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The Headset Store Reviews 3,947

•
TrustScore 5 out of 5

4.9

Telecommunications service provider
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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional service and the quality of the products. Customers consistently highlight the speedy and reliable delivery service, with many orders arriving the next day. The staff is often commended for being friendly, informative, and highly knowledgeable, providing excellent advice and support. Reviewers also appreciate the straightforward purchasing process and the effective performance of the headsets. However, some people mentioned issues with courier services, leading to delayed deliveries or problems with locating the front door. A few other people also felt that the packaging for small items was excessive, and one customer received an item that did not work initially.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often describing items as immaculate, better... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as a great operation with... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of the ordering process... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a MS-bedbound UK OAP lifelong learner spends every day exercising my hobby and passion on the educational site FutureLearn. I now have semi-functional use of only my left upper limb. I am n... See more

Rated 5 out of 5 stars

Absolutely delighted with my UH37 headset purchase from the Headset store. Great prices, super fast delivery, and top notch customer service. HUGE shout out to Stacy for managing to get my order t... See more

Rated 5 out of 5 stars

Amazing service! From the initial online chat right through to support after delivery, the service has been exceptional. The knowledge of the advisor on the chat was spot on; he was friendly & effic... See more

Rated 5 out of 5 stars

Hi, these headphones are going to be used to bank my voice as I have Motor Neurone disease. I have yet to try them as waiting for the speech therapist to come. However, they look amazing and I’m looki... See more

Company details

  1. #3 of 97 best companies in Telecommunications service provider
  2. #1 of 50 best companies in Phone and internet services
  3. #1 of 26 best companies in Telecommunications equipment supplier
  4. #1 of 20 best companies in Telephone company

About The Headset Store

Written by the company

The Headset Store are an experienced provider of Business Headsets, Office Headsets and Call Centre Headsets and have extensive knowledge of all major Business Telephone Systems, Handsets where we offer guaranteed compatibility with our range of Headsets.

Our large range of Professional Business Headsets offer amazing value for all businesses. We have over 50,000 existing customers ranging from Small SME to Councils, Schools, NHS and Corporate Businesses.

As a Leading Headset Supplier, Headset Store can advise on the correct Wireless and Wired Telephone Headsets. We specialise in Call Centre Headsets, Plantronics Headsets and Business Headsets which are all available to purchase online or over the telephone where we offer next day delivery from our warehouse in Warwickshire.

We have a diverse range of over 5,000 headsets in stock which cover all major brands and models from manufacturers such as Vega, Poly, EPOS, Sennheiser Yealink and Jabra. Our main aim at Headset Store is to ensure you choose the right headset for your business. We always pride ourselves on offering good honest advice to our customers and always meet the service levels our customers require.

Call The Headset Store on 01675 432 123 for help choosing your Business Headsets.

The UK's Number #1 Headset Supplier

Written by the company

Why over 50,000 Businesses Choose Us
The Headset Store are one of Europe's leading Business Headset retailers. With over 50,000 customers and 20 years of historical trading, we are committed to offering UK businesses the very best service, the lowest prices and the best availability of Headset stock anywhere in the UK.
Buy The Best Brands Direct
The Headset Store directly partner with leading Headset manufacturers including Poly, Jabra, Yealink, EPOS, Sennheiser and VEGA and offer fast next day delivery to all UK businesses.

Buy The Best Brands Direct

Fast 24 Hour Delivery via DPD

Fast 24 Hour Delivery via DPD
The Headset Store directly partner with leading Headset manufacturers including Poly, Jabra, Yealink, EPOS, Sennheiser and VEGA and offer fast next day delivery to all UK businesses.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Good little soft headset case

Needed a carrying solution for my headset that was light and compact. Product as described. Well packaged. Quite strong neoprene smell at first but is wearing off. Paid for next day delivery but due to adverse weather took an extra day to arrive. Invoice and delivery comms prompt and informative. Would recommend this company and will consider for any future requirements.

6 January 2026
Rated 5 out of 5 stars

Top Notch Service

Placed order via website at lunchtime and collected goods in person two hours later, all packed and waiting for when I arrived.

Great service A*****

13 January 2026
Rated 5 out of 5 stars

Happy shopper

Ordering was easy, delivery was quick considering the time of year i ordered, find the sennheiser neckband headphones amazing, good sound and long battery life.

16 December 2025

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