Fantastic Customer Service from Ciara today. I always have a good experience with Health Express with my weight loss medication orders. Today I encountered technical problems and after s... See more
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See what reviewers are saying
Not the greatest customer service, I have a repeat order set up which includes a discount, but they give a bigger discount if you just buy as a single item. They also send you discount codes if you do... See more
I had my doubts when I was ordering my medicine as I have to prescribe it to receive. I am not german and I have exemption from german health insurance therefore I wasnt able to prescribe the pills at... See more
The medication was delivered in time and arrived in good condition. The staff were very responsive and verified my identity soon after contact. All in all, I'm very pleased with HealthExpress
4.5
Excellent
10K reviews
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Great Service.
7 November 2022
Unprompted review
Not happy with this services
First time I bought the otomize spray from their website so far it’s good fast track delivery- came next day before Royal Mail strike
But unfortunately my right ear have been infected again due left over fluid and ear wax and left ear was slightly inflamed therefore I reorder again they refused and told me I should contact Gp
( I forgot to tell GP to prescribe it) as 5ml bottle have been used for one week and now it isn’t enough for both ears to re use it.
I email them, using their live chat and even call to request it but they still refused and not happy with it
Won’t able to order this again
12 September 2022
Unprompted review
very disappointed with their services
very disappointed with their services, i have make an order a month ago, they send me an email that they didn't have the product but they will keep me informed when they would send me my order . so, they send me an email to contact then, and when i contact the next day, they cancelled my order and refund me the money .... really ... how dare ... i have been waiting for my order for more than 1 month ... poor customer services, i DO NOT RECOMENDE ANYONE
21 July 2022
Unprompted review
Very good service and turnaround.
9 July 2022
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have contacted Healtexpress by email…
I have contacted Healtexpress by email hope that I get a refund as you wrote in trustpilot.
Still waiting for an answer
16 August 2021
Unprompted review
Reply from HealthExpress
Dear Noelia,
Your refund has been processed today as promised. You will receive an email confirming the refund shortly.
Kind regards
The HealthExpress team.
Amazing service and great delivery
Amazing service and great delivery! Very satisfied!
6 June 2021
Unprompted review
Supersnabb leverans
26 November 2020
We are now 4 days passed the promised…
We are now 4 days passed the promised delivery date and the meds has still not arrived!
20 November 2020
Excellent service!
Excellent service!
I was buying a new Brita filtered bottle and by mistake I ordered wrong disc filters for it. Someone has contact me before my order was shipped as they noticed my mistake. Thank God! It saved me all the hassle having the disc send back and ordering new ones. You don't see the same level of service anywhere else.
16 November 2020
Unprompted review
Good service and fast deliverance
18 September 2020
Unprompted review
Ekstrem hurtig levering og god…
Ekstrem hurtig levering og god information om levering
1 August 2020
Unprompted review
It was on time
15 February 2020
Unprompted review
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