It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... See more
Company replied
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... See more
Company replied
I've been dealing with Heacock Classic for more than 25 years. They understand classic performance cars, are very helpful and always available. I've shopped around. The price is fair and the advice... See more
Company replied
Company details
Written by the company
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Autumn was very helpful and made the…
Autumn was very helpful and made the process very simple and pleasant.
17 December 2025
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Dakota was awesome!
10 January 2026
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
We had a wonderful experience
We had a wonderful experience. Amanda was beyond helpful,knowledgeable and it was a wonderful experience working with her.
7 January 2026
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Premium increased 70%
After approximately 35 years as a customer of Heacock Classic Insurance, my premium increased 70%, because they dropped my previous carrier and added a new one. So much for customer loyalty.
Do yourself a favor, use OpenRoad. I got more coverage for a lower premium.
Update. Thanks for your response but this is insurance jargon. You are consolidating the market and eliminating the competition, plain and simple. And yes, your communication methods are inadequate. You send an email with a 70% increase and expect a renewal? I sincerely hope others shop around and find better, more cost effective coverage elsewhere. Your customer service leaves a lot to be desired as well. Your rep said, and I’m paraphrasing, don’t bother shopping around because some of the other companies are ours.
28 December 2025
Unprompted review
Reply from Heacock Classic
Thank you for sharing your experience. We understand how frustrating a significant premium increase can be—especially after many years of loyalty. Changes in carriers and underwriting can sometimes impact pricing, but we agree that long-term customers deserve clear communication and consideration. If you’d like, we’d be happy to review your coverage options and see how we can help provide a more stable and competitive solution moving forward.
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Easy to do business with.
8 December 2025
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Very helpful staff
Great prices and knowledgeable staff with great plans for your classic
3 December 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ashley explained everything each step…
Ashley explained everything each step of the process. She answered all my questions.
8 December 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Changes to my account were made easily…
Changes to my account were made easily with a phone call.
3 December 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Great experience.
The agent was informative and knowledgeable. She took her time explaining the policy and the coverage. She helped me navigate the program and explained the “ how to” in completing the application.
3 December 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Easy to get a quote and fair price
Easy to get a quote and fair price. Agent was very personable and friendly.
25 November 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Your insurance agent was very…
Your insurance agent was very knowledgeable and most helpful in setting up my new policy.
28 October 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
good help with the receptionist
30 October 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Brittney was so helpful and did a great…
Brittney was so helpful and did a great job getting our policy set up . She was very thorough!!
29 October 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
I had a great experience..
22 October 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Professionalism
Fidel was very professional and kind. He did not rush the process and he listened to what I wanted in the way of vehicle coverage. He also explained what to expect once our call had ended so that I knew what to expect.
28 October 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
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