Healthengine Reviews 

183
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Useless! Booked an appointment, and was sent the Dr's name (was to be a new patient) and was sent the time and the physical address; 275 Grey St South Brisbane. Why? They are online services only?... See more

Rated 3 out of 5 stars

I have never had an issue with booking via Healthengine until today. I booked an appointment at the doctors I’ve visited several times. The receptionist asked me if I was new. I said no, she asked me... See more

Company replied

Rated 5 out of 5 stars

Dr Kristine Gail is good and friendly. I recommend her. My experience with Healthengine is awesome. I don't have to wait in queue in clinic spreading cold. I can do it all virtually. Perfect consul... See more

Rated 5 out of 5 stars

Great app saving time and allowing users the space to calculate and coordinate days and times without the back and forth over the phone. Especially helpful when feeling unwell and have little patience... See more

Company details

  1. Software company

Written by the company

Get better connected to healthcare. At Healthengine, you can find the right care, connect with healthcare providers and manage your healthcare, all in one place. We’re here to help you get a better experience across each step of your healthcare journey, making healthcare more affordable, convenient and certain.


Contact info

3.5

Average

TrustScore 3.5 out of 5

183 reviews

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3.5

All reviews

(183)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Not reliable

I booked an appointment through healthengine which I have done many times before and was no available appointments for a week. I then had to call the GP to change and they advised they had appointments days earlier which were not on healthengine. How long has this been happening? I have been with my GP now for more than 10 years and I was considering getting another GP where I wouldn't have to wait a week to see them as this has been happening alot lately. I won't use healthengine again as I don't trust they are reliable.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

No fuss booking.

HealthEngine has made finding appointment availability easy and booking takes a few seconds. Then you can have your chosen appointment added to your calendar for you. So easy!

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Great app saving time and allowing…

Great app saving time and allowing users the space to calculate and coordinate days and times without the back and forth over the phone. Especially helpful when feeling unwell and have little patience and energy for chit chat. Well done!

15 July 2021
Unprompted review

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