Hegarty Reviews 

1,854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making complex processes feel manageable. The service provided is frequently described as impeccable and five-star, with many appreciating the clear communication and timely handling of matters. Reviewers highlight the quick response times and the smooth user experience, noting that their queries were always answered promptly and professionally. However, some people mentioned dissatisfaction with the service, feeling their queries were not listened to and that staff lacked understanding of specific legal areas. A few other people also felt that there was a lack of communication, with no response to various emails and claims of staff not knowing when information was sent.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, professionalism, and... See more

Response time

Customers had positive experiences with response times, noting that everything was dealt with in a timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concis... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was t... See more

Company replied


Company details

  1. #42 of 80 best companies in Law firm
  2. #26 of 61 best companies in Conveyancer
  3. #12 of 18 best companies in Employment Lawyer
  4. #13 of 32 best companies in Family Lawyer
  5. #65 of 150 best companies in Legal Services
  6. #23 of 40 best companies in Property lawyer

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,854)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Support During My Property Purchase

I’m very pleased with the service. From start to finish, the communication was good. I would happily recommend.

21 August 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you were fully satisfied with the support and communication you received during your property purchase. Thank you for your recommendation, and for choosing Hegarty as your legal team. We hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

Efficient and Excellent Service

I recently used the services of Martin Banwell to draft my Will, and I couldn’t be more pleased with the experience. He was professional, efficient, and incredibly approachable throughout the entire process.

What I expected to be a complex and potentially overwhelming task was made simple and stress-free thanks to Martin’s clear explanations and reassuring manner. He took the time to ensure I fully understood each step and that everything was tailored to my wishes.

His expertise and attention to detail gave me complete confidence that my Will was in the best hands. I highly recommend Martin to anyone looking for a smooth, straightforward, and expertly managed Will writing service.

21 August 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with our services. We are pleased to hear that you found working with Martin to be professional, efficient, and approachable. We understand that drafting a Will can sometimes feel daunting, and our goal is to make the process as seamless and stress-free as possible. Martin and our team take great pride in providing clear explanations and ensuring that every client's needs and wishes are thoroughly understood. It's great to know that his expertise and attention to detail gave you confidence and peace of mind throughout your legal journey. We thank you for your recommendation, and hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Excellent service

I recently bought my first home and had the pleasure of working with Hegarty Solicitors, especially Niveta Ganger. From start to finish, she was absolutely brilliant. She guided me through the whole process with professionalism and patience, always making sure I understood each step. What stood out the most was her attention to detail – nothing was overlooked, and I always felt reassured that I was in safe hands. Buying a first home can feel overwhelming, but thanks to her support it all went smoothly. I couldn’t recommend Hegarty Solicitors, and particularly Niveta Ganger and Shannan Dawson (who stepped in at the final) highly enough!

20 August 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that your journey to purchasing your first home was a positive one, and we are happy that Niveta and Shannan could provide the support and guidance you needed. Your kind words about Niveta’s professionalism, patience, and attention to detail truly highlight the dedication we strive to offer each client. We understand that buying a home can be an overwhelming process, and it’s our goal to make it as seamless and reassuring as possible. We are grateful for your recommendation and are pleased that you felt in safe hands throughout the process. Thank you again for choosing Hegarty as your legal team, and congratulations on your new home!

Rated 5 out of 5 stars

,how to be professional ,bi

The solicitor went out of her w to be so helpful and easy to understand and follow the process. Put us at our ease. No airs and graces very kind and down to earth.nothing for us to get worried about
T

11 August 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team were able to assist you in a helpful and comprehensible manner. At Hegarty, we strive to ensure that all our clients feel comfortable and well-informed throughout the legal process, so it is great to hear that we achieved this for you. Thank you once again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. As a first time buyer, I had many questions about the process, which were always answered promptly and professionally by Andrew. This was also true of my correspondence with Louise, Alanah-Rose, or Yvonne. Unfortunately there were some documents that were not held by the Land Registry or the developer, but these were still found by Andrew!

14 August 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that your journey as a first-time buyer was a positive one and that our team were able to assist you promptly and professionally. We understand that buying a property can be a complex process, so we're happy that we could answer all your questions and provide the support you needed. Thank you again for your recommendation and for choosing Hegarty as your legal team.

Rated 4 out of 5 stars

Benjamin Parker is an excellent lawyer

Benjamin Parker is an excellent lawyer. He quickly understands your requirements and enacts them effectively.

14 August 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you had a positive experience with us and that you found Benjamin to to be quick in understanding your circumstances, and effective in enacting your requirements. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Thankyou

Thank to Catherine for her support and communication. She was thorough and diligent inmanaging and completing our sale.

15 August 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Catherine and the team’s support and communication made a positive impact during your sale process. It’s great to hear that found our service to be thorough and diligent, and we thank you again for choosing Hegarty as your legal team. We hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

Great Communication from start to finish was…

Communication from start to finish was first rate. Easily contactable and easy to talk to. This is now the third time I have used the services and have no complaints or issues.

14 August 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are happy to hear that you were fully satisfied with the service provided to you for the third time.

