Healthspan Reviews 

2,798
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly reliable quality of the various health supplements and the prompt, professional delivery service. Many people also deeply appreciate the convenient subscription options that effortlessly ensure a constant, timely supply of necessary products. Regular buyers note that customer service staff members are consistently friendly, exceptionally helpful, and knowledgeable when providing assistance. However, some reviewers were not happy with recent product changes, mentioning altered ingredients, missing tablet coatings, or unexpected size differences. A few consumers also experienced frustrations regarding unhelpful customer service responses or delayed order replacements.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great value and affordable... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that orders consistently arrive promptly... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences when... See more

Quality

Users express great satisfaction and appreciation regarding product quality, highlighting that the... See more

Order

People report high satisfaction with the ordering process, highlighting that it is easy and convenient both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more

Company replied

Rated 5 out of 5 stars

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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4.5

All reviews

(2,798)

1,573 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have dealt with coy

I have dealt with coy. For years no problems I have order that I get my items are automatically sent.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your continued loyalty over the years. We're delighted to hear that you've had a positive experience and that your regular orders arrive smoothly through our subscription service. We appreciate your support and look forward to continuing to serve you. Kate@Healthspan

Rated 2 out of 5 stars

Healthspan used to be good but recently…

Healthspan used to be good but recently not so good. I have now cancelled all subscriptions as their prices fluctuate so much you can often get a better deal if you wait. They send out e mails too with offers on but I have yet to find one of these offers that actually works. Today I have wasted over half an hour trying to order online to take advantage of an offer that just does not work no matter how hard I try. Says you get a free item with any order, when you put the details in it then tries to charge you for the item that is supposed to be free - just cancelled out of everything - another con and time wasted.

14 July 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for taking the time to share your feedback. We're sorry to hear about your recent experience and the frustration caused when trying to redeem an offer online. We understand how disappointing this must have been, particularly as a long-standing customer. Your comments regarding our pricing and promotions have been noted, and we'd like the opportunity to investigate this further. Please contact us directly with your details so we can look into the issue for you. Kate@healthspan

Rated 5 out of 5 stars

Found what I was looking for easily

Found what I was looking for easily. Plenty of choice. Quick delivery

18 March 2026
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Reply from Healthspan

Thank you for your 5-star review! We're delighted to hear you found exactly what you were looking for, enjoyed our wide range of products, and were pleased with the quick delivery. We really appreciate your feedback and look forward to serving you again.
Jess @healthspan

Rated 5 out of 5 stars

I have two subscriptions with…

I have two subscriptions with Healthspan for vitamins. Great price lots of information and I feeling the benefit. Good delivery system.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review! We're so pleased to hear you're enjoying the benefits of your subscriptions and finding our vitamins great value.
It's wonderful to know you appreciate the information we provide and our delivery service too. Thank you for choosing Healthspan!

Jess @healthspan

Rated 5 out of 5 stars

The easy life

Healthspan offer a great variety of supplements to help your body fight against the ravages of daily life.

Their subscription service also ensures that you never run low of your chosen products.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review!
We're delighted to hear that our range of products and convenient subscription service are helping to support your wellbeing. We really appreciate your feedback.

Jess @healthspan

Rated 5 out of 5 stars

Quality and service

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, and as described. If any issues they are quick to resolve.

18 June 2026
Healthspan logo

Reply from Healthspan

We're delighted to hear that you've had such a positive experience with both our products and service. It's great to know we've earned your trust, and we appreciate your kind feedback and continued support!

Jess @Healthspan

Rated 3 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your review. We're sorry we didn't leave a memorable impression on this occasion. If there's anything we can help with or if you'd like to share more about your experience, we'd be happy to hear from you.

Rated 1 out of 5 stars

Bought twice online, ever since I've had years of unwanted monthly marketing mail aka junk mail!

I purchased from Healthspan a few years ago. Since then, I have repeatedly asked to be removed from their mailing list, including contacting them by email (Latest correspondence with Poppy-Mae Jenkins). I was told that I would no longer receive their marketing magazines and promotional mail.

