Health Tech Academy Reviews 

426
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers had a great experience with this company. Customers frequently praise the supportive staff and knowledgeable coaches who patiently guide them through every step of the flexible online programs. People note that the curriculum is exceptionally easy to navigate, making it simple to balance education alongside demanding full-time careers. However, some people mentioned experiencing frustrating delays when trying to get timely support from customer service after finishing enrollment. A few other reviewers also felt that communication became slow regarding essential exam codes and clinical placements. Others additionally noted that navigating online quiz questions and platform rules could occasionally become confusing during lessons.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how welcoming, knowledgeable, and genuinely supportive the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how the online platform is smooth,... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers find staff members welcoming,... See more

Service

Reviewers highlight ambiguous aspects of service, as some customers praise helpful staff members like a staff... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising prompt communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience so far has been great. The only downfall is that I am a visual person so I like to have things in my hand that I study so I need a book. LaKeisha Palmer is a great coach when I have ques... See more

Rated 4 out of 5 stars

I had a great experience with the Sterile Processing Tech course at Health Tech Academy. What I like the most about the program is it being self paced so there's no overload of material rather you wo... See more

Rated 4 out of 5 stars

I feel like personally HTA is a helpful option for someone who doesn't have time to go back to school and requires flexibility. Online programs in general are kind of a teach yourself thing so having... See more

Rated 4 out of 5 stars

Well today is my first day. I'm very excited to start and learn something new. My only thing is I would've preferred if the actual books would be sent out rather than them being ebooks. Just an easier... See more


Company details

  1. Educational institution

Written by the company

Programs Built for Better Career Pathways, working in healthcare today requires a unique mix of skills. Healthcare professionals need to master the knowledge required for their role, and accurately perform clinical duties, all while providing patients with the high level of service they’ve come to expect. We design our programs to teach you exactly what you need to take on an entry-level healthcare role. When you complete your program, you can be confident that you’re prepared to be successful, and you’ve got our support to help you land your next job.


Contact info

4.0

Great

TrustScore 4 out of 5

426 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(426)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

LaKeisha

LaKeisha, has been walking with me on this journey since the first time I've spoken to hear on my first coaching session. And she has guided my steps all the way through. I hope we can finish this process as strong as we started.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

A 5-Star Experience with Coach LaKeisha

Working with Coach LaKeisha has been an incredible experience. From my very first session, I could tell how much she genuinely cares about her students and wants each of us to succeed. She always goes above and beyond to make sure we understand the material and never makes anyone feel like they're asking too many questions.

One of the things I appreciate most is that I've always felt comfortable asking questions without feeling rushed or judged. She takes the time to explain everything clearly and patiently until it makes sense. Every session has been engaging, supportive, and something I genuinely look forward to.
What stands out the most to me is her passion for teaching. You can see how much she loves what she does because she brings that same energy, encouragement, and dedication to every session. I'm truly grateful for everything she's done to help me learn and grow. Thank you, Coach LaKeisha, for making this such a positive and rewarding experience!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great School

It has been really great ny coach LaKeisha has been never but awesome with everything i would recommend the school and her as a coach.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Surgical Tech Program

I really appreciate the ability to go at my own pace with the course as a student in the Surgical Technologist Program, with having a full time job i was able to really study when i could with my own set schedule. The coaches were amazing with helping me along the way with any questions and even guidance with what to expect starting out! Special shout out to Robin, Malika and Anthony for their help when I needed it.

25 June 2026
Unprompted review
Rated 4 out of 5 stars

My experience

I feel like personally HTA is a helpful option for someone who doesn't have time to go back to school and requires flexibility. Online programs in general are kind of a teach yourself thing so having discipline and motivation are important. The staff at HTA are very helpful. When I first enrolled I did kinda feel as though it was impossible to get ahold of anyone ,but it has gotten a lot better. I believe this program is new and still growing but I definitely endorse it to be a good school with remarkable instructors and helpful advisors. Now the down side is with this school you wont receive help with finding clinical placement this is something you have to do on your own. It is very frustrating so before you apply i would advise you to look into hospitals/ASCs around you, ask around and see what kinda options you have as far as clinical rotations go. Im enrolled in the Surgical Tech Program and I am in the process of starting my second externship. As long as you stay on top of your education and advocate for yourself you will do great. I'm not done with my education journey but I am glad I choose HTA I have learned a lot.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff and program

Excellent staff. Very welcoming and they answer all questions. The online program is easy to navigate. Mrs. Robin Crims's coaching sessions were eye opening. Her sessions filled in all the gaps and brought better understanding on what i've already learned in this program. I have a better understanding of my role and what is expected of me in the OR. There's enough study resources to prepare for the exam and guide me throughout my first entry job in surgery.

16 June 2026
Unprompted review
Rated 3 out of 5 stars

I don't like that so far the people…

I don't like that so far the people making the training videos are all English as second language. It makes it very difficult for someone who only speaks English to understand. I am still waiting for my log in information so I can actually start taking classes. So far all I have done is the orientation videos.

12 June 2026
Rated 5 out of 5 stars

Appreciated and Educational

I was my best pleasure to meet with Nayab T. via zoom meeting as a Career Service Advisor.
What an encouragement toward my professional goals.
Nayab first of all she was patient listened to my concern very clearly explained my next steps towards my academic achievement.
THANK YOU NAYAB!

12 June 2026
Unprompted review

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