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Health Coach Institute Reviews 

1,117
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff, noting that instructors are extremely knowledgeable, supportive, and deeply dedicated to fostering student success. Participants absolutely love the well-structured curriculum, describing the lessons as highly engaging, wonderfully easy to follow, and extremely practical for real-life application. However, some people mentioned frustrating difficulties regarding customer support response times and getting timely assistance with opening coursework assignments. A few consumers also felt that certain program parts were somewhat outdated, while others noted a disappointing mismatch between expectations set during initial sales calls and the actual experience.

What people talk about most

User experience

Customers had positive experiences with user_experience, highlighting that the program is well structured and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a split opinion. Some consumers... See more

Service

Reviewers highlight negative aspects of service, expressing deep frustration over financial loss, unfulfilled... See more

Value for money

Users describe mixed feelings regarding value for money, with many consumers expressing regret and calling... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The person I spoke to regarding the program was excellent -- very knowledgeable, easy to contact, and quite patient with all my questions. My program doesn't start until mid-May. It has made it ve... See more

Company replied

Rated 3 out of 5 stars

For me personally the format and the manner the material is presented is very well done. I am not good at all with working on the computer and still haven't tackled the video chat yet. I am doing my... See more

Company replied

Rated 3 out of 5 stars

The course is very heavily geared specifically toward the health (food, diet, etc) coaching, with very little time dedicated to life coaching, which was not made clear during intake questions and answ... See more

Company replied

Rated 3 out of 5 stars

I think the program has great content but the delivery is a bit hard to take notes and determine what will be asked on a test. I wish we had more content to refer back to rather than trying to find i... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Life Coach
  3. Nutritionist

Written by the company

Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

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3.9

All reviews

(1,117)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive Impact

Doing this program has had such a positive impact on my life. This program has made me a coach living an abundant life and because of that, I can create an atmosphere of true caring for the clients I am coaching. I am focused, caring, and centered. My clients love working with me.

7 September 2024
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Reply from Health Coach Institute

Thank you, Helen! It's wonderful to know that you're thriving as a coach and creating a supportive environment for your clients. We appreciate you sharing your experience!

Rated 5 out of 5 stars

This coaching training is very powerful

This coaching training is very complete, structured. What I like that address the client problem at the root of the issue. Address behavior change. It is a real transformation.

4 September 2024
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Reply from Health Coach Institute

That's wonderful, Patricia! It sounds like you have really taken the concepts to heart. Thank you for sharing your experience!

Rated 5 out of 5 stars

worth it!

the whole program was a great deal.you will know a lot not only to be a coach but also for your self growth

18 September 2024
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Reply from Health Coach Institute

Thank you, Elmira! We're so excited to hear about your growth and learning throughout the program. Keep up the fantastic work!

Rated 3 out of 5 stars

Life Coaching Strategies

All the information for becoming a health coach is wonderful. I would love to see additional information regarding becoming a life coach. The course certifies participants to become life coaches as well, but 95% of the content thus far is regarding “ becoming a health coach.” I did notice this week that additional modules have been placed on the dashboard. In the next module I hope to see additional life coaching tools. Thank you for this opportunity.

14 September 2024
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Reply from Health Coach Institute

Thank you for taking the time to share your experience, Tonya! As you continue through the program, you'll dive deeper into the full Life Coaching section in Pillar 3, where you’ll be able to enhance those skills. We’re excited for you to explore this next phase and hope you enjoy it!

Rated 5 out of 5 stars

Top Notch Coaching Certification Program…

I did a lot of research before I jumped into just any Health and Life Coach certification program. The Health Coach Institute stood head and shoulders above all of the programs I researched. HCI parallels and aligns with my coaching skills and values. This program and curriculum is a perfect for me and my new coaching business. I am very pleased with everything and I am super excited to be a part of this top notch program.

10 September 2024
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Reply from Health Coach Institute

Thank you so much for your amazing feedback, Russ! It sounds like you did extensive research in finding the right program. We're excited that you found the Become a Health and Life Coach course to be the perfect fit for your coaching journey and new business. Your enthusiasm means a lot to us, and we look forward to seeing your success as a coach!

