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A Heat Not Burn tobacco product is a new form of harm reduction where the tobacco is heated instead of burnt, like it is with traditional cigarettes.
Lovet Road, CM19 5AF, Harlow, United Kingdom
2.6
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I ordered from them twice, and both times were awful.
My second order has not arrived after two weeks. I am still waiting and they have not replied to my emails.
My first order was cancelled and refunded without any notice.
They also do not send confirmation or tracking emails. Very poor service.
Called them regarding heet getting stuck in multi 3, talked to Paul.
He was very friendly and got the problem sorted out.
I was sent a replacement piece with next day delivery with very secure packaging. I am impressed.
Customer service is really good.
This is a company which knows how to value their customer base.
Good job!!!!
I’ve ordered twice so far from this company, in both cases without any issues. My orders got dispatched relatively fast, and the delivery time was OK as well.
I am highly satisfied with this service.
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