I met the nurse online together with my husband (he has to do my injections until my hand pain reduces). She was really great - very easy to talk to, well informed and very good at illustrating and ch... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All went extremely well with your nurse Julie arriving on time. She explained everything as she gave me my first injection and answered the few questions I had. She is indeed an asset to your compan... See more
The nurse was warm, friendly, approachable, knowledgeable and put me immediately at ease at an uncertain time. Took time to treat me as a real person and was very professional, inspired trust and mad... See more
My visit from Danielle was really helpful. She explained everything clearly and was very reassuring. I know exactly what to look out for and where to seek help and reassurance if needed in the future.... See more
Company details
- #22 of 102 best companies in Pharmacy
About HealthNet
Written by the company
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4.8
Excellent
27k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Asked for morning, was given afternoon
I asked for a morning delivery. The slot sent to me was 13.24-15.24. The actual delivery was a few minutes earlier than 13.24. The deliverer was very pleasant and made sure I knew the medication had to be stored in a fridge.
28 August 2026
The arrangements are made easily and…
The arrangements are made easily and the text notification and delivery were excellent. Thank you for a great service
27 August 2026
Driver called even when signal poor to…
Driver called even when signal poor to get directions to house as the numbers are strange I’ve had delivery drivers leave saying they can’t find us
27 August 2026
Items delivered when they said driver…
Items delivered when they said driver was polite
27 August 2026
Mario was excellent
Mario was excellent, took the time to explain everything to me in a clear manner. Answered any questions I had. Built great rapport with me and made me feel at ease.
Thanks Mario, you’re a credit to Health Net!
27 August 2026
Great service delivered on time…
Great service delivered on time extremely professional and polite gentleman
27 August 2026
They make everything easy your order…
They make everything easy your order comes on the day you choose.job done.
27 August 2026
Medication delivery
Delivery was supposed to be between 12.10-14.10 but arrived at 11.10, good job somebody was in.
Good Delivery though, driver polite and professional as always
27 August 2026
Health net
The nurse explained everything gave you a test pen if unsure of injecting yourself she also asked if you would like her to do your first injection nothing was a rush they did offer me to have another nurse for my second injection if I was still uneasy doing it myself
27 August 2026
Delivery was early and driver was…
Delivery was early and driver was cheerful made my day
27 August 2026
On time very helpful driver
27 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.