Rated 5 out of 5 stars

What’s been great is the simplicity of…

What’s been great is the simplicity of the model to become a health and life coach the leaders have made the program and the availability of resources.

9 September 2024
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Reply from Health Coach Institute

Thank you for your wonderful feedback! It's our goal to make the process as accessible and supportive as possible. We appreciate your kind words and are excited to continue supporting you in your coaching journey!

Rated 1 out of 5 stars

Not worth $5,000.00.

Not worth $5,000.00.
Basically teach yourself and are responsible for finding clients in order to complete the course.

I will not be accredited after completing this course. That was not what I was led to believe when I signed up and paid for the course.

Very disappointing.

7 September 2024
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Reply from Health Coach Institute

Hi Ashley,

We're so sorry to hear about your experience. Please know that our team is here to support you through your coaching journey. We highly encourage you to attend the weekly engagement sessions that can be found in your Learning Hub Calendar. This way you can connect with your peers as well as the Coach Mentors and not feel alone in this process.

The Become a Health and Life Coach (BHLC) program is reviewed annually by ICF as an accredited Continuing Coach Education (CCE) provider. If you would like to obtain credentials through the ICF, BHLC will provide you with educational hours to begin the process of obtaining your ACC credentials. For more information, please reach out to: support@healthcoachinstitute.com.

Thank you for taking the time to share your experience. Please know that we're here for you!

Rated 5 out of 5 stars

I love this program!

I love this program and the fact that I can interact and learn from people all over the globe. Stacy and Cari are absolutely wonderful!

7 September 2024
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Reply from Health Coach Institute

Thank you, Anita! We're so happy to hear that you're loving the program and enjoying the connections you're making. It's great to know that Stacey and Carey have made such a positive impact on your learning journey. Keep up the great work!

Rated 5 out of 5 stars

I have enjoyed the program

I have enjoyed the program. I have had to take a break but hope to resume Pillar 2 this month. Looking forward to completing my certification!!

7 September 2024
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Reply from Health Coach Institute

Thank you so much for your kind words! We're thrilled to hear that you've enjoyed the program so far. Taking breaks is totally understandable, and we’re excited for you to resume Pillar 2. We're rooting for you as you work toward completing your certification!

Rated 3 out of 5 stars

I found the Health Coach pillar…

I found the Health Coach pillar extremely informative and the guidance through learning the OTR and sessions for health coaching was very detailed. However, the Life Coach pillar I felt was rushed and skimmed over. I don't feel as prepared to coach in any life coach skills due to the lack of detail in each of these areas. I also found that the similarities between each 12 week sessions throughout the life coach pillar were repetitive and redundant. I was really hoping to see more variety or at least options for variety in the event that clients repeat their 12 week sessions. It is nice that these are editable to work best for my coaching style, however, I was hoping to feel a little more prepared to coach on these topics than I do at this point.

7 September 2024
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Reply from Health Coach Institute

Thank you for your thoughtful feedback, Chelsea. We’re so glad to hear that you found the Health Coach pillar informative and detailed. However, we’re sorry that the Life Coach pillar didn’t meet your expectations. Your comments about the pacing, depth, and variety in the life coaching content are very helpful, and we’ll definitely take this into account. While the flexibility to edit the sessions is meant to help tailor them to your unique coaching style, we understand the importance of feeling fully prepared. We appreciate your insights and are always looking for ways to improve to better support students and their clients.

Rated 4 out of 5 stars

It’s good but I feel that there should…

It’s good but I feel that there should be a booklet or something tangible to read along with or use as an up and coming Health and Life Coach.
Somewhere to go and have a point of reference.
Like, Session 1 -
And it’s tabbed

Then, Digging questions
And it’s tabbed.

Something.
Because now I have to go back and print but the stuff I print also has video info and session info

It’s overwhelming and then confusing.

I would love booklets, workbooks, or some point of reference as I’d get if I went to a physical training for a position.

Love,
Cara

7 September 2024
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Reply from Health Coach Institute

Hi Cara, thanks so much for the feedback! I'm sorry to hear that finding and printing handouts has been confusing for you. We will be sure to keep this in mind for future enhancements. We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Great experience!

