Heatcare South Boiler Service Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely professional, friendly, and thorough when handling annual boiler maintenance and repairs. People also appreciate the reliable scheduling, noting that technicians always arrive on time and complete work thoroughly. Some reviewers were happy with the quick and efficient solutions provided, emphasizing how fast unexpected issues get resolved. Consumers also note that the overall service is consistently excellent, making it easy to arrange appointments even at short notice. Many individuals highlight the trustworthy attitude, stating they will continue using these services for future needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional... See more

Staff

Users describe positive interactions with staff, frequently highlighting prompt and professional service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more

Rated 5 out of 5 stars

Paul had serviced my boiler and fixed some issues at my last house and so when I needed my new boiler serviced at my new house, I had no hesitation asking Paul. He fixed a couple of issues with some r... See more

Rated 5 out of 5 stars

We've had our annual boiler service from Paul. The texts to estimate arrival time are very helpful. Paul is friendly, and did a thorough job.


Company details

  1. Central Heating Service
  2. Gas installation service

Written by the company

Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Attended promptly, at fair and reasonable cost

Very prompt and straightforward communications and admin; good and clear info and instructions; clear and upfront pricing. I had a sudden problem with a tenant boiler and Heatcare were able to attend next day at a fair and reasonable cost.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Heatcare South excellent service

Heatcare South are always very professional and easy to deal with, from making an appointment through to the follow up after the job is done. Paul always turns up when planned, does a great job and keeps us informed throughout. Really happy with the service.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

We have used Paul for a number of years…

We have used Paul for a number of years now. He has repaired and serviced our old boiler on many ovations. Impressed that he carried spares in the van and did not have to go away to even buy them. Fitted a new er wthis year and now central heating and power shower working very well

17 July 2022
Unprompted review
Rated 5 out of 5 stars

Great boiler service

Paul from Heatcare South Ltd has been servicing our boiler for the past 5 years and we've never had any problems with it. He's friendly, efficient and clearly knows what he's doing. Not only that, he leaves the place clean and tidy when he's finished the job. Would happily recommend him.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Job well done

The whole operation was punctual and efficient. Paul knows his boilers and I'd have no problem recommending him and Heatcare South.

18 April 2022
Unprompted review
Rated 5 out of 5 stars

Clearly expert, incredibly professional

Our boiler was showing a fault first thing in the morning. With elderly mother in law and a young child was a big concern. Rang Paul's emergency line and he got straight back. Paul was able to diagnose on the phone and a simple reset got us up and running. Definitely on my to keep list of numbers now. Many would have taken longer to answer, come round and charged a call out fee anyway. Paul is the consummate professional and just talking to him you get a sense of his expertise. Thanks

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Good service

Easy to book, quick response and advice given to try and resolve problem ourselves to avoid paying for call out. When visit needed, booked in quickly for next morning with good advice.

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, Arrived on time and texted prior to arrival. Service done and paperwork issued by email.
Price charged as advised at time of booking....
Would recommend.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Good clear advice was given

Good clear advice was given. Paul thoroughly checked out our system and then gave us a clear understanding of the problems and options. We were very satisfied with the service we received and will opt to use Heatcare South again in the future.

8 November 2021
Unprompted review
Rated 5 out of 5 stars

Reliable and excellent

Paul has looked after my central heating for years. Completely dependable, allows me to stay at work and gives me half an hours notice to get home. Knows his stuff. You’d be mad not to employ him.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Paul has been servicing the boiler in my rented property for four years now and I could not be happier with the service he provides. He is precise, reliable and he know what he is doing, bonus points for carrying spare parts.

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Better than any so called service contract …

Years ago we had a 'service contract' with a well known provider. When it came to it, it meant nothing and it took ages to get the boiler sorted. Since then we have used Heatcare South whenever we have had a problem ... we get a fantastically responsive service from Paul who understands our heating system and boiler and goes out of his way to help... and without having to pay an annual contract before anything is done.

17 October 2021
Unprompted review
Rated 5 out of 5 stars

Paul was great

Paul was great, kept me up to date with his arrival time. He was prompt and efficient.

He was able to service my pretty ancient potterton boiler, very happy with the service I received!

Wouldn't hesitate to book Paul in again for our next service.

18 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Paul has been servicing our gas boiler for more years than I care to remember. He always does a thorough and professional job. I'm sure we would have problems if it wasn't for his care and attention.

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional

Paul has been servicing and maintaining my boiler(s) for 20 years and has never put a foot wrong. He's always been there promptly whenever I've needed him and I would have no hesitation in recommending him!

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Professional reliable service.

Glad I had an opportunity to meet the man who quite literally saved us from lockdown without a gas supply.Paul is professionism personified, honest and reliable and would not hesitate to recommend to all.

16 May 2021
Unprompted review

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