HeavenTallow Reviews 

101
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the clean, natural, and tallow-based products, finding them to be of high quality and effective for skincare and sun protection. Many appreciate the deep hydration, smoother skin, and the absence of harsh chemicals. The user experience is generally positive, with products being easy to apply, non-greasy, and having pleasant textures or no strong odors. However, some customers also noted dissatisfaction with delivery and customer service. Several reviewers reported a discrepancy where products advertised as US-made were shipped from China, leading to concerns about product origin. This also contributed to longer than expected shipping times for some, despite initial expectations of quicker delivery.

What people talk about most

Product

Users describe positive interactions with the product, with many praising the effectiveness of the sunscreens... See more

Quality

People report positive experiences with quality, praising products like sunblock and moisturizers for their... See more

User experience

Customers consistently note positive experiences with user experience, praising how the product rubs in well,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers noting that shipping took a while,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got my order, rubbed it on my arms and neck before a LONG bike ride and I just LOVE this stuff. I had abandoned the regular stuff because it's so unhealthy, but the "gourmet" varieties will break... See more

Rated 5 out of 5 stars

The customer service was very good at communicating and listening to my wants and needs. I was on the auto shipment program but no longer needed any more supply. I emailed to cancel and within 2 email... See more

Rated 5 out of 5 stars

My 1st order was sunscreen and it was easy to order and was delivered quickly! I love the ingredients of sunscreen, that there wasn’t a beef tallow smell (loved the scent) and that it rubbed in smooth... See more

Rated 5 out of 5 stars

Love that the product is clean and made from tallow. I’m a huge fan of tallow, and use it in my face moisturizers and lotions (along with cooking) so I was super excited to find a tallow sunscreen. Th... See more


Company details

Written by the company

HeavenTallow exists to bring skincare back to basics. We believe what you put on your skin should be as clean as what you put in your body, so we make everything with 100% grass-fed beef tallow and a handful of real ingredients. No fillers, no fragrance, no chemicals you can't pronounce. Just honest products hundreds of thousands of people love, made in the USA, that work the way nature intended.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

101 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(101)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Untrustworthy support

Terrible customer service. Doesn’t reply. I asked to cancel my subscription and they didn’t do it and charged me again. And now I can’t get a hold of them and the link to cancel doesn’t work. They also incentivize these trustpilot reviews, offered a refund on the products and then conveniently don’t respond at all after.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered an abundance recieved my…

I ordered an abundance recieved my order quickly but upon trying it found out it was just too heavy for my skin type. Customer service was fast answering questions and stopping my subscription. I feel this would be a great product for the right person!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

My 1st order was sunscreen and it was…

My 1st order was sunscreen and it was easy to order and was delivered quickly! I love the ingredients of sunscreen, that there wasn’t a beef tallow smell (loved the scent) and that it rubbed in smoothly! I did have to reapply more often than 90 minutes in water. I would recommend every 45 but maybe that’s my skin type. A very happy customer and I’ll be ordering again! Thank you for making clean sunscreen that my family can use!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Product delivered said Made in China

Product delivered said Made in China. The name on the packaging was Eelhoe not Heaven Tallow. Its a scam. Customer Service said it was just a printing mistake and I could "trust" them that the product in the tube was authentic from their homestead in Florida. All lies.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the whole…

Very disappointed with the whole experience.
Purchased 2 boxes of "organic" beef Tallow sun cream. I didn't receive them for 2 or 3 weeks. By the time l received them, l was more disappointed. Why? Because l realized 1) they're coming from China. 2) the packages loked almost the same BUT it was NOT the same brand. It wasn't organic. And the ingredients were different. When l checked the brand name, it was high risk unauthorized product this company uses according to Google. I completed and asked for refund and cancel the subscription. The person called Hira explained that the product inside is their product (l don't believe it) but if l'm not comfortable using them, she would send me replacement. Since l was so excited about trying this product, l said l'd give them another chance and l'd accept the replacement. It took again for a long time and still no sign of any confirmation from her or package delivery so l contacted her and told her to forget about it. Now l don't want it as l had to buy different sun cream. So cancel everything.
Next day one box of cream arrived but this time l wasn't going to change my mind. I offer to return the product. She said l keep it but she will cancel the subscription and organize the refund with the financial team? I still hear nothing back from them and this has been going on nearly two months since l first received the fake cream from China. I think l'll have to try to find a number that deal with this company or go to my bank with all the evidence emails... l'm not happy at all

24 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAM-recieved products from a different country/manufacturer.

I bought this product because it was supposed to be American made. What I received was sunscreens and lip balms from China. When I contacted customer service I was told that during rush shipping that they substitute items from other countries/manufacturers. This is not acceptable. I have been trying to get this sorted since May 17, 2026 and today is June 24, 2026. Company is no longer responding to my messages/emails. I can provide pictures and tracking to confirm my claims. This company is a switch bait SCAM

30 May 2026
Unprompted review
Rated 1 out of 5 stars

I was looking forward to getting these…

I was looking forward to getting these products because it was advertised as US made products with natural ingredients, but when I got my products they were the complete opposite. I am very disappointed in this purchase and have contacted the company for a refund and have not been able to make contact with anyone yet. It’s definitely too good to be true, I just wished I would have been more aware of this being a scam..

20 June 2026
Unprompted review
Rated 1 out of 5 stars

The sunscreen ingredients were not…

The sunscreen ingredients were not fully disclosed on the website, very misleading. Furthermore, when l received this product the box clearly indicates made in CHINA, and not made in Florida as the website indicates.
l have requested a FULL refund and have not obtained a response.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

So far... good!

So far, I am enjoying this sunscreen. It has a great feel to it, and seem to have great ingredients. It take a little while to ship to the US, but I was happy with the sunscreen itself.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

The buy one get one free is a great way…

The buy one get one free is a great way to try the product. I was able to purchase for myself and give the other to my mother. So excited to find something natural since my mother had a skin cancer removed on her nose, I wanted something not toxic for her. Thank you for this.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, decent pricing, and great for anyone looking for a better, healthier alternative to those other sunscreens on the market!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Protect you Kids

I refuse to put nasty chemicals on my kids, but since we live in Florida, sun protection is a must. This stuff meets that need. Great value compared to other all natural sunscreens. Make sure to apply 10-15 min prior to any water activity, because it will wash off if it's not absorbed. Overall, a great product that I would recommend to anyone looking to stay away from the harsh chemicals in normal sunscreen.

20 June 2026
Unprompted review
Rated 4 out of 5 stars

I think it's a great product

I think it's a great product! I’ve been using it now for a couple months but still having some issues with a dermatitis issue. I e heard that skin issues can also be caused by parasites which would need a more internal remedy and not just a topical one. All in all it’s a great moisturizer and I like it better than any lotion I’ve use.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed as I was hoping this clean product would be our answer to non chemical sunscreen. However….We went to the beach in Florida. Used this sunscreen the first day. We were out there for about 4-5 hours and reapplied 3-4 times. We all got burned. We are generally very tan in the summer and stay at the beach for several hours each day. But we all got burned after using it. I do not recommend this product.

6 June 2026
Unprompted review

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