Heato Ltd Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Gas engineer
  2. Drainage Service
  3. Gas installation service
  4. Central Heating Service
  5. Heating service
  6. Plumber

Written by the company

We are your trusted plumbing & heating experts with over 15 years of experience based in Crewe, Cheshire. Our services include emergency repairs, installations, and maintenance for both domestic and commercial properties. Our mission is to provide reliable, affordable, and top-quality plumbing services to our clients. We believe that everyone deserves access to clean and functioning plumbing and a lovely warm home. We are committed to making that a reality for our customers. From minor repairs to major installations, we have the expertise and knowledge to handle any plumbing job. We put our customers first. We work closely with our clients to understand their needs and ensure that they are satisfied with our work. Our goal is to build long-term relationships with our customers, based on trust, reliability, and excellent service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic job with all work completed in a timely manner

Dylan & Finley from HEATO did a lot of work for us on our new extension which included the installation of under floor heating, relocating our existing boiler, plumbing for our new kitchen, installation of a decorative radiator and the installation of our new downstairs shower, toilet & handbasin.

They did a fantastic job with all work completed in a timely manner, I would be happy to recommend HEATO to anyone I know.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend HEATO anytime

Would recommend HEATO anytime. Dylan has put a new boiler in for us and just recently a new toilet and hand basin in our newly built downstairs cloakroom. 5 stars from us

11 March 2025
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Patricia,

Always happy to help.

Kind Regards
Dylan

Rated 5 out of 5 stars

Great Service

Radiators stopped working in flat, and I had renters with a small child who needed the heating. I called Dylan and he came within half an hour to check out the issue. The next day he came again and completed the job. Could not recommend anyone else, he did a great job.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

HEATO to the Rescue!

Woke up to no heating or hot water in the house.
Cold winter conditions.
Contacted Heato and advised of the issues and couldn't have been more surprised with the efficient, personal service that I received.
Issue resolved, future advice given and experienced support.
Would recommend Dylan and Heato to anyone and everyone.
Five Stars!

11 January 2025
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Always happy to help!

Thank you
Dylan

Rated 5 out of 5 stars

Does a brilliant job.

Dylan has recently fitted me a new bathroom suite, and a replacement boiler. He is very helpful, listens to what you want and gives you great ideas and advice he does a brilliant job. I wouldn't use anyone else.

1 March 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Tara, hope you are well!

Dylan

Rated 5 out of 5 stars

Absolutely brilliant service!

Absolutely brilliant service!! This was our second visit from Heato and we are delighted once again with the products supplied and work that has taken place. Heato have completed a full refurbishment of our bathroom. Dylan was great at explaining the different options available to us and how we can make the most of the small space. The high standards set by Dylan have been met by all plumbers who have worked here subsequently. A friendly, trustworthy and efficient company who we will always choose for a future plumbing and heating needs. Thank you Heato.

1 October 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

You have been a pleasure to work for during your home refurbishment, i am glad you are happy with everything.

Thank you!

Rated 5 out of 5 stars

Reliable, trustworthy plumber

Needed a small but tricky plumbing job doing. Dylan came out promptly to quote, and then completed the job promptly with great communication throughout. Would recommend using Heato for plumbing/boiler issues.

16 August 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Jo, Happy to help!

Kind Regards,
Dylan.

Rated 5 out of 5 stars

Excellent company

I've been using Heato Ltd for several years now both for smaller jobs and also for some large ones, including a full refit of a bathroom and installation of boilers. Dylan is very professional and his workmanship is excellent. Really reliable and very easy to get on with. I cannot recommend Heato highly enough.

6 August 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Marianne, Happy to help!

Kind Regards, Dylan.

Rated 5 out of 5 stars

100% professional and trusted.

I have worked alongside Dylan for over 10 years, completing many bathroom refits together. Totally trustworthy with a positive professional attitude towards his work and many year’s experience.
Would highly recommend to carry out any plumbing and boiler work as is a fully qualified Gas Safe registered engineer.

Matt
Complete Tiling Services

15 August 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Matt!

Kind Regards, Dylan.

Rated 5 out of 5 stars

Wouldn't trust any others

We had Dylan from Heato come to replace our boiler, nothing was too much to ask, Dylan's attention to detail gave me confidence that this wouldn't be a rush job and would be finished to a high standard. We have since used Heato numerous times & will continue to use this company as it has such high standards and puts the customers needs first.

25 July 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Shaun, Happy to help!

Kind Regards, Dylan.

Rated 5 out of 5 stars

Five star service!

Dylan is super helpful, offers a really competitive rate and is very professional! His quality of work is amazing and would highly recommend him for any plumbing work! He provides honest opinions and recommendations. No job is too big or small. We would not choose anyone else!

14 August 2024
Unprompted review
Heato Ltd logo

Reply from Heato Ltd

Thank you for the kind words Jess, Happy to help!

Kind Regards, Dylan.

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