I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more
Company replied
Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more
Company replied
Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more
Company replied
Company details
Written by the company
Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.
Contact info
Sandyford Road, D16 P968, Dublin, Ireland
- (01) 685 3086
- info@healthwave.ie
- healthwave.ie
4.8
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exactly what I asked for, delivered quickly!
Exactly what I asked for was delivered the next day. Great service.
1 March 2026
Couldn’t be easier
Couldn’t be easier. From ordering and payment. Delivery was so quick. Ordered on Saturday and delivered on Monday. Will definitely use Healthwave again
6 March 2026
Speedy post & competitive pricing
Ordered fair-priced products Tuesday evening & arrived 3 days later, which is great. Only reason for 4 instead of 5 stars; I misclicked my apartment number and noticed as soon as payment was processed. I immediately sent an email linked to my order to ask for correction. This mail remains unanswered and the parcel arrived with incorrect apartment number. Fully appreciate I made the error, however I flagged it immediately for correction. Regardless, would definitely order again, thanks
13 March 2026
Unprompted review
Satisfactory
The entire process from placing the order
to receiving it was very efficient.
5 March 2026
Super fast delivery
Super fast delivery. Everything that showed as being in stock was in stock, which isn't usually the case with the big chain pharmacy. Very nice delivery person.
1 March 2026
Fast an brillant service very pleased…
Fast an brillant service very pleased thank you
25 February 2026
HEALTHWAVE are beyond excellent as a…
HEALTHWAVE are beyond excellent as a mail order pharmacy. Fast, efficient and meticulous, they keep me really well informed on order shipping, and if anything changes or goes wrong, they communicate quickly and are very responsive. Caitlin, Sarah and team, thank you all so much for being so reliable.
4 February 2026
Unprompted review
Would recommend
Availability of item. Fair price. Rapid delivery & item as described.
23 February 2026
Reply from Healthwave
Hello,
Thank you very much for your lovely feedback. We appreciate it greatly.
We hope you have a lovely week.
Warm regards,
Caitlín
Great overall experience
Great overall experience. Was a small issue with regards expiry date of items bought that I noticed after delivery but it was quickly and professionally resolved. Would definitely buy from Healthwave again.
15 February 2026
Reply from Healthwave
Hello Michael,
Thank you very much for your lovely and kind review. We appreciate it greatly and are delighted to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Quick delivery.
23 February 2026
Reply from Healthwave
Hello Brian,
Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
I ordered the item and it was delivered…
I ordered the item and it was delivered to my home later the same day. Amazing service.
19 February 2026
Reply from Healthwave
Hello Helen,
Thank you very much for your lovely and kind review. We are delighted to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Ta,
Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Philip,
Thank you very much for your kind feedback. It is greatly appreciated.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Eman,
Thank you very much for your lovely and kind review. We greatly appreciate it.
We hope you have a lovely week.
Warm regards,
Caitlín
The order process is straightforward…
The order process is straightforward and prompt updates on shipping of the items is very helpful.
6 February 2026
Reply from Healthwave
Hello Sergio,
Thank you very much for your lovely review. We appreciate it greatly and are delighted to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Delivered on time
10 February 2026
Reply from Healthwave
Hello Darren,
Thank you very much for your kind feedback. We appreciate it greatly.
We hope you have a lovely week.
Warm regards,
Caitlín
Reply from Healthwave
Hello Laura,
Thank you very much for your kind review. We are delighted to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
Products arrived earlier than expected…
Products arrived earlier than expected and are good value for money.
8 February 2026
Reply from Healthwave
Hello Maura,
Thank you very much for your lovely feedback. We are thrilled to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
The ease of ordering on line and the…
The ease of ordering on line and the speed of delivery.
8 February 2026
Reply from Healthwave
Hello Gabrielle,
Thank you very much for your kind feedback. We are delighted to hear you enjoyed our services.
We hope you have a lovely week.
Warm regards,
Caitlín
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.