Unfortunately, I still continue to receive regular marketing material to my home address. Today's was the final straw as this has been frustrating, as it feels like my request and personal preferences have not been respected.

I also find the amount of printed promotional material disappointing from an environmental perspective, as it seems unnecessarily wasteful.

My overall experience has left me questioning whether the company's focus is more on persistent marketing than on customer service. Based on my experience, I would encourage Healthspan stop spamming and improve how they handle requests to stop receiving marketing communications.

9 July 2026
Unprompted review
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Reply from Healthspan

Thank you for taking the time to share your experience. We're sorry to hear that your preferences regarding postal communications have not been reflected as expected, and we appreciate how frustrating this has been. Your feedback is important to us. May I ask that you contact me directly (kates@healthspan.co.uk) so I can investigate this further and work towards a resolution. Thank you in advance

Rated 5 out of 5 stars

I ordered and paid over the phone and…

I ordered and paid over the phone and found it an efficient and pleasurable experience. I ordered a bottle of probiotic capsules.

18 March 2026
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Reply from Healthspan

Thank you for your review! We're so pleased to hear that you had a smooth and enjoyable ordering experience when calling our customer care agents. We appreciate your feedback.
Jess@Healthspan

Rated 5 out of 5 stars

Quick and efficient the vitamins are…

Quick and efficient the vitamins are good and has helped me alot

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you are happy with our products and appreciate you choosing us. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Very good shop online...high quality…

Very good shop online...high quality product.I recomrnded 🙂

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your 5-star review! We're Amazed to hear you're happy with your purchase, your recommendation means a lot to us.
Jess @Healthspan

Rated 5 out of 5 stars

Fantastic customer service

Always receive on time and well within use by date unlike some of their competitors!
Amazing customer service on the phone when any minor changes required.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review! We're delighted to hear that you've had such a positive experience with both our delivery and customer service. Your kind feedback is greatly appreciated, and we're always happy to help whenever needed.

Jess@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you found our service dependable and straightforward. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan

Rated 4 out of 5 stars

good products and the auto system seems…

good products and the auto system seems to work well and prices not bad. Early days yet.

4 April 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear you're happy with the quality, value and convenience of our service so far, and we appreciate you taking the time to share your experience. Kate@healthspan

Rated 5 out of 5 stars

There products are very good quality…

There products are very good quality and at good quality.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you're happy with the quality of our products and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 3 out of 5 stars

Got caught in their subscription so was…

Got caught in their subscription so was not getting the best price. Same items cheaper if you look around.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're sorry to hear you were disappointed with the value of your subscription. We appreciate your comments and will take them on board as we continue to review our customer offering. Kate@healthspan

Rated 5 out of 5 stars

Always a helpful assistant on the…

Always a helpful assistant on the phone. I needed to adjust my subscription and they were quick and efficient at understanding my needs .

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear our team was able to assist with your subscription changes quickly and efficiently. We appreciate you taking the time to share your experience. Kate@Healthspan

Rated 5 out of 5 stars

Healthspan is a pleasure ordering from…

Healthspan is a pleasure ordering from them. I usually try to stock up on lots of products (usually when there are big discounts). My last order was delivered within a week, packaged well and as usual great communication and ordering experience. Wide range of supplements etc.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your kind feedback. We're delighted to hear you've had a positive ordering experience and were pleased with the delivery, service and range of products available. We appreciate your continued support. Kate@healthspan

Rated 5 out of 5 stars

Love these people's products

Love these people's products. I'm vegan , and their range is awesome.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your wonderful feedback. We're delighted to hear our vegan range is meeting your needs and that you've found products you love. We appreciate your support. Kate@Healthspan

Rated 5 out of 5 stars

EVERYTHING WONDERFUL THANKS

EVERYTHING WONDERFUL THANKS, HIGHLY RECOMMENDED

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your fantastic feedback. We're delighted to hear you've had such a positive experience and truly appreciate your recommendation and support. Kate@Healthspan

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