The experience was amazing. Eventhough I am already a certified coach, I found the program structure and exercises helpful. Great content! I still need to figure out the marketing piece. Hopefully, one of their suggestions will work for me. Still testing marketing suggestions. Overall, very satisfied.

7 September 2024
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Reply from Health Coach Institute

We're so glad to hear that you enjoyed the program, Karen! Be sure to utilize the Pillar 4 Business and Marketing section as you branch out into your business. We are excited for you!

Rated 3 out of 5 stars

This was a necessary evil

This was a necessary evil. It wasn’t horrible nor was it great. I expected a challenge something to make this career shift challenge me. I found that most of this course work was mimicking other books I’ve already invested time in.
The course work was mostly silly, quip filled, nervous laughter filled, feel good instructional videos.

7 September 2024
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Reply from Health Coach Institute

Thank you for sharing your thoughts, Chris. We appreciate your honesty and feedback. The Become a Health and Life Coach course aims to prepare students with all that they need to begin a coaching career including training, scripts, email templates, and business and marketing techniques. HCI strives to provide a challenging and meaningful experience, and we're sorry to hear that the course didn't meet your expectations in that regard.

Rated 1 out of 5 stars

Bait & Switch

I had been contemplating the opportunity to become a student of HCI. Twice now, I have spoken with a “clarity coach” to entertain important questions that are raising concerns. With each call, I have asked about the accreditation (or lack of)… and also on the webinar Q/A. The coach never gives a cogent answer as to why there is no U.S. accreditation; yet they like to flaunt their international credentials (that most likely, cannot be investigated). The most recent response is: “HCI is a non traditional school of learning and because we have no grading system, we are not recognized by the Dept. of Education in the U.S.” In my research, I am finding that other training programs carry U.S. institutional accreditations. There are many besides the Dept. of Education. The coach became very defensive in her posture and withdrew her jovial demeanor. I am also finding that HCI’s marketing is their focus… do whatever it takes to rope ‘em in. From the many comments on Trust Pilot, it appears they have achieved their goal. I have experienced this business tactic before and it is obvious they care more about the money. Reading the unfavorable Trust Pilot comments has only confirmed for me, that HCI is running a game that young, gullible coeds will grab hold of, because they just don’t know any better. After attending the webinar, I got the impression the presenters weren’t very polished themselves. You could learn this very basic stuff on your own, that is, if you don’t already know it. So THANKS for confirming my suspicions… I’ll keep looking for a REAL certification program.

24 August 2024
Unprompted review
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Reply from Health Coach Institute

Hi Wanda,

We're sorry to hear that you decided not to enroll in the Health Coach Institute.

We do want to share with you more information regarding accreditation. The Become a Health and Life Coach (BHLC) program is accredited by the International Coaching Federation (ICF) as a Continuing Coach Education (CCE) provider. ICF is a nonprofit organization dedicated to professional coaching. ICF has been the gold standard in coaching for over 27 years offering the most globally recognized, independent credentialing program for coach practitioners.

BHLC is also fully approved by the Federation of Holistic Therapists (FHT). FHT is the UK's largest professional association for therapists, ensuring high standards in therapy education and practice since 1962.

Last, BHLC graduates qualify for the entry level RHC™ (Registered Health Coach) designation through the Health Coach Alliance. The Health Coach Alliance (HCA) is the largest international professional Health Coach association of its kind.

We wish you the best in your future endeavors and hope you find the right coaching program that fits your needs.

Rated 4 out of 5 stars

The classes are very comprehensive

The classes are very comprehensive. You learn a lot about every aspect of health and personal wellbeing. The overall atmosphere of HCI is very supportive, encouraging, and empowering. You get a lot of support from your cohort peers. You get a lot of resources to use with clients. They give you scripts if you need them and tell you you don't have to use it if it is not a good fit I will probably not use the 90 day program The only thing is the lifecoaching information was so full of information which was great, but it would've been helpful if we could've spent more time on that material and practicing with it. Overall a great program!

20 July 2024
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Reply from Health Coach Institute

Thank you so much for sharing this excellent feedback, Cheri! We're excited to hear that you felt supported throughout your journey. We'll make sure to keep your experience in mind as we continue to enhance the life coaching section.

