Heatsafe Heating Reviews 

127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, particularly for boiler installations, which are often described as superb and efficient. The staff are frequently highlighted for being highly competent, courteous, and friendly, ensuring a professional and helpful experience. Reviewers also appreciate the meticulous care taken to protect properties, leaving areas clean and tidy after work. Customers also value clear communication, with thorough explanations and prompt documentation. Many commend the administrative support for making scheduling easy and arranging installations quickly. A significant number of consumers express their intention to use the company again, reflecting long-term satisfaction and trust.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish I was impressed by the level of customer centricity this business gave me as well as their knowledge and professionalism throughout. A great team who I'd happily reccomend to fa... See more

Rated 5 out of 5 stars

Excellent boiler install experience. Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any... See more

Company replied

Rated 5 out of 5 stars

We were a bit apprehensive about the disruption the installation of a new boiler and six radiators could cause to a home. Our fears were unfounded as Heatsafe Heating did a first class job in two days... See more

Company replied

Rated 5 out of 5 stars

When our old boiler developed a fault I immediately phoned Heatsafe as we had used them before. Graham came out to assess the boiler and after a discussion we decided on a new boiler. He went over a... See more


Company details

  1. Central Heating Service
  2. Boiler supplier

Written by the company

Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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No recent history of asking for reviews

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4.9

All reviews

(127)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Graham and the boys did a fantastic job…

Graham and the boys did a fantastic job of supplying and fitting our new boiler. They were very professional and followed all Covid-19 guidance. All workers were very trustworthy and efficient and will definitely use them again in the future to service the boiler. We will also recommend them to family and friends, without hesitation!
👍👍👍👍👍

10 January 2022
Unprompted review
Rated 5 out of 5 stars

I can't speak highly enough of my…

I can't speak highly enough of my experience from start to finish the customer service was superb. And the instillation was carried out in a timely and professional manner. And they even managed to get a radiator that hadn't worked in my bathroom for years working again without having to remove the tiles. The guys are very polite and didn't leave any mess thank you very much.

7 January 2022
Unprompted review
Rated 5 out of 5 stars

Heatsafe boiler install

I had heatsafe out to quote for a new boiler, on arrival Graeme was very polite and by the way he spoke i knew he was very knowledgeable about his trade, he explained the install to me and offered to tidy up the pipework that had been left previously. The next day i received a quote from Graeme which was a very competitive price and i decided to go for it as i had a good feeling about the company, well i was right. Graeme Dougie and Mark turned up exactly when they said they would, they were polite abd followed all covid guidelines that were in place, they put protective sheets down around the work area and on my hall stairs so they protected my carpet. They carried out the installation in a timely manner and to the highest of standards!! They cleaned up after themselves and didn’t leave any mess. I also noticed that Graeme and Dougie were detailing all aspects of the job to Mark who was the apprentice, i thought this was a nice touch as they weren’t just sending the boy for tools etc they were genuinely teaching him!! All in all i was over the moon with the price and service and i will 100% be recommending them to friends and family!!
Cheers guys!!

5 January 2022
Unprompted review

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