The process, asking questions up front on the questionnaire & apt booking went so smoothly. Then GP in question was fantastic. Asked the right questions, the answers I felt were listened to. I felt... See more
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Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.
2 Dublin Landings North Wall Quay, D01 V4A3, Dublin, Ireland
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Replied to 90% of negative reviews
Typically replies within 48 hours
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Had some technical difficulties when trying to connect through video call but the management were very helpful when they noticed that my call had been missed. They helped with a last minute booking and were very informative.

Reply from HealthHero
I was very quickly able to get an appointment at a time that worked for me. I had a thorough conversation with the GP to discuss my options and reasoning which I found very helpful. I didn't feel like I had to rush through the conversation due to a time limit which was a big bonus.

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An excellent company to deal with. Very quick to respond if I’ve had any queries in relation to my orders. Staff are very friendly and helpful.

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Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me that I go to the Emergency Repart. He wrote a clear referreal asking for a scan, and I was able to leverage it with the doctors who wanted to send me home with a painkiller. I received proper attention and surgery thanks to Dr. Khan's professionalism, competence and capacity for listening and believing to what I was telling him.
The person I spoke at the phone helped me through the registration and booking process without fussing about details I did not have at hand and was efficient and kind.
This service was my best gift to myself and my family in the last few years.

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They are great. I forgot to request malaria tablets in my travel vaccine GP consultation and instead of making me do a separate application at an extra cost they added it on afterwards with no fuss. The customer service email is very attentive.

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Easy of use. Very convient. No 3 week delay for gp!
Straight forward.
Reassuring.
At a time suitable to.me.
Definitely recommend

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Reply from HealthHero
It helped me reach my target weight safely and with regular support & follow up from the assigned GP for my case. Very easy communication (i.e. booking consultation & follow up) so straightforward. Absolutely recommended for health care support.

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HelthHero team was so kind and nice, I have issues with my consultation and they returned to me with a solution immediately.
Then the consultation was very clear, informative and professional.

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From start to finnish is just a very easy process to follow

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