Rated 4 out of 5 stars

This had been an amazing experience and…

This had been an amazing experience and I am still learning with the bonus section which is super helpful.
It is a lot of information and can be overwhelming but I felt like there was a lot of support when needed. The face book page for skills lab was a little much. Too busy and too much going on.
Carey and Stacey, AMAZING!! Loved listening to how they started and their stories.
I am so glad I decided to take a leap and become a health/life coach

20 July 2024
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Reply from Health Coach Institute

Thank you for your thoughtful review, Kristina! We're happy to hear that you enjoyed your experience and learning from Carey and Stacey. Congratulations on taking the leap to become a Health and Life Coach, we're so glad you did!

Rated 4 out of 5 stars

As with all growth experiences there…

As with all growth experiences there are growing pains. I am currently floundering a little with all the aspects of getting my business ready to accept new clients. There is a sea of choices and would find it helpful to have an example guide, like the program offers for each of the sessions.

20 July 2024
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Reply from Health Coach Institute

Thank you for sharing your experience, Anita! We recognize how important the early stages of starting your coaching business are.

When you get a chance, be sure to check out Pillar 4—it covers all the Marketing and Business essentials. You'll find tips on networking, referrals, social media, and more to help you build and grow your business.

Rated 1 out of 5 stars

They don't take phone calls to help or support, email only

It's not that something went wrong but something not offered which was not being able to speak with someone on the phone regarding an issue I was trying to resolve.
I was had joined a live session to be able to ask the question but it was not answered.
Through emails I was informed they could not call me.
I realize this is an online course. I took online classwork before a couple times but for me it is pertinent that when certain issues arise I can't count on someone taking a call to be able to walk through something with me.
I have completed all my weekly videos and quizzes. I'm sure they have their reasons why they don't allow phone calls but it's not good for me. They say go to a live session or go to Facebook... But seriously if you need support then a support line/advisor type person should be able to help.
I've really enjoyed the coursework and learning under the instructors, this is my only issue but it's a big issue for me to have that extra confidence knowing when I need a lil extra help I'm able to get it and keep moving on.

20 July 2024
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Reply from Health Coach Institute

Thank you so much for taking the time to share your feedback. We appreciate your thoughtful comments and are glad to hear that you’ve enjoyed the coursework and learning with our instructors. Your engagement and dedication to completing your weekly videos and quizzes is commendable.

We understand that having phone support would have been more convenient for you, and we apologize for any frustration this caused. While we primarily offer support through email, we do recognize the importance of providing assistance in a way that best meets your needs. I’m glad to see that you've now been able to have a phone call for further support.

Moving forward, we want to ensure that you feel supported every step of the way. Although our standard support is through email, we do offer phone appointments upon request, and we would be happy to schedule these for you in the future.

If there’s anything else we can assist you with, or if you would like to set up a future phone appointment, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Don't fall for this scam!!

Don't fall for this scam!!! They make you pay $37 to listen to a one hour, high pressure sales call. The "program" ultimately will cost you $8,000.00 if you fall for it. Don't. They misuse the name of Dr. Axe. The person you talk to is not a health practitioner or even a coach, just a lowly salesman. If you do the math, the price you will pay to actually talk to a holistic health practitioner is $1,500 per hour!!! Surely you can find a real, local doctor to help you for 1/10th of that cost.

13 August 2024
Unprompted review
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Reply from Health Coach Institute

Hello! After carefully reviewing the details of your experience, it appears that this review may have been intended for a different company. At Health Coach Institute, we provide certification programs for individuals aspiring to become certified Health and Life Coaches.

If you believe this is the case, we kindly ask that you reach out to the appropriate business to ensure they receive your feedback. If there is anything specific we can assist you with or if you have any concerns related to our services, please don’t hesitate to let us know. We’re here to help!

Thank you again for your understanding.

Rated 5 out of 5 stars

Diverse experience with Lawrence

Lawrence is great. Covered a wide range of topics with me.

11 July 2024
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Reply from Health Coach Institute

Thank you for your kind words! We're excited to hear you had a great experience working with Lawrence!

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