Eartec Europe Ltd t/a Headsets4phones.com Reviews 43

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Reasonably good - have been told my voice sounds quite low on calls so I have to hold the microphone closer to my mouth as it does not reach across naturally. Headphones also don't fit mobile phones (... See more

Rated 5 out of 5 stars

Top class headsets. I ordered 80 after testing one.The sales agent couldn’t have been more helpful. Headsets were delivered quickly once ordered. Highly recommend.

Rated 5 out of 5 stars

Bought 1 as a trial. Product arrived on schedule. It is exactly as shown. Working perfectly no issues. We will be buying a further 10 this week.

Rated 5 out of 5 stars

Great service. Phoned me to enquire about my phone type before sending my order. Arrived promptly. Excellent product.

Company details

  1. Telecommunications equipment supplier

Information provided by various external sources

Headset4Phones.com has been developed so customers can be re-assured that they are buying the correct headset for their IP / desk telephones. We have matched the bottom lead to the correct make and model telephone just so it make's it easier for a potential customer. Headsets4Phones.com also sell handsets and curly cored so please do not this we only sell headset even though we do sell 100's every week.


Contact info

4.2

Great

TrustScore 4 out of 5

43 reviews

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Rated 3 out of 5 stars

Reasonably good

Reasonably good - have been told my voice sounds quite low on calls so I have to hold the microphone closer to my mouth as it does not reach across naturally. Headphones also don't fit mobile phones (i-phone) so had to buy a connector separately.

24 April 2020
Unprompted review
Rated 1 out of 5 stars

I do not receive any item

I do not receive any item. According to the page which shows where are my earphones they are in NERTHERLANDS, and I live in SPAIN, and that was that place chosen to deliver them . I AM VERY ANGRY and I am waiting from you an explantion, and a solution because I really need this kind of earphones to work. The worst service I never saw.

21 April 2020
Unprompted review
Eartec Europe Ltd t/a Headsets4phones.com logo

Reply from Eartec Europe Ltd t/a Headsets4phones.com

Hello Dear Customer

Your parcel is not in Netherlands and it is in Spain, Correos sorting office. As per my private email to you we have no control over the delivery company's.
All deliveries company drivers are suffering while we are going through this Coronavirus.

Regards
Sales

Rated 5 out of 5 stars

Great service

Great service. Phoned me to enquire about my phone type before sending my order.
Arrived promptly. Excellent product.

15 April 2020
Unprompted review
Rated 1 out of 5 stars

Misleading advertising

The headset did not function as described on the website, in order to answer calls via the headset, another part was required (incurring an additional cost) which I only discovered when I put the Headset together, unfortunately I had disposed of some of the packaging and was penalised by the company for returning without parts of the packaging even though the reason for return was due to their misleading advertising!
Very Poor Service.

19 February 2020
Unprompted review
Eartec Europe Ltd t/a Headsets4phones.com logo

Reply from Eartec Europe Ltd t/a Headsets4phones.com

Hello Linda

We apologise for any misunderstanding and all your concerns have been looked into.

Regarding the returned headset, it's clearly stated you must return any goods in their original packaging so we are able to sell them.

Your returned headset was in it's original box but was broken, sellotaped and had labels all over it.
Internally there was packaging missing and all the cables were put back untidy.

Rated 1 out of 5 stars

Out of order

Headset is stuck in the loading station. I sent a request to service but didn't get an answer. No good service.

2 December 2019
Unprompted review
Eartec Europe Ltd t/a Headsets4phones.com logo

Reply from Eartec Europe Ltd t/a Headsets4phones.com

Hello Karl

I do apologise for the bad delivery service.
We at Headset4Phones.com have no influence over the delivery company or their driver.

I will email you privately to see if we can resolve this matter.

Regards
Sukhwant
Director of Headset4Phones.com

Rated 5 out of 5 stars

Just great

Just great! Perfect product, perfect service. Super kind assistance on the telephone. A+.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Bought 1 as a trial

Bought 1 as a trial. Product arrived on schedule. It is exactly as shown. Working perfectly no issues. We will be buying a further 10 this week.

21 October 2019
Unprompted review
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