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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its quality and effectiveness, noting its ability to provide healing frequencies and improve overall well-being. Many appreciate the user-friendly experience and the positive impact on their daily lives. The customer service consistently receives high marks for being outstanding, helpful, and quick to respond to inquiries. However, some people were dissatisfied with issues like faulty units, delayed replacements, or a lack of clear instructions for beginners, while a few others mentioned receiving a product that stopped working after a short period.

What people talk about most

Product

Customers consistently note positive experiences with product quality and functionality. Many reviewers... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the products,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers praise the device's compact... See more

Customer service

Reviewers express high satisfaction with customer service, consistently describing it as excellent,... See more

Response time

Clients share positive opinions on response time, often highlighting the company's responsiveness and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The small convenient device has literally thousands of permutations of healing frequencies, either as stand alone frequencies targeting a specific outcome or 2 frequencies combined creating a Bi... See more

Rated 5 out of 5 stars

Build quality of the Healflux frequency device is really good. Right now I am fixed onto listening to one frequency, spiritual love. I have noticed a change, interactions with others have improved. I... See more

Rated 5 out of 5 stars

This is my second purchase of the Healflux unit, as I loved the first so much that I needed one for travel. Quality and supportive material is top notch, and customer service is what all should... See more

Rated 5 out of 5 stars

Amazing!!! Was very sceptical when it was suggested that I get one, but man, I’m sure glad I did!!! In 24 hours I can feel a definite difference. Pain med consumption is way down and I can actuall... See more


Company details

  1. Wellness centre
  2. Health and beauty shop
  3. Health consultant
  4. Meditation Centre
  5. Wellness Programme

Written by the company

Healflux creates innovative wellness technology that restores balance through frequency, vibration, sound, and light. As the world’s leading frequency device brand, we unite engineers and practitioners to design safe, affordable, and reliable tools for healing and wellbeing. Whether you’re exploring frequency work for the first time or advancing your professional practice, Healflux helps you harness the transformative power of frequency.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

130 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

thank you Heal flux

thank you Heal flux
I bought heal flux frequency generator last month I wasn't happy with the product I have returned it back and they refund me the full amount. I'm very happy the way they treat customers thank you again Heal flux

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this company

Would highly recommend this company. Had a long wait due to customs holding my delivery, then sending it back to Healflux.Josh was so helpful & resent it again.I got it last wk. Will look forward to using it soon. Thanks Josh..

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I received a faulty unit

I received a faulty unit, I reached out to customer service, it took a couple days for a response. When they got back to me, I explained they wanted pictures of the problem. They responded with the message we will send you a new one ASAP. It came and Im back to a great night sleep again. You don’t get service like that anymore, especially internet companies.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Product & Outstanding Customer Support

I recently purchased the Healflux Frequency Device V3 online. Unfortunately, the first unit I received was not working. I immediately informed Healflux, and they quickly arranged a replacement. When the replacement arrived, it also had a fault, and I reported it again.

What truly impressed me was their prompt and professional response every single time. The company assured me that they value their reputation and would make sure I received a perfectly working product. They kept their word — the final replacement unit I received works perfectly and performs exactly as advertised.

Despite the initial issues, Healflux’s dedication, quick communication, and outstanding customer support made the experience extremely positive. Their commitment to customer satisfaction is truly commendable.

Highly recommended for both product quality and exceptional after-sales support.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Healflux device…

I absolutely love my Healflux device and can’t wait to see all the positive effects in my body.
I am extremely impressed with the company’s customer service. I had a question about the frequency settings and received an immediate response to my inquiry.
I will be gifting this to everyone I know!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new Healflux…

I absolutely love my new Healflux machine. It comes with a comprehensive guide to so many ailments and includes Solfeggio frequencies, angel frequencies, plant-based herbal frequencies, and more! I initially bought the headphones, but I’ve since added the speaker — and that feels even better for me.

I’ve also had a few chats with customer service about my machine, and they’ve been incredibly helpful and quick to respond. I’m genuinely impressed and highly recommend them.

26 November 2025
Unprompted review
Rated 4 out of 5 stars

Good customer service

I purchased the older version, since superseded, some time ago. I recently contacted Healflux with some questions regarding ways to use both with or without speakers/earphones and a very helpful Josh answered promptly. I appreciated him taking the time to help a past customer, he even offered a 15% discount as a past customer on future purchases.
I gave 4 stars rather than 5 as the power cable is only 50cm long, so I had to purchase a battery pack for it to be close to my bed, speakers to hear it and there were no instructions or list of frequencies provided).
I now use it frequently and enjoy much better sleep.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

This is one amazing company

This is one amazing company! I’ve changed my life around due to their products and they can very this!! I’ve bought every device they have minus the torus but that’s in my cart lol!! Amazing products

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing device, great customer service.

I have the HealFlux v.1 model and it is awesome, haven't slept this well since I was a child. Many assume this is pseudoscience but it is not, do you own research and you will see that this tech is used on the space station and will likely be going to Mars with Musk. Healflux is top notch, as is their service.

7 November 2025
Unprompted review
Rated 4 out of 5 stars

The pemf devise.

I love the pemf devise. It works very well especially with the speaker that comes with it. The speaker is strong, and solid. I bought a second speaker.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Miracle 🙏🏽

Really loving the device as it has been a miracle for me 💝 Thank you to the Team. Highly Recommended

15 August 2025
Unprompted review

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