Hearology Reviews 

836
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I went to the London Bridge branch. Very good efficient and friendly welcome by the receptionist followed by an extremely good treatment from Kenny. He explained very clearly what was involved befor... See more

Rated 5 out of 5 stars

My colleague and I were discussing hearing issues. Him because he’s got damaged ears at 42. Me because I’m losing hearing in my right ear after loud music damage. Hearology helped immensely over the p... See more

Rated 5 out of 5 stars

If I could give more stars - I would. The most amazing doctors and receptionists and really good professional service. I tried Specsavers audiologists too initially as it was closer to where I live,... See more

Rated 5 out of 5 stars

It was my first time to Hearology (London Bridge) today and I wish I’d gone to them months ago! I went for an ear cleaning, hearing test and ear impressions which took an hour altogether. I have... See more

Company details

  1. Audiologist

About Hearology

Written by the company

The Country’s Leading Hearing And Ear Care Specialist Welcomes You To Its Hearology Trustpilot Page!

Hearology Has Also Collected Almost 4000 Google Reviews Across All Four Of Our clinics: London Bridge, London Liverpool Street and Forest Row (East Sussex) And Has An Average Star Rating Of 4.9!

Our Services Are Externally Validated By The Care Quality Commission (CQC) To Assure Rigorous Safety, Hygiene And Clinical Quality Standards. Hearology Is One Of Only A Handful Of Audiologists In The Country To Have Achieved This Distinction. 

Our Services Include Hearing Tests, Hearing Aids, Microsuction Ear Wax Removal, Tinnitus Management, Balance Services And Custom-Fit Earware. 

As Of September 2023 Hearology Also Has Trustpilot Pages For Our Each Clinic: London Bridge, London Liverpool Street and Forest Row (East Sussex)

Book an appointment with us!


Contact info

4.9

Excellent

TrustScore 5 out of 5

836 reviews

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4.9

All reviews

(836)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly & highly professional people

I was given a warm and friendly greeting for my first micro suction procedure. Any apprehension or concerns I had very quickly evaporated when I realised just how comfortable, straightforward and effective the process is. Having had ear syringing in the last, I would definitely recommend Hearology for a very professional and safe alternative. I had no hesitation in taking up the offer for a free hearing test, too, which seems far more comprehensive than that offered by competitors. Working in the City, the location was extremely convenient, too. Well done to the Team at Hearology!

4 June 2025
Rated 4 out of 5 stars

Good

Eva, my technician was great; knowledgeable and kind.
My only complaint is that there wasn’t time in Hearology schedule to give me a hearing test in the two weeks following my appointment.

30 May 2025
Rated 5 out of 5 stars

I highly recommend Hearology

I highly recommend Hearology. Amazing experience with Vincent senior audiologist that is SO GOOD with little ones! I will definitely go back should I need to! ♥️♥️

6 June 2025
Rated 5 out of 5 stars

I was able to get an urgent appointment…

I was able to get an urgent appointment for microsuction at short notice. The email confirmation was clear about the procedure I was booked in for, and the cost. The premises were clean and bright, and the staff really friendly. I felt very at ease and the procedure was painless. I will have no hesitation going back to Hearology. Thankyou.

3 June 2025
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Reply from Hearology

Thank you for this lovely review! We’re so glad we were able to help you at short notice. We really appreciate you taking the time to share your experience. Thank you! 😊

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