The representatives that I spoke with were extremely helpful. I started off with Grace and was switched over to due to Grace not being licensed for one of the products I was interested in. Very nice y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more
Company replied
Shelly Woods is the reason for the score. She was able to resolve the 3 days of frustration with a non working Medicare.gov, app, live support staff with a consistent message that the Medicare help... See more
Company replied
I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more
Company replied
Company details
About Healthpilot
Written by the company
Find your Medicare plan online in minutes. No spam calls, no catch.
Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.
Browse plans without the spam. No email or phone number required.
Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.
View plans side-by-side. Compare coverage between carriers.
View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.
Fast and easy online enrollment. Avoid the wait times and paperwork.
Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.
Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.
Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.
Find plansSchedule a call
Contact info
414 Union St Ste 1900, 37219, Nashville, United States
- (855) 922-5051
- support@healthpilot.com
- healthpilot.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took a lot longer than I expect
It took a lot longer than I expect. Was to he released 3PM
It was 6PM
8 December 2025
Reply from Healthpilot
Thank you for sharing your feedback. One of our team members has reached out and left you a message, as we’d like to learn more about what happened and see how we can help.
We appreciate you giving us the chance to follow up directly and hope to get in touch with you soon!
It was simple and easy thank you
27 January 2026
Healthpilot provided an implement that helped choose the best provider
Healthpilot provided an implement that considered all relevant aspects of my healthcare to select the best provider to meet my health insurance needs.
27 January 2026
Janet went above and beyond…
Janet went above and beyond expectations. She even willingly faced a long hold time to get me the information I needed to make a decision.
30 January 2026
Reply from Healthpilot
Really appreciate you sharing this. It means a lot to hear Janet went the extra mile to make sure you had the information you needed. That kind of dedication makes a real difference and we’ll be sure to pass this along to her.
We are here if you need anything else!
Reply from Healthpilot
Thanks for taking a moment to share this. We’re glad she was able to guide you through everything and make the process feel smooth from start to finish. Grace is a rockstar!
Absolutly delightful vety easy and clear
28 January 2026
Application process made easy to apply
25 January 2026
the representative was kind
the representative was kind, patience and very helpful. she made me feel at ease while speaking and asking questions.
29 November 2025
Very helpful and user friendly.
The site was very easy to navigate and helped every step of the way. It gave me a recommendation after I entered my information that fit me perfectly.
22 January 2026
The process is easy but I gave it a 4…
The process is easy but I gave it a 4 because I was almost to the end and it went poof. I was finally able to retrieve it and finish it. All and all it was a simple and informative process.
19 January 2026
Reply from Healthpilot
Thanks for letting us know, we really appreciate this feedback. I’m glad you were able to move forward and complete the process, and we’ll review internally, as we are very passionate about providing a seamless experience. Happy to hear that overall it felt simple and you feel informed in your decision.
We are here for you anytime!
The website is easy to understand and…
The website is easy to understand and navigate. Medicare.gov is confusing and I couldn't find all the information I was looking for. The agent that I spoke with was very helpful in answering the questions that I had. I will definitely recommend this site to others.
16 January 2026
Reply from Healthpilot
Really appreciate you sharing this. We’re glad the website felt easy to navigate and that our agent was able to step in and answer your questions when you needed extra clarity. Making this process feel more approachable and supportive is exactly what we aim for.
Thank you for recommending Healthpilot. We’re here anytime you need us.
Reply from Healthpilot
Thanks so much for sharing this. We’re really glad Deborah was there to support you — we’ll be sure to pass along your kind words to her.
We are here for you if you need anything else.
Reply from Healthpilot
So glad to hear this! Bianca really is wonderful and we’re happy she was able to take such great care of you.
Appreciate you recommending Healthpilot.
Your customer service agent Janet was…
Your customer service agent Janet was awesome. She was professional and PATIENT with me!!
8 January 2026
Reply from Healthpilot
Love hearing this — thank you for sharing. Janet really cares and we’ll be sure to pass this along to her.
We’re here whenever you need us.
All questions are answered
12 January 2026
Grace Epps Customer Service
Grace Epps did a wonderful job of guiding and advising me through the process.
8 January 2026
Reply from Healthpilot
Thanks so much for sharing this. We’re glad Grace was able to guide you through the process and provide the support you needed. We’ll be sure to pass along your kind words.
We’re here anytime you need us!
The staff was kind and friendly Was…
The staff was kind and friendly Was very helpful helping me find the right plan for me.
2 January 2026
Good Customer Service
Debra was great in helping me complete my application. She kept me informed and her follow up and answering my questions was timely.
7 January 2026
Reply from Healthpilot
Thanks for sharing this, glad to hear Debra kept everything moving smoothly and was there to answer your questions along the way.
We appreciate you choosing Healthpilot!
Efficient system that filtered out the best matches for me.
The website was easy to navigate and obtain the information I needed regarding my medications and medical providers. The "live chat" communication system helped me understand a few questions that I had and all customer service reps were friendly and eager to help assist me.
5 January 2026
Reply from Healthpilot
Really appreciate you taking the time to share this.
We’re glad the website helped you find the information you needed about your medications and providers, and that live chat was there to answer your questions along the way. It’s great to hear our team made the experience positive and supportive. We are here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.