Krish was very helpful when I ordered a light fixture from him. He was true to everything we discussed. The product was received in a timely manner and works as advertised. I heartily recommend H... See more
Company replied
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Customer service at HealthySprout goes above and beyond. I got a call the same day to make sure that I understood the status of the product combination I ordered. With the extra information, I asked... See more
This is the best Hydroponics online store, Very clear website and clean navigation and detailed product details with desirable brands, The store's support team(Alex) was pretty awesome and helped my d... See more
A great customer service rep is the backbone of any company. That being said, Alex is a phenomenal representative of his company. I really am pleased with how knowledgeable and cooperative he has been... See more
Company replied
Company details
Written by the company
HealthySprout, a rapidly growing retailer of indoor and outdoor GROW products, prioritizes delivering excellent customer service through timely deliveries and cost-effective pricing for both Home and Commercial needs.
Contact info
2093 Philadelphia Pike #8558, 19703, Claymont, United States
- (844) 5599-888
- info@healthy-sprout.com
- healthy-sprout.com
Krish was very helpful when I ordered a…
Krish was very helpful when I ordered a light fixture from him. He was true to everything we discussed. The product was received in a timely manner and works as advertised.
I heartily recommend Healthy Sprout and the help from Krish.
18 October 2023
Unprompted review
Reply from HealthySprout
Hi Milton,
Thank you so much for your positive feedback. We're delighted we could assist you in every way and it's great to see you're pleased with our store :)
A rare online retail experience
First time customer and they made me feel welcomed! Got some freebies which I actually needed which was a nice surprise. Glad I found Healthy Sprout when I did!
6 July 2023
Unprompted review
Reply from HealthySprout
Hello Jessica, we are thrilled to hear your feedback. We are glad that we were able to pleasantly surprise you. :)
It was a delightful experience using…
It was a delightful experience using Healthysprout. They promptly addressed all our inquiries and ensured a seamless process until the order was successfully delivered.
13 March 2023
Unprompted review
Reply from HealthySprout
Thank you for your kind words! We greatly appreciate your positive review and look forward to your continued satisfaction, We are here to help!
Great customer service
Customer service at HealthySprout goes above and beyond. I got a call the same day to make sure that I understood the status of the product combination I ordered. With the extra information, I asked them to modify the order so I could get the ac sooner (COVID is really doing a number on supply chains). They graciously modified the order and I got it sooner than I expected. I've only got 1 of the 2 air handlers installed right now, but it works great!
7 August 2021
Due to issues beyond anyone's control I…
Due to issues beyond anyone's control I received my order before expected. Very appreciated. Shipping company deserves a compliment also, pallet arrived with no damage. Last 3 orders FROM OTHER COMPANIES we're damaged and missing parts. Keep up the good service HS!
20 July 2021
Reply from HealthySprout
Thank you! Much appreciated 🙏🏻
Salesmen came up w more excuses then I…
Salesmen came up w more excuses then I ever heard. Canceled order. Dishonest sales rep.
17 July 2021
Reply from HealthySprout
Dear Maria, we try our best to satisfy all our customers despite having difficulties with freight companies and inventory during this difficult time (COVID-19).
Now I think you should question yourself on who is dishonest here:
Your order was already shipped and while it was in transit you decided to cancel your order, we had to pay $250 to bring it back to our warehouse and we didn’t charge you anything, furthermore you got a full refund within hours.
Thank you for your dishonest review, we really appreciate it.
Reply from HealthySprout
Thank you for review Hector!
Tried ordering a mr cool unit in late…
Tried ordering a mr cool unit in late May got back ordered then back ordered again to maybe late July. Apparently you all don't have your stuff together. I canceled an almost $3000.00 order. You may not want to sell what you don't have in stock ready to be shipped it's a bad look. The only positive part was getting my money back fast. Wouldn't waste my time with your company again. Thanks for nothing
3 July 2021
Reply from HealthySprout
Hey David, I don’t think we deserved a 1-star review after giving you the most responsive customer service and provided you with the most accurate information we had on hands. Anyway, I’m sorry you’re disappointed but we don’t have any control on the freight companies and when exactly they will be able to deliver us all the machines due to the Covid-19 situation. It’s too bad that you canceled your order because we got them back in stock just last week and they were sold out just today. If you would have kept your order on backorder you would have already gotten it. Have a good one.
Great customer service
Great customer service! Very pleased to use this company for my AC needs. I will definitely order from them again!
3 June 2021
Unprompted review
Reply from HealthySprout
We are very pleased with your feedback, thank you 😊
I'm very impressed with this store
I'm very impressed with this store! I had questions about the product so I called customer service and they were very professional! Very helpful and friendly! I HIGHLY recommend this store for your purchase!
20 May 2021
Unprompted review
Reply from HealthySprout
Thank you for your review, it means a lot to us!
Best place to do business with good…
Best place to do business with good customer service and more.
6 May 2021
Unprompted review
Reply from HealthySprout
Thank you! We appreciate your business!
Great products and quick shipping
Great products and quick shipping! Thank you
6 May 2021
Unprompted review
Reply from HealthySprout
Thank you!
A great customer service rep is the…
A great customer service rep is the backbone of any company. That being said, Alex is a phenomenal representative of his company. I really am pleased with how knowledgeable and cooperative he has been through our phone calls together. Fantastic service. 5 stars all the way.
2 April 2021
Unprompted review
Reply from HealthySprout
Thank you Steve, it was a pleasure to help you and do business with you too!
Reply from HealthySprout
Thank you for taking the time to share your experience!
Great company and customer service!…
My experience with HealthySprout has been excellent. There was a little problem with the supplier and getting my item on time. So HealthySprout stuck with commitment and expedited the item for me at there loss. They take care of their customers.
9 March 2021
Unprompted review
Reply from HealthySprout
Thank you Kevin, and sorry again for everything!
Would buy again from Healthy Sprout
Healthy Sprout Representative was extremely helpful with my decision to make my Dr Cool purchase. Shipping was quick and everything arrived in excellent condition.
8 March 2021
Reply from HealthySprout
Thank you Lou, we're very glad to hear about your experience!
Reliable and Quick Service
Healthy Sprout has a reliable customer service team that effectively helped me pick out the best grow lights for my hydroponic system.
5 February 2021
Unprompted review
Pleasant Online Shopping Experience
In a nutshell: Excellent customer service and support. Top quality products and fast delivery. A great Online shopping experience. Thank you to the team of Healthy Sprout.
5 February 2021
Unprompted review
Smooth Experience
Was very pleased with this shop! Theyre Products and deals are the best in the industry!
5 February 2021
Unprompted review
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