Healthplan Reviews 

230
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My partner and I were looking for a medical coverage to give us some peace of mind during those turbulent times. Over the course of a few calls, Ziggy patiently walked us through options, looked up qu... See more

Rated 5 out of 5 stars

My business is about getting the best value for money for my clients. This becomes acutely heightened when looking to purchase my own services. Natasha Kaur fielded over twenty five calls and thorough... See more

Rated 4 out of 5 stars

Ziggy Sirgel was most helpful and able to provide me and my husband, both 70+, with a most comprehensive and clear picture of what private medical cover was available to us. He quickly provided a sho... See more

Rated 5 out of 5 stars

Was looking to set up health insurance through our business and Ziggy helped us with all of our needs. He was patient, didn’t pester, gave information to suit our needs and requirements and did what w... See more

Company details

  1. Health insurance agency

Written by the company

Compare private health insurance. Save up to 75% on your plan. Compare private medical insurance deals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

230 reviews

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4.5

All reviews

(230)

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Rated 1 out of 5 stars

Get ready to be bombarded with calls....

To start with, their website is extremely misleading. The website offers you to 'get a quote now' by filling in some basic details, however, what it fails to mention is that they are unable to give any quotations online or even any indication of the plans available and instead use your details to persistently call you by phone on various different numbers, multiple times a day. I had filled in my details online to get a quote and immediately had 3 missed calls in a row. This company will not leave a voicemail to allow you to call back at a convenient time or even email to ask when might be best to speak, they bombard with phone calls which I find very intrusive. I was forced to block the main office number due to the number of calls I was receiving during working hours and then they had the cheek to phone me on a mobile number instead to get through to me. This is NOT the way to attract customers and feels more like harassment. A real shame as I was certainly a genuine customer but I have now taken my custom elsewhere.

17 March 2022
Rated 5 out of 5 stars

I’m so glad I did it …

I found the whole buying insurance experience quite painless. It was explained in a very straightforward way. I had different companies with a choice of prices, add on treatments and extras. Plus the monthly payment adjusted depends on a range things.

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ziggy at Healthplan!

Ziggy at Healthplan has been amazing at helping me with my private medical insurance. I've wanted to get private medical for a while but was not sure which options would be best for me and Ziggy made it really easy to choose and understand. Ziggy has been fantastic at communicating with me via both telephone and email and providing me with details and answers to all the questions I had. He was very understanding and patient when I took my time to think about the types of options I wanted included in my cover and he was extremely knowledgeable in providing me with advice and recommendations for the best type of cover at the best price for me and my needs as well as explaining it really well so that I could fully understand what's covered and how my cover works. He has been a pleasure to communicate with, really lovely and genuinely helpful and truly cares about helping you get the best cover at the best price. 10/10 and I would highly recommend Ziggy and HealthPlan.

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Very professional and timely responses…

Very professional and timely responses from the team. Marta especially is very lovely to work with, she answered every one of my questions and offered me a great deal on a plan that will hopefully help me out a lot. No pressure in selling you insurance and there to help if needed.

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Professional, patient and impartial - outstanding service!

Admittedly, I'm not the easiest client to work with - I ask a lot of questions, go into detail on every policy wording and want to review as many options as possible before making a decision. Brad at Healthplan has been most helpful and patient with me throughout the entire process. He knows the market well, is able to provide independent advice and secure the best deal for you.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Health plan policy - Bradley

Bradley from health plan contacted me after I used comparison websites for health insurance for my family and I. Bradley ran through my requirements and options with me providing answers to any questions I had. At no point during my calls with him was he pushy which is a huge positive for me. There were a few times it was inconvenient for me to talk and he called me back at a suitable time for me. Initially I decided not to proceed with the plan however after circa a month, I got back in contact and he called me back. We re reviewed if the policy was still the best option and I proceeded to purchasing. At no point did I feel like this was just about a sale for Bradley, he wanted the best outcome for my family and I. Thank you Bradley - great service!

9 March 2022
Unprompted review
Rated 5 out of 5 stars

Quick and Transparent

Ziggy Sirgel has helped me set up an insurance plan and was very kind to have provided all the necessary details. Answered all of my questions perfectly!

4 March 2022
Unprompted review
Rated 5 out of 5 stars

New Heathplan

I was asked what my health plan needs were. Bradley then tailored a personal plan which included everything I wanted and more additional benefits. I found the whole process very easy and felt that Bradley from Healthplan put together a very good package of cover.

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Ziggy was an excellent advisor

Ziggy was an excellent advisor. Really knowledgeable and helpful. Every question I had, he was able to answer swiftly and confidently. He took into account my specific circumstances and recommended a great product suited to me. Highly recommended.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Ziggy has been very patient with all of…

Ziggy has been very patient with all of my questions about the healthcare plans and has quickly been able to find an option that meets all of my needs. He was also very professional and organised in his communication, highly recommended.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Ziggy is hands down the BEST…

Ziggy is hands down the BEST representative I've ever come across in a role that is understandably a "sales" role or target focused. I did not get the constant barrage of calls and was not pressured whatsoever, which I've experienced with other companies. My situation was unique and he took the time to understand my underlying health conditions, listen to my actual needs and thoroughly searched the entire market to find the most appropriate and suitable product for my needs. Outstanding Customer Service. Health Plan should replicate him 10 fold and they would have the best customer service delivery in the country. Thank you again Ziggy. I will be passing your details to my family members and friends. Ziggy's the guy.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Perfect customer service

Philip was very helpful took the time out to look at multiply options that were available to me and my needs and found something very affordable

23 February 2022
Unprompted review

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