UU International Shoes Online Shop Reviews 

14
•
TrustScore 2 out of 5

1.9

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Company details

  1. Shoe shop

Information provided by various external sources

UU International Shoes Online Shop provide a variety of style shoes, cheap sneaker, business shoes sale!


Contact info

  • Park Road 7, WD3 1HU, Rickmansworth, United States

  • hebeos.fr

1.9

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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1.9

All reviews

(14)

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Rated 1 out of 5 stars

Lesson learned

Ordered shoes Nov. 2, still waiting. Tracking package impossible with tracking ap they provide. Emails state there was a problem with customs, then in port, then airplane . . . I expect if I ever receive goods they will be disappointing. They promised 10 percent discount but would not reply to inquiries about how I get that 10 percent. I'm out $70 which is an expensive lesson to shop local.

17 December 2019
Unprompted review
Rated 1 out of 5 stars

Worst decision ever made

The dress on the website looked so beautiful, but the dress that got sent was not at all what I saw online. The fabric felt itchy and cheap. The color was supposed to be burgundy and the actual dress cams red. I contacted customer service which is supposed to be 24/7, and it took them a good 3-4 days to even respond. I emailed them with three different emails and one they didn’t even respond to but they claim they “answer every inquiry”. I’m trying to get a refund for this dress and they are trying to say the dress is the right color, so I did a picture grid with my dress and the dress on the website and it’s a clear color difference. The customer service is horrible. Fabric is horrible. The dress took forever to ship. This company is not good at all.

4 May 2018
Unprompted review
Rated 1 out of 5 stars

Refuse to refund for badly made dress

The dress looked nothing like the picture, had strings sticking out of it, and the breast pads were very visible. I asked them if I could return it for a refund about 5 times, and the last email they sent back (a couple days ago) said "there's not really a problem with the dress we suggest you keep it". I CANNOT wear the dress because of the breast pads, yet they beat around the bush and then ignore my emails. DO NOT BUY FROM HEBEOS. They are scammers.

1 May 2018
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish!

I submitted my measurements with a bit of extra room as advised on the website. I paid the total amount and was surprised that I did not get an email confirmation. So I emailed them requesting the confirmation, to which I did not receive a response. I waited 5 weeks and still no update on how long it would take to be shipped out. After a week of chasing up my order via web chat (no telephone number provided, anywhere) I was rudely informed that my order will be dispatched the next day. Four days later and the dress arrived. It was the wrong dress and was most definitely not made to measure. The materiel was as if it was made for a curtain. What did I expect from a company that charges a pittance for a wedding dress? Lesson learned. It's clear to see that they will not refund you the money. Avoid this company, it's ridiculous. If I could give zero stars I would.

4 April 2018
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service- poor quality dresses

Disgusting rip off dresses- do not trust!!
My mother brought a wedding dress however when it came it was far too small- couldn’t do up by atleast 4 inches and it was a side zip so no one could help us. When I emailed them they asked for photos to which I sent them a few and then they had the cheek to imply my the sizes can’t be right for her shape... we had infact over compensated at the waist and bust so this is far from the truth. Their customer service has since been even more appalling. DO NOT TRUST!

5 March 2018
Unprompted review
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