Hidden Disabilities Sunflower Reviews 

I was able to order my sunflower lanyard directly from the charity website and it was really important to personalise my card with my needs. It's a nice and colourful lanyard to wear when I am outside and a sunflowers are one of my favourite flowers. When I wear it I feel happy and confident and I know people will be more patient and helpful with me. It's a great idea. I had it for about a few weeks and the only thing is that the card holder has started to crack so I will have to fix it with transparent tape.

I wouldn't recommend. No communication at all. Once you've paid don't expect any response or when you might recieve your order. Thankfully I paid via paypal and got my money back

Absolutely brilliant customer service! I reached out via facebook before ordering for my son as I worried it wouldn’t arrive in time for his very first convention. I explained this to “Rebecca” at hidden disabilities sunflower and Rebecca was able to arrange next day delivery with no hesitation! It arrived the following day and I couldn’t be more grateful to the company but more so to Rebecca.

Lanyard, ID Card & Wallet bought 10 days ago. 10 DAYS. 6000043687. Never recieved an update email, or one eith tracking number. Recieved it today. Alright quality for $18odd. But don't expect any communication post-order regarding tracking.

Excellent service got this as had problems in airport before was late ordering for this holiday but emailed them and was out in a few days 5 star service

Great customer service. Placed an order as just found out about these lanyards and with an anxious autistic teenager about to go to the theatre thought they would help only to see they would arrive after the trip. I contacted them asking if i could pay for quicker delivery and Rebecca kindly fast tracked the order so it would arrive in time. Resulting in one happy teenager whose now looking forward to the trip

I bought a customised card for my 9-year old son. I was in holiday mode and left it a bit late but explained to Rebecca that we were going on holiday imminently. She rushed through the order and made sure it arrived in time to go abroad, no more "he doesnt look disabled" comments in airports now hopefully!

Thanks for your help!

Thanks you faster delivery

Impossible to get a response from their customer service when I had difficulty putting in an order on their website for some sunflower wristbands. A relative gave me her wristband to take on my holiday.
Also, the correct term is "invisible disability", not "hidden" disabilities. Those of us with non-visible disabilities/conditions/impairments do not wish to be shamed into hiding our differences.

Ordered and came quickly. Great communication. Thankyou.

Excellent service and speedy turnaround. Thank you so much! The lanyard was a huge help for my son and made what was going to be a very stressful trip much more manageable. The lanyard was recognised at both airports and also at the major train stations. Staff were very helpful and my 6 year old son thought he had a VIP pass!

Great services I’m dyslexic and trying to fill out the information. I did it wrong and they kindly refunded me so I could order the right information for my card very helpful thank you.

Amazing service. Quick response and 100% customer service to provide you what's needed.
Would definable recommend

Fast delivery 🚚 thank you

I heard about you from easyJet site so ordered & thought I had left it too late but nope you delivered well within the advised time - great product & I am telling everyone about you ❤️

Got nice help and the item was shipped relatively quick. Unfortunately the track and trace didn't want to work for me but when I emailed i got a quick response

They were quick to reply to me when I realised my order was delayed and emailed them for help. They advised me what to do but when that didnt work the girl got me sorted within a few days.

Very quick delivered, good quality. Thanks a lot!

Really good communication and service was great…. Things I needed for both my children arrived quick. I will definitely recommend to my friends and family. Thank you

I and my husband went abroad for 7days. We are both in our 80s. One ordered lanyard arrived, the other , I was told had not been ordered. I knew it had. So went with one . At Gatwick, there were no desks anywhere, and I didn’t see a single Representative either. Luckily we got WONDERFUL help from ASSISTED TRAVEL!!No one at our AIPORT destination either. The return, again there was no help, and no-one seemed to have any knowledge of the Company, even back at GATWICK. Found the other lanyard on return to UK.Phoned them, absolutely useless. They closed my case.I emailed them 3times request some contact from them.Nothing. Emailed again ,and said if I didn’t have a response within 24 hours I would place a bad review. Immediately had email telling me the £14 had been refunded for the lanyards. No message, no explanation an no help at all. Considering this Company is meant to help all sorts of very vunerable people ,it is , in fact quite disgraceful!!