WoW! That’s the word that comes to mind when I think of this location. WoW is the word I use because from start to finish everything was quick, easy, and hassle-free. Victoria M. and Maryssa expl... See more
Company replied
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WoW! That’s the word that comes to mind when I think of this location. WoW is the word I use because from start to finish everything was quick, easy, and hassle-free. Victoria M. and Maryssa expl... See more
Company replied
Val from the Bryan location on Texas Ave was shorthanded yesterday 12/30 but she handled my request very promptly and professionally. She is an asset to your team.
Company replied
I was in and out in less than 15 minutes. No long wait for service. Thank you Covington for always meeting my needs. Friendly welcoming, smiling faces. Thank you Mary Jane Rueda. Sincerely, Linda Gra... See more
Company replied
It’s always a good experience but the new system dose not work
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
3700 S. Texas Ave., Suite 650, 77802, Bryan, TX, United States
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WoW! That’s the word that comes to mind when I think of this location. WoW is the word I use because from start to finish everything was quick, easy, and hassle-free.
Victoria M. and Maryssa explained everything to me and made the process go smoothly.
The best thing about it is that they called me and told me what options I had. They answered my questions and helped me find the best solution for me.
They were professional, and nice. My experience was a good one. I recommend trying them.
I am a person who pays close attention to customer service…and when I see, hear, and experience great customer service I enjoy letting others know that there are still those out there who remember their customers.
Thank you.

Reply from Heights Finance Corporation - Heights Finance Bryan
Val from the Bryan location on Texas Ave was shorthanded yesterday 12/30 but she handled my request very promptly and professionally. She is an asset to your team.

Reply from Heights Finance Corporation - Heights Finance Bryan

Reply from Heights Finance Corporation - Heights Finance Bryan
Excellent customer service, always exceeding my expectations.

Reply from Heights Finance Corporation - Heights Finance Bryan
Customer service is always awesome. Everyone is very friendly and helpful.

Reply from Heights Finance Corporation - Heights Finance Bryan
It’s always a good experience but the new system dose not work

Reply from Heights Finance Corporation - Heights Finance Bryan
Excellent customer service and professional staff.

Reply from Heights Finance Corporation - Heights Finance Bryan
I was in and out in less than 15 minutes. No long wait for service. Thank you Covington for always meeting my needs. Friendly welcoming, smiling faces. Thank you Mary Jane Rueda. Sincerely, Linda Gray

Reply from Heights Finance Corporation - Heights Finance Bryan

Reply from Heights Finance Corporation - Heights Finance Bryan
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