Healthysupplies Reviews 

38,183
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide, fantastic selection of healthy items, stating that everything is always of wonderful quality and delivered promptly to their doors. Many people really appreciate the easy-to-use website, eco-friendly packaging, and incredibly helpful customer support team available. Some reviewers were not happy with product quality, mentioning that specific food items such as dried fruit or nuts were occasionally hard, dry, or stale. Some people were very dissatisfied with slow dispatch times, occasional courier delivery issues, or receiving products that were extremely close to their expiration dates.

What people talk about most

Product

Customers had positive experiences with product, noting a wonderful selection of quality goods that are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive fast and in... See more

Quality

People report positive experiences with quality, highlighting that items are consistently good, well-priced,... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. While... See more

Service

Customers consistently note positive experiences with service, highlighting prompt order fulfilment, reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a good place to buy stuff and reasonable but sometimes if I was not satisfied with a product and have mentioned that nothing gets done. It's take it or leave it unlike other companies who refund... See more

Company replied

Rated 5 out of 5 stars

I’ma “frequent flyer” with Healthy Supplies, and I wouldn’t go anywhere else! Despite us living on a far-flung island, our deliveries always arrive speedily and in perfect condition. All the product... See more

Rated 5 out of 5 stars

Just wanted to say how great Healthy Supplies have been. I love their products, which always arrive fresh and in the best condition. Recently my order was lost by Evri and was immediately re-supplied... See more

Rated 5 out of 5 stars

Healthy Supplies is my go to store for nuts, seeds, pasta, vanilla, pasta sauce, Clear Spring products, recyclable bin bags and much more. Huge range of products, eco friendly recyclable packaging (we... See more


Company details

  1. #52 of 85 best companies in Health food shop
  2. #45 of 75 best companies in Online Food Ordering Service
  3. #10 of 23 best companies in Supermarket

Written by the company

Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products. All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door! Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.

Written by the company

Our Eco-Friendly Mission!
It is our mission to operate in the most eco-friendly way possible. As an online retailer, we have a responsibility to reduce our carbon footprint and practise environmentally friendly processes. We only have one planet, there is no planet B. So we want to ensure that we leave as little behind as possible. We also want to help our customers do the same! We are keen to enrich the market with a plethora of eco-friendly products and alternatives to make your eco-friendly journey as easy as possible! For more information on how we operate please visit Healthy Supplies: https://www.healthysupplies.co.uk/eco-friendly-healthy-supplies.html

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

38k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(38,183)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

We love the quality of your products

We love the quality of the nuts, dried fruit and sundries that you can supply. We often order Biona rye bread too as this can be difficult to get elsewhere. Delivery is always secure and fairly swift and our goods arrived well packaged

10 September 2025
Rated 1 out of 5 stars

your product was super

your product was super. problem was DHL delivered it to the wrong address and were subsequentially impossible to contact. And showed little interest in my plight.

3 September 2025
Healthysupplies logo

Reply from Healthysupplies

Hi David,

Thanks for your review.

I'm very sorry to hear DHL didn't deliver your parcel correctly. Please note if you contact us, we're able to sort out any issues with a courier quickly and efficiently!

Best regards,
Dom
Healthy Supplies

Rated 1 out of 5 stars

Not properly packaged

I like their products but the problem is that they don't package them properly, so they arrive damaged. I recently had a box with damaged packets of corn flour spilling all over the box. When I bought some tinned products in my most recent order I was hoping they would package them a bit better, but they didn't, and several of the tins were badly dented. When I sent them an email about the damage they replied by saying they would change the delivery company for future orders. This wouldn't make any difference as the problem is the lack of packaging material in the box.

6 September 2025
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Hi Linda,

Thanks for your review.

I'm sorry to hear about this. We package goods in orders in fully recyclable and recycled materials, wrapping breakable items individually and filling gaps with paper packing. I'm sorry your goods arrived damaged. We're constantly seeking new ways to protect goods in transit that doesn't involve using wasteful or non-recyclable plastics. It's an ongoing process and we're proud of the steps we've taken, but obviously we also need to get goods to customers safely, and we're sorry some of your items arrived damaged.

Kind regards,
Dom
Healthy Supplies

Rated 1 out of 5 stars

Not just from a different country!

First they sent me the wrong items, then they tell me it was a mistake… then they send me the same wrong items again!
Spanish paprika is NOT THE SAME PRODUCT AS HUNGARIAN PAPRIKA!!!
….Furthermore, Hungarian paprika is fundamentally a different (and vastly superior) product, it is not just the same product from a different country as you are trying to suggest below, it is made differently from a different plant!

11 September 2025
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Hello,

Thanks for your review.

We're genuinely sorry about this - please accept our sincere apologies. It was the correct product, but our supplier had changed the country of origin. We have since been in touch with you to sort this out. Sorry again for the inconvenience.

Best regards,
Dom
Healthy Supplies

-----------------------------

Updated response

Many thanks for taking the time to update your review. Indeed, you are right. Hungary is a different country to Spain, which is why when our supplier changed the country and didn't notify us, you inadvertently received Spanish, instead of Hungarian as my colleague explained previously. I can see that we are collecting the 5 incorrect packets, and will of course be happy to refund you.

Kind regards,
Tina
Healthy Supplies

-------------------------------------------------

Thank you for your further reply. I'm so sorry if this wasn't clear in our previous replies. We completely agree that you were sent the wrong product. What we are saying is that we were ordering the correct product from our suppliers (Hungarian), and they were sending the incorrect one to us (Spanish). This was not flagged until you let us know, and we immediately corrected the listing and found that the Hungarian product was now unavailable from the supplier.

I hope that this explains it more clearly for you. If you have any queries and you need further clarification, please feel free to contact us. We are always happy to help.

Kind regards,
Tina
Healthy Supplies

Rated 5 out of 5 stars

OUTSTANDING!

I've only bought organic chocolate from Healthy Supplies so far, but I know I'm going to be one of their best customers because everything on their website looks delicious. My favourite chocolate flavour is Sea Salt and Caramel and, when I recently ran out and was about to go into hospital, an email to customer services got a supply to me in double quick time. On this basis, I can't speak too highly of Healthy Supplies' products, as well as their great service

30 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this shop

I went on to Healthy Supplies today and while searching the website I realized that they sell Israeli products. How anyone can continue to sell, and buy, these products and still call themselves "human" is beyond me.
I cancelled my order and found a better shop.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, recommend 100%

Amazing, shop, I’m just gutted I didn’t discover it before now. A fabulous selection of organic products at very competitive prices. I love the fact it gives the BB dates online so you can buy with confidence. Bought seeds and flour which made the most delicious loaf of bread. Excited to make my next order.
Super fast delivery.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excelleny company to use.

I have used Healthy Supplies many times and have always been impressed with service, products and delivery.
On the rare occasion I have had an issue, the matter has been dealt with quickly and efficiently.
The products are always good quality, and friends whom I referred, have gone back to them again.

18 August 2025
Unprompted review

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