The Hearing Care Centre Ltd Reviews 

41
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I needed my ears cleaned. At first, this was complicated by an ear infection. However, I received two free follow-up sessions to finish the job, and now I'm fine. I felt well cared for throughout.... See more

Company replied

Rated 5 out of 5 stars

Professional and efficient throughout. Charlie was understanding and helpful, no question too small. I have had a seamless journey getting used to aids thanks to his wise advice, what to expect and ho... See more

Company replied

Rated 3 out of 5 stars

My wife’s hearing test was conducted in Bungay without a sound booth. This is not made clear when you book the appointment. You can hear constant road noise, the receptionist chatting and even the a... See more

Rated 5 out of 5 stars

This centre in Norwich is at lovely Keswick Hall. I received a warm welcome in reception and quick and painless treatment from Arianne. The audiologist Callum was professional and informative. He li... See more

Company replied

Company details

  1. Hearing Aid Shop

Written by the company

The Hearing Care Centre is a multi award winning family run hearing care company looking after the hearing impaired throughout East Anglia. Born in 1998 The Hearing Care Centre is now a well established independent practice and in fact the only multi centre truly independent hearing aid dispensing company operating across both Norfolk and Suffolk. We have no specific commitment to any one manufacturer of hearing instruments. Being truly independent enables us to give totally unbiased advice on all hearing concerns leading to the prescription of the most appropriate type of product to suit an individual's needs. "Our goal is to achieve 100% customer satisfaction through taking a personal approach and providing the very highest quality hearing care"


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.7

All reviews

(41)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful Experience as Usual

From the time you walk into the shop/centre in Ipswich the friendliness and care starts with the receptionist. Today Jan made me and others very welcome. You become part of everyone's visit
I then had Ian Rushton booked by appointment and as usual, he too makes you feel at ease. He keeps you informed about every step he takes to make your visit comfortable. A man with a good sense of humour and a caring man who knows how to sort things out for you.
All staff appear to be good natured and helpful.
Thank you Upper Brook Street Ipswich.

16 August 2019
Unprompted review

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