Hearing Healthcare Centre Reviews 46

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Hearing Healthcare is an excellent hearing aid provider. An independent company, they really know what they are talking about, are incredibly thorough in their testing and recommend the best hearing a... See more

Rated 5 out of 5 stars

Once we had our ears syringed at the GP surgery. Now, I use the Hearing Healthcare Centre which, conveniently, is only two or three hundred yards from my house. From two visits, three years apart, wai... See more

Company replied

Rated 5 out of 5 stars

I went to see Chris as I had been experiencing troubling buzzing in my right ear. I had already seen other medical providers who unfortunately didn’t seem very interested, which left me feeling even m... See more

Rated 5 out of 5 stars

Daniel is amazing! I have tinnitus which comes and goes and can be so frightening. Daniel is so calm and reassuring, he talks through everything so you understand it, is empathetic and offers good adv... See more

Company replied

Company details

  1. Hearing Aid Shop
  2. Audiologist
  3. Health consultant
  4. Hearing aid repair service

Written by the company

Hearing Healthcare Centre is an independent audiology practice based in Cambridge and Saffron Walden. We are well known for our exceptionally high standards of service and support and receive many word-of-mouth recommendations. We perform hearing tests, sell and repair hearing aids and offer a number of other audiology services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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Rated 5 out of 5 stars

Excellent hearing aid provider

Hearing Healthcare is an excellent hearing aid provider. An independent company, they really know what they are talking about, are incredibly thorough in their testing and recommend the best hearing aids for you as an individual. I moved to HHC from a high st provider and it has made all the difference. I feel I’m getting the best possible care to maximise my hearing to suit my lifestyle. I’ve seen all the audiologists and they are all good, but I’ve mostly seen Daniel, who always has something interesting to say about new research/technology and the relationship between hearing and cognition. This makes me feel confident I’m getting expert advice from people really interested in hearing loss. Two other pluses - HHC have been brilliant at bailing me out at short notice, whether it’s a wax problem or a malfunctioning aid and they are also supremely professional and courteous in an old fashioned way.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent audiology unit

The HHC is a very professional and friendly operation, well equipped and with a very good team of audiologists. Thoroughly recommended.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Finally felt listened to…

I went to see Chris as I had been experiencing troubling buzzing in my right ear. I had already seen other medical providers who unfortunately didn’t seem very interested, which left me feeling even more anxious. From the moment I arrived, Chris took the time to really listen to my concerns and was extremely patient in explaining what might be happening. He could clearly see how worried I was, and his calm, professional manner instantly put me at ease. He shared a wealth of knowledge and, for the first time, I left feeling reassured and more in control. Thank you so much, Chris, for your time and expertise.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

A very professional consultation

A very professional consultation , the test was extensive with all of the results shared with me. There was no pressure to buy a hearing aid . Excellent service which l would recommend and will use again.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

A hearing tests process

What was going to be covered at this annual check-up was clearly explained as was each actual test. All conclusions were fully described and discussed in a two-way conversation.

21 August 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your kind review. We are pleased you felt that everything was clearly explained and the check-up was performed well. We look forward to welcoming you in for your next appointment

Rated 5 out of 5 stars

Efficient and Helpful

All my issues were dealt with kindly and efficiently. I was given plenty of time and I am very happy with the results.

21 August 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your feedback. We are glad you felt well looked after and are happy with the outcome.

Rated 5 out of 5 stars

Careful and professional checkup

Careful and professional checkup.
Relaxed but thorough testing. Good explanation of the process and results.

15 August 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for sharing your experience. We are delighted you found the check-up thorough, professional, and clearly explained

Rated 5 out of 5 stars

Trust the advice

Trust the advice. Very courteous and knowledgeable

11 July 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your review. We are pleased you found the advice trustworthy and the service courteous and knowledgeable

Rated 5 out of 5 stars

Once we had our ears syringed at the GP…

Once we had our ears syringed at the GP surgery. Now, I use the Hearing Healthcare Centre which, conveniently, is only two or three hundred yards from my house. From two visits, three years apart, waiting time is non-existent - I was given appointments on the same day; treatment is by an experiened audiologist; vaccuum cleaning has replaced syringing; and the findings and treatment were explained at every stage. There is, of course, a charge but it feels like value for money..

5 June 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your thoughtful review. We're so pleased you found our ear wax removal service convenient, thorough, and clearly explained. Offering same-day appointments when possible is all part of making hearing care accessible and effective. It’s great to hear the experience felt worthwhile! Thanks again.

Rated 5 out of 5 stars

Rachel was very professional

Rachel was very professional, explained procedures clearly and extremely pleasant. Best audiologist I have visited. Have already recommended to a friend.

13 May 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your lovely feedback! We're so pleased to hear Rachel made such a strong impression with her clear explanations and warm, professional approach. Personal recommendations mean a lot—thank you for passing our name on.

Rated 5 out of 5 stars

Friendly personal service tailored to…

Friendly personal service tailored to your own individual needs.also they give you as much time as you need and patiently answer all your questions.

16 May 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your kind words! We’re glad you felt truly listened to and supported. Offering personalised care and taking the time to answer every question is at the heart of what we do.

Rated 5 out of 5 stars

This was an unannounced drop in after…

This was an unannounced drop in after experiencing a problem with my hearing aids the previous night. I was seen immediately by Andy who fixed the problem quickly. I was able to make my meet-up with a friend on time.

25 April 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for sharing your experience! We're so glad Andy was able to resolve the issue on the spot; being able to offer quick, same-day support is something we take great pride in. We're happy you made it to your meet-up on time!

Rated 5 out of 5 stars

Daniel was very Helpful

Daniel was thorough, thoughtful, attentive and helpful as always as he reviewed my hearing aids and updated its settings.
I couldn’t be happier with his service.

24 March 2025
Unprompted review
Hearing Healthcare Centre logo

Reply from Hearing Healthcare Centre

Thank you for your kind words! We're so pleased Daniel’s careful and attentive approach made such a positive difference during your review. It's great to hear you're happy with our service

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