Rated 5 out of 5 stars

Benjamin Parker at Hegarty was an…

Benjamin Parker at Hegarty was an excellent solicitor he was very efficient and knowledgeable very professional. Always at the end of the phone if I needed advice. I would recommend him 100%

14 August 2025
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Benjamin. We are pleased to hear that you found him to be efficient, knowledgeable, and professional. Being accessible and responsive to our clients is one of our main aims, so it’s great to hear that this made a difference in your experience. Thank you again for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Will creation

Abigail and the team at Hegarty and co were extremely helpful and polite and accommodated all our needs extremely well. Definitely recommend them.

9 July 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that you found Abigail and our team helpful during your Will creation process. At Hegarty, we strive to accommodate all of our clients' needs, so it's great to know that we succeeded in doing so for you. We thank you for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Reliable and Trustworthy Solicitors

I have used Hegarty for many years for family and property legal services and they have always delivered a first class service. I wouldn't hesitate to recommend their services if you are looking for a trustworthy and responsive legal firm.

13 August 2025
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Reply from Hegarty

Thank you for your kind words and for taking the time to share your experiences with Hegarty. We are pleased to hear that you have found our legal services reliable and trustworthy over the years. Our team is dedicated to providing first-class service, so we are grateful for your recommendation. Thank you once again, and we hope to be able to assist you in the future should the need arise.

Rated 5 out of 5 stars

Efficient and excellent service

Prompt responses and relentless pushing of the vendor’s solicitor.

11 August 2025
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Reply from Hegarty

Thank you for this 5 star review of our services. We are pleased to hear that you found our team to be efficient, prompt with their responses, and dedicated to assisting you with your legal matter. Thank you for choosing Hegarty as your legal team, and we hope to be able to assist you again in the future.

Rated 5 out of 5 stars

Very responsive

Very responsive, excellent service

11 August 2025
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that you found our service to be responsive and to an excellent standard.

Rated 5 out of 5 stars

Professional

Very courteous, efficient and professional.

11 August 2025
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found our service to be courteous, efficient, and professional. Our team is dedicated to providing the highest level of service, so it’s rewarding to know that our efforts make a difference. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Very professional service

We have used Hegartys multiple times over the last decade or so, each time I have found that they offer very professional services and keep you informed of the process. Each time we had smooth transactions which lowered any stress. We will be using them again

11 August 2025
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Reply from Hegarty

Thank you for your kind words and for taking the time to share your experience with Hegarty. We are pleased to hear that you have consistently received a professional service and felt well-informed throughout your interactions with us. We greatly appreciate your loyalty over the last decade and look forward to continuing to assist you with any legal matters in the future.

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful and caring staff. Most efficient, when I recently amended my will. They went out of their way to make it easy for me. I do feel comfortable knowing that Hegarty are there, should I need their support in some way.

4 August 2025
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to provide you with a friendly and helpful service, and that you found our staff caring and efficient during the process of amending your Will. We thank you again, and hope to be able to help in the future should the need arise.

Rated 1 out of 5 stars

1)Very poor service

1)Very poor service, little or no communication regarding a claim. 2)No due diligence done by company regarding claim on estate. 3)No response to various emails/communications.

25 July 2025
Unprompted review
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Reply from Hegarty

We are disappointed to read your review of our people and services, especially as you are not a client of ours. At Hegarty, we pride ourselves on excellent communication and 5-star service with our clients. As you are not our client we would advise you that you do have the right to seek independent legal advice should you wish to do so.

Rated 1 out of 5 stars

Very disappointed with the service…

Very disappointed with the service received from this firm unnecessary delays dealing with a litigation and wills probate matter even though clear instructions were in place in the will, also unreasonable delays by the wills/probate solicitor, it took the solicitor two and half years notifying DWP the power of attorney was no longer in place also breach of contract by the Litigation Solicitor and conflict of interest by both Solicitors, the unnecessary delays has been very expensive this has resulted in me raising a complaint with the Legal Ombudsman and Solicitors Regulation Authority

17 December 2024
Unprompted review
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Reply from Hegarty

We are sorry to hear that you were dissatisfied with your experience.

We note that you have raised your concerns with the Solicitors Regulation Authority (SRA) and the Legal Ombudsman (LeO). You were advised of our internal complaints procedure but chose not to use it before approaching the SRA and the LeO directly.

We take all client concerns seriously and always aim to provide a professional and timely service. While we regret that you are dissatisfied with our service, we remain committed to acting in the best interests of our clients and in accordance with our professional obligations.

As your complaint is now in the hands of the LeO, we will respond in more detail through that process.

Kind regards, The Hegarty Team

Rated 5 out of 5 stars

I think I have already done this.

I think I have already done this.
However staff are very quick to answer queries and offer very timely advice.
So far I am very trusting in them and am happy to follow the instructions given to me.

7 August 2025
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Reply from Hegarty

Thank you for taking the time to share your feedback with us. We are pleased to hear that our team has been able to assist you promptly and provide timely advice.

Rated 5 out of 5 stars
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Reply from Hegarty

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our service both friendly and professional. Our team is dedicated to providing the best possible experience for our clients, and your kind words are greatly appreciated.

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