanding advice, were very friendly and managed to get a panel that I broke to me within a few days. Highly recommended. A pleasure to do business with. Thankyou to all the team at HDM.

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Great price and great service

Best price I could find and great service at HDMsolar. Soon after ordering on-line a SunSynk 10kW 3ph Hybrid inverter on a Sunday afternoon, where I had selected a self pick-up option, I was contacted to tell me about their brand new Unit 40 Kingfisher Lane, Dinnington S25 3AF outlet, just off the M1 near Sheffield, which was a much shorter journey from where I live. It was a seamless procedure picking up with very helpful staff ready for me to collect.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

1st Class Customer Service

The team at HDM Solar could not have been more helpful with advice and support. They were able to source all of my preferred products for my system which included 15 high output panels, 2 batteries, a hybrid inverter, an energy diverter for hot water heating and mounting rails for my standing seam garage roof and deliver them on time. I would highly recommend this supplier!

9 May 2023
Rated 4 out of 5 stars

Good overall service

Ordering experience was very easy. Product was packaged well and works exactly as we'd like. Delivery was quicker than predicted but was a little expensive which was why we've given 4 stars rather than 5.

23 May 2023
Rated 5 out of 5 stars

Faultless Service

I ordered a Renusol mounting system for my solar panels , But I inadvertently ordered 1 product wrong, Instead of just sending my order as most companies would do, HDM contacted me and advised me I had chosen the wrong product, and replaced it with the right one. And I received the goods the next day, Faultless service from HDM Solar, I would Highly recommend them best customer service I have ever had, I would Highly recommend this company

11 May 2023
Unprompted review
Rated 5 out of 5 stars

nice company

So friendly on the phone delivery driver. same. if you have a question they there.
first order 3 panels arrived quickly.
this order 2 panels order dispatched early.
from the past service should i require more solar items
HDM will be getting the order.
good company.

23 May 2023
Unprompted review
Rated 1 out of 5 stars

Part order delivery

You only sent part of the order (the battery) via DPD. I had to remind you to send the other part (the brackets) without which the battery could not be connected.
Then DPD failed to deliver it on the date they said -poor service from both the carrier and yourselves.

9 May 2023
HDM Solar logo

Reply from HDM Solar

Thank you for taking the time to review us. We apologise that DPD took longer than expected to deliver the 2nd half of your order. We use a variety of shipping methods to send goods as many items (such as batteries or mounting equipment) cannot be sent together. We are saddened that a 1 star review seems a little bit harsh for a few days delay outside of our control and we've given DPD some grief on your behalf. We hope your battery is performing well. All the best, Team HDM.

Rated 4 out of 5 stars

The response was excellent

The response was excellent. Some parts were lost by the courier, but HDM chased them through and they were located again. HDM offered to replace the parts if they could not be found.

8 May 2023

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