Healthier Weight Reviews 

1,251
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

From when I first rang healthier weight I was fully supported by the team. Helena was lovely she gave me all the information I needed to make the decision. Sam and Angela was fully supportive about th... See more

Rated 5 out of 5 stars

I had bariatric surgery 5 weeks ago. I can honestly say that I could not have gone through with this procedure without Healthier Weight. They organised everything for me. From the initial consultation... See more

Company replied

Rated 5 out of 5 stars

I contacted Healthier Weight as I required a Gall Bladder removal operation. Due to a upcoming holiday I only had a short window to get the operation done. Helena was a great help with this and despit... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... See more

Company replied

Company details

  1. Weight-Loss Service
  2. Fitness and nutrition

Information provided by various external sources

Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(1,251)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Made me feel very at ease with…

Made me feel very at ease with everything. The support so far has been amazing, pre op and op date all confirmed and I am very excited to start my new journey!

23 July 2023
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Reply from Healthier Weight

Thank you for your kind review Harriet. We are excited for your journey to start too, and look forward to supporting you throughout.

Warmest Regards,

HW

Rated 5 out of 5 stars

I am now 2 years Post Op and Healthier…

I am now 2 years Post Op and Healthier Weight have always been on the ball with contacting me every couple of months to begin with for so long and then my 6 month, my 1 year, 18month and 2 year check up to make sure I'm okay, they also made me feel like I can contact them whenever I need too which I have done via email or call and someone has gotten back to me as soon as possible.
I originally decided to go with HW as they didn't seem as "salesy" on the phone as some other companies and actually cared about why I was doing this and I still feel this to this day. Thankyou to the whole of the team!

17 July 2023
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Reply from Healthier Weight

Hi Sherriden,

Thank you for taking the time to write this review. We are extremely pleased to hear about your experience - open, continuous communication is so important to us, as this provides patients with the best possible support. With us, you are a patient for life and we look forward to staying in touch with you.

Warmest Regards,

HW

Rated 5 out of 5 stars

Excellent

Complicated Gallbladder Disease. Due to pain and concerns over waiting lists, opted to go private. From initial contact to sale, professional, helpful, friendly and thorough. Offered the best price for the procedure in my region. Assigned a Surgeon Mr Spyros Kapoulas. Initial consult gave me the opportunity to learn about the cholecystectomy procedure and ask questions. Surgery booked within 6 weeks due to complications with my condition. Operated on at Burcot Hall. All Nurses and Surgical Team were helpful, professional and supportive. Advised at all times in pre-op and post-op conditions. Mr Kapoulas did an exceptionally neat job with the Laproscopy procedure. Glue not staples or stitches. Discharged next day and recovering well. Highly recommended.

18 June 2023
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Reply from Healthier Weight

Hi Ruark,

Thank you for taking the time to write this review. We are extremely pleased to hear about your experience with us and we will make sure to extend your positive feedback to Mr Kapoulas and the team at Burcot Hall.

Warmest Regards,

HW

Rated 4 out of 5 stars

Healthy weight app

Everyone pleasant if a little vague at times
Maybe because I am a nurse I wanted more in-depth information at times

9 June 2023
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Reply from Healthier Weight

Thank you for your review Debra. Please do let us know if you ever require further, in-depth information throughout your journey. Between our different teams, there are various areas of expertise. Our Bariatric Nurses are always happy to answer any medical queries that you may have.

Warmest Regards,

HW

Rated 5 out of 5 stars

Gallbladder removal

Great communication, swift & professional service with superb follow-up care provided.

30 May 2023
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Reply from Healthier Weight

Thank you for your review Susannah!

Kind regards

HW

Rated 5 out of 5 stars

Great experience

Great consultant for pre operation appointment. Very thorough in checking medical history ready for operation. On the day the Consultant and anaesthetist had plenty of time to answer questions and after operation both came to see me to answer ongoing questions I had. Lovely staff at hospital. Regular checks from Healthier Weight and Dietician appointments.

29 May 2023
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Reply from Healthier Weight

Thank you for your review Denise.

We do have a thorough consultation process as it is important that our patients are treated safely. We are glad to hear that this was a positive experience for you.

It is great to hear that you also had a wonderful experience with the hospital staff too.

We look forward to supporting you throughout the duration of your journey.

Kind regards

HW

Rated 5 out of 5 stars

Very supportive and friendly

Every step of the way has been so supportive by the Healthier Weight team. It is so hard making that first step and from the first phone call they have been amazing and non judgmental. It has also happened really quickly which is amazing as the last thing you’d want is to keep waiting for weeks inbetween stages.
I’d like to specifically mention Elise as she is wonderful x

26 June 2023
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Reply from Healthier Weight

Thank you for taking the time to write your review Samantha.

It is great to hear that your experience with Healthier Weight has been smooth and most importantly that you have felt comfortable throughout the whole process.

We have passed on your kind words to Elise.

Kind regards

HW

Rated 5 out of 5 stars

Peace of mind

Every member of staff at healthier weight and the hospital staff gave me 110%. I always feel listened to, supported and in the safest hands. My recovery has been great and knowing I can speak to a nurse within 24 hours with any queries or questions is great peace of mind. I would recommend healthier weight to anyone who wants a bariatric surgery.

26 June 2023
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Reply from Healthier Weight

Thank you for your review Mrs Pargetor.

It is wonderful to hear that you have felt supported and listened to throughout your journey. Thank you for your high recommendation too!

Kind regards

HW

Rated 5 out of 5 stars

They are very helpful overall

They are very helpful overall! Have been offering help ever step of the way and even send little things out in the mail to help me through my journey.
My procedure went very smoothly and couldn’t have asked for better care.

26 May 2023
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Reply from Healthier Weight

Thank you for your review Abbey, we are pleased to hear that you have felt supported every step of the way. We are looking forward to continuing to support you throughout the duration of your journey!

Kind regards

HW

Rated 5 out of 5 stars

I had my gallbladder removed

I had my gallbladder removed. Every single member of staff, from start to finish were absolutely brilliant. I was so nervous, but was put at ease and well looked after. Definitely recommended. Thank you all.

19 June 2023
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Reply from Healthier Weight

Many thanks for your review Sarah.
We are so pleased to hear that you have received a great level of service and high level of care from the team here at HW.

Rated 5 out of 5 stars

Gallbladder removal

Fast, efficient, and in comfortable well cared for surroundings . My gallbladder removal was stress free

14 May 2023
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Reply from Healthier Weight

Thank you so much for your wonderful review!

Kind regards

HW

Rated 5 out of 5 stars

The people

The people. So kind. Reassuring. Attentive and human

24 May 2023
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Reply from Healthier Weight

Thank you for your review Linda. We are so pleased that you have received a wonderful experience from our team.

Kind regards

HW

Rated 5 out of 5 stars

Knowledgable staff

Knowledgable staff
Kind and listen to your questions
Make me feel a valued patient at all times

22 June 2023
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Reply from Healthier Weight

Hi Sarah, thank you for taking the time to write your review. We are happy that you have received a great level of service from our team.

Kind regards

HW

Rated 5 out of 5 stars

Very friendly team. Very helpful

Everyone was super supportive and very friendly. Everyone was very willing to answer any questions I had and helped me through the whole process.

24 May 2023
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Reply from Healthier Weight

Thank you for your review Jordan, we are pleased to hear you have received the level of care and support that we strive for.

Kind regards

HW

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