Hear Now Australia Reviews 

241
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience with Hear Now at St Peter’s was a pleasant one. Sangeeta looked after me extremely well with her very friendly knowledgeable demeanour. I would recommend anyone to use this wonderful fac... See more

Rated 3 out of 5 stars

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on smal... See more

Rated 5 out of 5 stars

I was recommended to see Vivian Wong at the Dandenong clinic about my hearing loss. What a truly amazing and patient doctor. Not only did she make me feel comfortable about needing a hearing aid but... See more

Rated 5 out of 5 stars

The Best Experience The audiologist was so patient with my, elderly mother, she was very clear with her instructions on how to use the new hearing aids and accessories. Hear Now followed up with u... See more

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Company details

Written by the company

Hear Now is an independently owned and operated hearing service provider. We specialise in providing treatment on a no out-of-pocket treatment basis for individuals with noise-induced hearing loss and tinnitus. Since commencing operations in 1995, the team at Hear Now has made life better for thousands of hard working individuals with an industrial deafness injury sustained from working in a noisy job.


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4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.7

All reviews

(241)

1 review in the last 12 months

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Rated 3 out of 5 stars

Very disappointing

Very disappointing, I find them irritating in hot weather, the slightest amount of sweat or any moisture affects performance such as a clicking/rattling, for this reason I often remove them on small handyman jobs I do.
Have hissing like sound in the right aid after it was replaced, I have since been advised to keep them in Rice, this seems to work as they claim it is a moisture issue.
The volume goes out of sink meaning left or right will randomly change, it’s frustrating adjusting again via the app,
However, I do like the thrive app

15 August 2022
Rated 5 out of 5 stars

Satisfied

Hear Now, has over the time I have been with them, been professional both whilst fitting my aids and maintaining them.

15 August 2022
Rated 5 out of 5 stars

Hearing Aids

I recieved a set of hearing aids form Hear now and thier service was very good and followed up on how they are working

15 August 2022
Rated 1 out of 5 stars

Was good to start with

Was good to start with, but absolutely no follow-up calls that were promised, phone numbers keep changing, hence why such a low rating, would seem they're only out for a large portion of the pay out.

13 August 2022
Hear Now Australia logo

Reply from Hear Now Australia

Thank you for leaving a review, we are sorry to hear about your experience. We're committed to making things right. We shall contact you today to gather more information about your concern. Regards Hear Now

Rated 1 out of 5 stars

Have been very disappointed with the…

Have been very disappointed with the hearing aids I was fitted with. My other hearing aids which I have been prescribed are 'across' which means my hearing in one ear is so compromised that it is useless so the aid in that ear picks up sound on that side and transmits it across to the other hearing aid.
This company in their wisdom decided I had sufficient hearing in my bad ear and chose to give me an aid with high volume in that ear. To their credit they tried several times to get it to work but it was useless. I have resorted to using my Government supplied across aids and have not heard from this company for 2 years until asked for my reference. Not happy!!!!!

13 August 2022
Hear Now Australia logo

Reply from Hear Now Australia

We're sorry to hear that you've had an unpleasant experience. We would like to discuss your concern, we'll get in touch as soon as possible. Regards Angela

Rated 2 out of 5 stars

I have had several issues with Hear Now…

I have had several issues with Hear Now and are not happy with my hearing aids , I don't believe these have been set up correctly.

13 August 2022
Hear Now Australia logo

Reply from Hear Now Australia

Dear Edward, Thank you for your feedback! I'm sorry to hear that you're a little disappointed with the product. I will forward your review to the appropriate team so that we can assist you as soon as possible. Regards Hear Now

Rated 4 out of 5 stars

Work well

I find them easy to use and makes my life better when out with friends by being able to join in the conversation properly.

12 August 2022

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