It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... See more
Company replied
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... See more
Company replied
I've been dealing with Heacock Classic for more than 25 years. They understand classic performance cars, are very helpful and always available. I've shopped around. The price is fair and the advice... See more
Company replied
Company details
Written by the company
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Katie was so helpful
Katie was so helpful. With the new system you now use, everything was double or more. She made some great suggestions to help. It didn’t lower it much, but it was better than nothing.
11 August 2025
Reply from Heacock Classic
Thank you for sharing your experience. We’re so glad Katie was able to assist you and provide helpful suggestions to ease the process. We appreciate your patience and feedback, and we’ll continue working hard to provide you with the best coverage and service possible.
Very helpful and got the job done!
30 July 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Do not ever send a policy holder a bill…
Do not ever send a policy holder a bill without clearly stating on that bill what the additional charges are for an already paid in full policy.
Then to call and have a representative not clearly explain, nor did she stop talking when I ask her to.
29 July 2025
Reply from Heacock Classic
We’re sorry to hear about your experience and understand how frustrating unclear billing can be. Your feedback is important, and we will review our communication to ensure charges are clearly explained and that our team listens attentively to customer concerns. We appreciate you bringing this to our attention.
Steve was very easy to work with
Steve was very easy to work with. Answered all my questions. Good savings over my old insurance.
2 August 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Ms.Ashley Masterson was very…
Ms.Ashley Masterson was very pleasant,andtook her time to make me feel very comfortable with setting up my car insurance policy
1 August 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Steven Coats was extremely friendly and…
Steven Coats was extremely friendly and knowledgeable helping me set up a policy! He explained many details about the policy and got me ready to roll in no time
30 July 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Very professional pePersonal Reviewople conducting…
Very professional people conducting business.
30 July 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Great talk as a new policy holder and…
Great talk as a new policy holder and hot rod owner. Very easy and straight forward process. Looking forward to coverage for many years.
21 July 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
The Heacock representative
The Heacock representative, Amanda, was not only helpful but educational. She explained the new (to me) state insurance laws. We were able to get both my classics insured and custom-tailored the coverage to my needs.
19 July 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
great customer sales and service
great customer service! shout out to Jill (ph# ending in 2573) don't have her last name. she was extremely helpful in explaining what had happened to cause me to lose my insurance(american modern property and casualty insurance co. had stopped writing my kind of insurance in florida)
great sales rep. shout out to Michael Bryant, very professional and knowledgeable and very patience.
i have been a customer for over 20 years and will continue to be so as long as i have the car.
18 July 2025
Reply from Heacock Classic
Thank you so much for your kind words and continued loyalty over the past 20+ years—it truly means a lot to us! We’re thrilled to hear that Jill provided such helpful support and clearly explained the situation with your previous policy, and that Michael Bryant made the transition smooth with his professionalism and patience. We’ll be sure to pass along your shout-outs to both of them. We're honored to continue protecting your vehicle and look forward to serving you for many more years to come!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Better pricing and coverage than most…
Better pricing and coverage than most collector insurance companies. Especially for multiple vehicles. The only issue was the underwriters don't always recognize the market value of more unique models with rare trim levels and options, etc.
16 July 2025
Reply from Heacock Classic
Thank you for the thoughtful feedback! We’re glad to hear you’re happy with the pricing and coverage—especially for multiple vehicles. That’s exactly what we strive to provide. We understand your concern about market valuation for rare models and trim levels, and we appreciate you bringing that to our attention. Our underwriting team works to balance accurate coverage with current market trends, but your input helps us better understand where improvements can be made. Thanks again for choosing us to protect your collection!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Your associates were helpful in…
Your associates were helpful in requiring the necessary information to keep my classic car insured. Thank you Heacock
13 July 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
This is our second classic car with…
This is our second classic car with Heacock classic, all of our interactions have been friendly and helpful
11 July 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Amanda Jones Review
Amanda was amazing today! I needed to secure insurance for my new DeLorean purchase and she helped me navigate this perfectly. Very kind and knowledgeable. Thank you!
10 July 2025
Reply from Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.