HealGel Reviews 279

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using heal gel on several scars left after an operation to put a metal rod and pins in my broken leg. Some scars were from the incisions, some from blisters caused by an allergic react... See more

Rated 5 out of 5 stars

I’m a long term advocate of the soothing benefits of Healgel. I recently had surgery to remove a ductal carcinoma and used Healgel intensive on the scar . It certainly seems to speed up the healing p... See more

Rated 5 out of 5 stars

I've used HealGel in the past to heal a huge wound and reduce scarring after an operation, and it seemed to work very well. So when I fell off my bike recently and mashed up my forehead I got anoth... See more

Rated 5 out of 5 stars

I recently had to stop using my normal skincare products, which I loved, because I suddenly developed excema all over my face, neck and eyes - horrible! After only using the prescribed cetreban and s... See more

Company details

  1. Wellness centre

Information provided by various external sources

The HealGel range was carefully curated by a team of leading British plastic and cosmetic surgeons with the help of an award-winning cosmetologist. Their aim was to forumlate genuinely effective skincare products which deliver deliver remarkable results to help target every day skin concerns


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I find the face cream superb as I have …

I find the face cream superb as I have very sensitive skin. The Healgel repair is very soothing and doubles up when I need it as a primer. The packaging is refreshingly simple and light so travels very well.

10 May 2017
Unprompted review
Rated 5 out of 5 stars

My review, by Ruth Green

I buy Healgel because it is light, easily absorbed. has a good provenance, being developed by a medical team and it is free from the glitz and trash of advertising.....therefore I trust it more. I am suspicious of false claims.
I had treatment for a cancerous patch on my skin and once healed I used the green pot of healgel and even the dermatolgist was surprised at the quality of scar free healing.
Good enough for me....I'm a committed customer. !

10 May 2017
Unprompted review
Rated 3 out of 5 stars

Healgel intensive is great but the …

Healgel intensive is great but the formula has changed on healgel face and it now smells badly - used to love it but can't use it now

10 May 2017
Unprompted review
HealGel logo

Reply from HealGel

Dear Sarah

Thank you for your feedback.

We are sorry to hear that you have experienced this issue with your recent purchase of HealGel Face. I can assure you that the formula has not changed, however I will investigate this further. Please do contact me so that we can discuss this in more detail and organise a replacement. You can reach me on 0203 006 7350.

Kind Regards.
Jessica

Rated 5 out of 5 stars

Truly a miracle gel

Truly a miracle gel! I had a raised red thing on my chest that the doctors said was harmless but there was nothing they could do about. It would just look like that forever. A friend mentioned healgel and a week later the area is no longer red and no longer raised. In fact you can hardly see it. I am hugely grateful. Thank you Healgel.

10 May 2017
Unprompted review
Rated 3 out of 5 stars

I absolutely love the products, totally recommend but website has few issues...

I absolutely love the products and would not be without my HealGel Instensive - I use it every night and wake up every morning without looking like I need more sleep (which is usually the case).

I do, however, have a problem with the website - first I was sent an email that suggested I could get a Sample Box but when I clicked on the link, it was not amongst any of the available items.

Secondly, when I opened my account, the password options were way too restrictive so I have had to use a password that I have never used before and honestly stand little chance of remembering!

1 May 2017
Unprompted review
HealGel logo

Reply from HealGel

Hi Celia

Thank you for taking the time to share your feedback. I take on board your comments regarding the account password restriction and we will look at what we can to do improve this. I also apologise that the sample box offer was not clear in our email but the box appears in your basket when you purchase any two items. If you wish to discuss this further you can contact me on 0203 006 7350.

Kind Regards
Jessica

Rated 5 out of 5 stars

simply the best

simply the best - would move heaven and earth to get this product, my skin has never looked better.... LOVE my heal gel intensive and also love the eye as it works as a primer under make up as well as moisturiser

21 April 2017
Unprompted review
Rated 5 out of 5 stars

swift service

Very prompt service, think the website needs a review and upgrade, Healgel fantastic product used previously.

10 March 2017
Unprompted review
Rated 5 out of 5 stars

Healgel is the best!

This is my second bottle of Healgel and I cannot recommend it highly enough! It forms a protective healing barrier over the skin and repairs it scar free. Amazing!

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Best product I have ever used

I have used many skin care products over the last 30 years most of them much more expensive than Heal Gel. I find that I need only a small amount of this product as it goes a very long way. The texture is light and absorbs immediately it feels cool and my skin feels instantly smooth. I use Heal Gel morning and night and it leaves my skin glowing It is the only product I have ever used that I refuse to be without.

1 March 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look