Heatsafe Heating Reviews 121

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dougie, the engineer arrived on time and was very careful setting up to carry out the service of my boiler. Very polite and explained what he had done to check it over.

Rated 5 out of 5 stars

Excellent boiler install experience. Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any... See more

Company replied

Rated 5 out of 5 stars

Graham the engineer came out same day to assess the existing boiler for repair. Once it became clear that it wasn't viable to repair, there was no callout fee, he gave me a brochure to look through of... See more

Rated 5 out of 5 stars

Phoned on Wednesday, visit on Friday to price work. Received estimates for work same day. Called on Monday and date arranged for installation of new boiler. On day of work, arrived on time, work car... See more

Company details

  1. Central Heating Service
  2. Boiler supplier

Written by the company

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

New boiler installation

After almost 1 year of do we or don't we and doing a bit of homework we decided to give
Heatsafe Heating a call for an estimate on a new boiler. From the minute i contacted them for an estimate and agreeing on a very competitive price the job was taken over by Dougie and Graham and the work could not have been smoother.
The morning of the fit they came exactly on time covered all my flooring with protective covering and kept me informed and agreed to any small requests i wanted. After commissioning the boiler they explained the controls to my-self and left our house very tidy, almost like they had never been here. Before they left they even had the guarantee registered with Worcester Bosch and returned to me. A big thank you Dougie and Graham and also Siobhan in the office who could not have been more helpful.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good service from the start

They were very good from the start, from coming to look at the job, through to answering queries, doing the installation & clearing everything when finished. The actual installation was fast & efficient. Very happy to recommend!

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient

Dougie came promptly and quickly resolved the problem we had with our central heating. He was friendly, professional and efficient as always.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Positive service feedback

As a portfolio landlord and letting agency owner I have been instructing Heatsafe to complete gas safety checks at our properties in the Falkirk area for the last few years. Their service standards and professional efficiency are always totally consistent, reliable and commendable. David @ Sinclair Services

28 May 2024
Unprompted review
Heatsafe Heating logo

Reply from Heatsafe Heating

Hi David,

Many thanks for your positive feedback and 5 star review. It has been a pleasure working with this past few years and we look forward to many years to come as both our businesses grow.

Thank you,
From all the team at Heatsafe

Rated 5 out of 5 stars

New Boiler

From my first phonecall to Heatsafe Heating to the fitting of our boiler Dougie and Graeme provided a professional service. They turned up when they said they would, worked continuously and tidied up before they left. Heatsafe Heating came highly recommended and they didn’t disappoint. I would certainly use them in the future. Many thanks guys.

5 May 2024
Unprompted review
Heatsafe Heating logo

Reply from Heatsafe Heating

Hi Lynne,

Thanks very much for our 5 star review. It really means a lot to us as we take pride in our work.

Look forward to servicing your boiler next year.

Kind Regards

From all the team at Heatsafe

Rated 5 out of 5 stars

Excellent

Friendly, honest, efficient and kept us up to date on what was happening. They also left the room spotless when they left. Would highly recommend thus company.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

10/10!!!!

Cannot recommend Heatsafe Heating any more! Graeme was amazing and installed our new Hive system and fixed a couple of heaters for us. Everything has been seamless from start to finish. Thank you so much - can’t wait to be warm this December!!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Review for Heatsafe Heating

Heatsafe Heating can be proud of Graeme and Harry who recently installed my new boiler. They carried out all the work in a highly professional and well organised way with minimum disruption,kept me informed of each stage of the process and did an excellent clearing up operation when work was completed. They were polite and considerate throughout the operation. The company offered a very competitive price for the work and communicated effectively throughout. I am more than happy to recommend Heatsafe to potential customers.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Heatsafe was recommended to me by a…

Heatsafe was recommended to me by a friend. Graeme came over and talked me through everything beforehand, boiler type suitable for my requirements, price etc. Received the paperwork and called to confirm a date for installation. They arrived to install the boiler at the arranged date and time. They covered my floor and cleared up after. I was very satisfied the the completed job and the courtesy of the installers. I would 100% recommended. Thanks again for a great job guys!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Interaction with Heatsafe was positive from start to finish. Boiler required replacement following accidental damage. Heatsafe engineer inspected the damage and provided quote and assessment for insurance purposes. Installation was carried out with high degree of professional care and in timely fashion. Top marks for the job.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Replacement unvented hot water cylinder, Bearsden, Glasgow

Our replacement unvented hot water cylinder job went smoothly, and the Heatsafe team was pleasant to have around, and impressively tidy!
Having Heatsafe working in our home was a comfortable and reassuring experience. We'll be sure to pass along Heatsafe's details to anyone we know who might be needing a similar type of input.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Lovely new boiler. Great service

I’ve just had my new boiler installed by Dougie and Graeme from Heatsafe Heating. I am absolutely delighted with the service given.
They arrived on time and quickly got to work which they do brilliantly together I may add.
Graeme found a small leak at my cooker and fixed it for me even though it wasn’t part of the job.
The work they both do is to a very high standard and tidied everything before they left.
They are two of the most pleasant and cheery workmen I have had any dealings with for a long time.
I would highly recommend Dougie Graeme and Heatsafe Thanks again guys

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Combi boiler

Dougie and the team were professional, on time and worked all day to instal my new boiler . At short notice and also disconnected an old gas fire . The job is to a high standard . I would definitely recommend Heatsafe Heating

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Heatsafe were very professional and…

Heatsafe were very professional and meticulous going about their work. Very informative and kept me updated all the way through the 3 day job. They were also extremely tidy and their workmanship was such a high standard that I’ll definitely be using them again in future as well as recommending them to others.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic job. Thanks…

Heatsafe replaced my water cylinder changing us over to an unvented cylinder running from the mains. Graeme and his team have been great. They were quick and efficient, communicating well and I can’t recommend them highly enough.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Dougie and the team went over and above to install a new boiler, radiators and thermostats throughout my property. And knocked it all out in 2 days. All work done to a high standard and very professional. I can highly recommend heatsafe

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Professional, Honest and Helpful

After receiving a favourable quote from Heatsafe to replace our faulty boiler an installation date was agreed however at short notice this was brought forward due to complete failure of existing system. Despite both engineers Dougie & Graeme being exceptionally busy they managed to fit us in two days early. From start to finish they were very professional, offered their advice, cleaned up after themselves and disposed of all rubbish.  A joy to work with who I would not hesitate to recommend to friends and family.

10 February 2023
Unprompted review

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