Applied for the grant accepted straight away. Jimmy came and single handedly fit 10 radiators and a boiler in my 6 bedroom house in 2 days, great guy with a great work ethic couldn’t of asked for a be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Heatzen offers a variety of free services to help UK residents improve their home's energy efficiency and save money on bills..
Qualifying homeowners can receive a brand new Boiler, energy-efficient boiler installed at no upfront cost through the ECO4 scheme. This can significantly reduce heating bills and improve your home's comfort.
If you meet the requirements, you can have your old and inefficient boiler replaced for Free under ECO4 Scheme. Many people now qualify for a new boiler replacement under the Government Grant.
Apply now to see if you qualify for ECO4 or discuss other ways to save on your energy bills.
Unit 1 Admiral Business Park 73 Cawdor Street , M30 0ZW, Manchester , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Luke and ky were very customer focused and knowledgeable. Being a disabled person they made me feel at ease throughout the whole job. Thank you 😊

Reply from Heatzen
Jack and Tom fitted a new boiler yesterday and they did an excellent job. The house had an underfloor gas leak but they knew exactly how to fix it and got to work straight away. It wasn't an easy job but they worked till very late to ensure we had our heating on that night.
I would highly recommend them, they have so much experience and do a very clean job.

Reply from Heatzen
Jack and Tom were amazing from start to finish. They worked so hard to get my new boiler, were super friendly and couldn’t have done for a better job. Top job lads!

Reply from Heatzen
We had our gas boiler fitted over the last 2 days (13/14 02 2025)by Luke and ky, we would like to say that they have done a fantastic job with mimimum disruption and mess. Every thing was explained to us. They were very professional, tiding up and clearing away all the old appliances We would recommend Heatzen

Reply from Heatzen
Fantastic service.Luke so very helpful. Ky also very helpful. Polite , efficient work.
Would recommend to anyone.

Reply from Heatzen
Very good service from Luke installing boiler and central heating. Polite and tidy. Thank you

Reply from Heatzen
5* got in contact quickly and booked the job in with in a couple of weeks for a new boiler upgrade, very difficult work space and luke and kai done a fantastic job, respected our home and were polite good lads.***** Mr Copsey

Reply from Heatzen
Really excellent work from the team. They were polite, professional and I would highly recommend for any plumbing issues

Reply from Heatzen
Amazing service by Luke and his son.
Less than two days for a hard job.
Fantastic newest up to date equipment installed!
100% would recommend!!

Reply from Heatzen
Guys came to fit a new boiler they were polite courteous, respectful of my home , done a perfect job , only downfall they were Manchester United fans , thanks Ricky and Dane 😂😂😂

Reply from Heatzen
Luke done a brilliant job very happy with new boiler

Reply from Heatzen
What a great job in one day Luke change
Your old boiler and our house has not for 3 years never been so hot, everything work better than every before.
Great professional guys
Thanks

Reply from Heatzen
Thank you Raheem and Wali, great job - much appreciated

Reply from Heatzen
Luke and Kyran were fantastic and sorted out the problems we had. I would highly recommend using these chaps.

Reply from Heatzen
Heatzen have been brilliant! The only small issue we had was that the survey didn't account for some potential issues, and I had explained to Heatzen the issues they would face based on a quote we had 2 years ago for the same work. Had this all been taken into account, then the work would've been more streamlined and everybody involved would've had a better time.
Having said this, the issues were sorted very quickly and the extra work needed was accommodated without fuss, Luke and Kai from Elite Plumbing and Heating Solutions were amazing, patient and cracked on with the extra work involved. Couldn't have asked for better people on the job.
Despite the negative reviews for Heatzen I can say that they are certainly NOT a scam. If you don't qualify, they will let you know before any work starts!! It costs nothing to see.

Reply from Heatzen
absolutely top notch quality work.. we’re literally stunned by excellent service and friendliness and professionalism of the engineers. absolutely flawless couldn’t recommend them more. from jack and nathan

Reply from Heatzen
I recently had a Worcester boiler installed by these two lads, and I couldn’t be happier with the service. From start to finish, they were quick, professional, and highly efficient. Their workmanship was top-notch, with great attention to detail and a clear focus on delivering a high-quality result. They kept everything tidy and explained the process clearly, making sure I understood how everything worked before they left. If you’re looking for reliable and skilled professionals to handle your boiler installation, look no further. Highly recommended!

Reply from Heatzen
Good morning, Team. Words will fail me to express my sincere gratitude to your team regarding the new boiler installed in my house. Many thanks to everyone involved. You are very professional, supportive, and empathetic throughout the project. The installation was good. The guys were professional, the electrician did a great job, and the support team gave us the best advice. On behalf of my family, I express my sincere gratitude to you guys. God bless you 🙏.
Kind regards,
Kayode Dunmoye
Romford, UK

Reply from Heatzen

Reply from Heatzen
I recently had a new boiler installed, and the overall experience was outstanding from Ricky and Jack. They both managed the organization and maintained clear communication throughout the process.
The installation was carried out by Ricky and Jack. They both demonstrated professionalism, expertise, and was exceptionally helpful. Both worked diligently, addressed all my inquiries, and ensured that everything was completed to a high standard and everything was explained thoroughly.
All the work was performed excellently, executing the electrical work with precision and attention to detail.
In summary, the service was prompt and professional, and I am very satisfied with the outcome.

Reply from Heatzen
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.