Healthspan Reviews 

2,817
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable product quality, mentioning that the health supplements are fresh, effective, and manufactured to high standards. Consumers also love the convenience of the automated subscription service, which ensures a constant supply without needing to remember new orders. Furthermore, people frequently point out the prompt, well-packaged delivery and the helpful customer support team when making enquiries by phone. Some reviewers were not happy with recent changes to product formulations, noting that certain tablets are much harder to swallow or have altered coatings. A few consumers also mentioned difficulties when dealing with customer service regarding replacement items or unexpected delivery delays.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting a wide and reasonably priced range of... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and speed.... See more

Service

Clients share positive opinions on service, describing it as efficient, reliable, and very helpful. Consumers... See more

Quality

Consumers find quality to be positive, consistently expressing satisfaction with reliable and effective... See more

Order

People report positive experiences with order, highlighting convenient subscription options and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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4.5

All reviews

(2,817)

1,583 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wide range of supplements

Wide range of supplements. Easy to find reasonably priced vegan option.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you so much for your 5‑star review. We’re delighted to hear you’ve found our range easy to navigate and that our vegan options offer both quality and good value. It’s great to know our selection is helping you find exactly what you need. We really appreciate you taking the time to share your experience. Thanks, Kate@healthspan

Rated 5 out of 5 stars

Get my dogs vitamins from here

Get my dogs vitamins from here, subscription delivery which is flexible and very handy

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your lovely review. We’re so pleased to hear your dogs enjoy their vitamins and that the flexible subscription works well for you. We really appreciate you sharing your experience. Thank you, Kate@healthspan

Rated 5 out of 5 stars

Highly recommend

Gastro smoothie is excellent and it works great company great products and delivery is spot on

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you so much for the recommendation. We’re delighted to hear the Gastri Soothe works well for you and that you’ve had a great experience with our products and delivery. Your support means a lot to us thank you. Kate@healthspan

Rated 5 out of 5 stars

Good prices

Good prices, quick delivery

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We appreciate your loyal custom. Thanks, Kate@Healthspan

Rated 1 out of 5 stars

Really disappointed

Really disappointed . I ordered a supplement, first ever purchase from Healthspan, it didn't arrive after 10 days so I asked for a replacement to be sent. No tracking info available. No email telling me where the delivery was or if it had supposedly been delivered. They said they would send a replacement via Royal Mail, and after a month since I placed the order it's still never arrived. The address I provided is correct and I've never in the five years I've lived here had a problem with receiving Royal Mail post. All they are offering is to send a replacement the same way again.

24 August 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for taking the time to leave a review. May I apologise you haven't received your order as yet. May I ask you to contact me directly on 'kates@healthspan.co.uk' and I will be pleased to resolve this for you. Thank you in advance. Kate@healthspan

Rated 5 out of 5 stars

Value for money health products

The health products I have from Healthspan are on a continuous rolling order. The products are very good quality (not the cheapest but good value for money)and Healthspan ensure that I never run out of stock. Altogether a good experience.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you so much for your kind review. We’re delighted to hear you find our products great quality and good value, and that your rolling orders make things easy. It’s wonderful to know you’ve had such a positive experience with us and we appreciate your loyal support. Thanks, Kate@healthspan

Rated 2 out of 5 stars

They have become too expensive and are…

They have become too expensive and are outranked by cheaper products of good quality on the market

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for sharing your feedback. We’re sorry to hear you feel our products no longer offer the value you expect. We work hard to maintain high quality standards while keeping prices as fair as possible, and we’re continually reviewing our range to stay competitive. Your comments are genuinely helpful, and we’ll make sure they’re passed on to the team. If you’d like to discuss anything in more detail or explore options that might suit your needs better, we’re always here to help. Kate@healthspan

Rated 5 out of 5 stars

I like the system where you can…

I like the system where you can subscribe for a discount and when you don't need the item fuss free cancellation. The items so far looks good quality and does what it promises.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you so much for your positive feedback. We’re really glad to hear you find the subscription discount helpful and the cancellation process straightforward. It’s great to know the products are meeting your expectations too. We appreciate you taking the time to share your experience. Kate@Healthspan

Rated 2 out of 5 stars

Cancelled my subscription for products…but apparently not…

Cancelled my subscription for products due to a change in circumstances and pricing structures.
Subscription continued… Cancelled a second time, subscription continued. Cancelled once again…
I have just received a reminder my subscription items are ready for despatch…so this is third time “lucky.”
This is over the last 7 months. Each cancellation has been made over the phone, not by email.
I really like Healthspan products, I have been a customer for more than 25 years, although a massive price increase on certain items over the last 5 years is making me much more selective in ordering from their vast range (too many / unnecessary)
I certainly don’t need reminding that EVERYTHING we now buy has increased, but a 35% increase on one item I buy frequently seems rather excessive.
Their customer service is excellent, but the subscription system doesn’t seem to work.
I had the same problem years ago when I cancelled my subscriptions.

17 August 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for taking the time to share such detailed feedback, and for being a loyal customer for more than 25 years. We’re truly grateful for your long-standing trust in our products, and we’re very sorry to hear about the repeated issues you’ve experienced with cancelling your subscription. This is not the smooth, reliable service we aim to provide, and we appreciate you highlighting it so we can investigate and put things right. Please email me directly on 'kates@healthspan.co.uk' and I will be pleased to assist. Thanks, Kate@healthspan

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