Heatcare South Boiler Service Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, friendly, and thorough when handling annual boiler maintenance and repairs. People also appreciate the reliable scheduling, noting that technicians always arrive on time and complete work thoroughly. Some reviewers were happy with the quick and efficient solutions provided, emphasizing how fast unexpected issues get resolved. Consumers also note that the overall service is consistently excellent, making it easy to arrange appointments even at short notice. Many individuals highlight the trustworthy attitude, stating they will continue using these services for future needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional... See more

Staff

Users describe positive interactions with staff, frequently highlighting prompt and professional service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more

Rated 5 out of 5 stars

Paul had serviced my boiler and fixed some issues at my last house and so when I needed my new boiler serviced at my new house, I had no hesitation asking Paul. He fixed a couple of issues with some r... See more

Rated 5 out of 5 stars

We've had our annual boiler service from Paul. The texts to estimate arrival time are very helpful. Paul is friendly, and did a thorough job.


Company details

  1. Central Heating Service
  2. Gas installation service

Written by the company

Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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No recent history of asking for reviews

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4.9

All reviews

(252)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Consistently excellent

Hollie was very helpful at organising the boiler service. Paul was very prompt and professional and did a great job checking the boiler. We've been using HeatCare South for several years and will certaintly continue. Thank you as always for a brilliant service!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Heatcare South Boiler Service satisfied customer

Heatcare South have been servicing my boiler for many years and I wouldn't hesitate to recommend them. Paul has always gone above and beyond, sorting out issues over the years, including recommending an excellent, budget friendly replacement boiler when my old one finally died. I shall continue to book Heatcare South Boiler Service each and every year.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Twickenham housewife

I have been using Paul for a number of years and he is always polite, informative and very clean and tidy. His price is also very reasonable and doesn't try to add on unnecessary parts or service.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Timely and faultless

It has been 3 years that we have the annual boiler maintenance. They have a timely manner, never delayed, always informs 1 hour before they come, do the necessary work and leave. Didn't leave any heating problems although recent tough winters.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased and I will definitely use them again.

Paul turned up exactly when expected and identified the problem with my boiler immediately. He explained the cause of the problem which, it turns out would also explain a related problem that I'd had earlier in the year. He quickly got the boiler up and running again, but explained that the the problem was likely to return, given the age of the boiler. I had been leaning towards replacing the boiler anyway, as it is quite old and he was able to give a me quote for a new one there and then. After shopping around it was clear that his quote was quite competitive. In addition he seemed like a very honest, straightforward sort of person, who was transparent about what he was doing and happy to explain things. So I will most probably ask him to come back and fit a new boiler for me as well.

23 June 2025
Unprompted review

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