Heights Finance Corporation - Heights Finance Converse Reviews 11

TrustScore 4.5 out of 5

4.4

8316 FM 78 #104, 78109 Converse, TX, US


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Rated 5 out of 5 stars

I have been a customer since 2020, and the customer service has always been excellent. Yesterday I had an even better experience... Juan spent at least 5 minutes with me explaining a question that I... See more

Company replied

Rated 5 out of 5 stars

The staff makes you feel at home and they're easy to talk to and if they can help you they will help you whatever your needs maybe.

Company replied

Rated 5 out of 5 stars

I have been a customer for 8 years. The Converse office is Exceptional. They are true CHAMPIONS. I hope they will be recognized by the Company as true Difference Makers. An asset to your Company

Company replied

Rated 5 out of 5 stars

Very professional people especially Juan. This person is always been friendly and always go out of his way to help customers. Thanks for everything you guys have done for me. Keep up the good customer... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Converse

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A friendly finance company

The staff makes you feel at home and they're easy to talk to and if they can help you they will help you whatever your needs maybe.

19 December 2023
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

They are always nice to talk to and…

They are always nice to talk to and concern about me as individual I enjoyed how they are a great business, and very professional people.

29 November 2023
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

I have been a customer for 8 years

I have been a customer for 8 years. The Converse office is Exceptional. They are true CHAMPIONS. I hope they will be recognized by the Company as true Difference Makers. An asset to your Company

1 November 2023
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

We are glad you had a great experience with our team members. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

I've been with this location awhile now…

I've been with this location awhile now and they have been great people to me great on the phone and in the office has a good atmosphere when you walk in the office very professional and very kind loving people God bless

30 September 2022
Unprompted review
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

Thank you for choosing Covington Credit and the 5-star review! We appreciate you!

Rated 5 out of 5 stars

Very professional people especially…

Very professional people especially Juan. This person is always been friendly and always go out of his way to help customers. Thanks for everything you guys have done for me. Keep up the good customer service.

5 September 2023
Unprompted review
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

We are so glad you had a great experience with our team members. Thank you for your review and for being a Covington Credit customer!

Rated 5 out of 5 stars

I have been a customer since 2020

I have been a customer since 2020, and the customer service has always been excellent. Yesterday I had an even better experience... Juan spent at least 5 minutes with me explaining a question that I had until I had a good understanding of my issue. I was extremely satisfied with him. Thank you Juan for EXCELLENT SERVICE. God Bless You 🙏
Just wanted to make sure that Juan gets his Acknowledgement. He works at the one in Converse Tx.

16 August 2023
Unprompted review
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

We are happy you had a great experience with our team members. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Thank you Joslyn

Thank you Joslyn! Service was fast. She was friendly. She let me know what documents I needed before and came and how much I qualify for. Was in and out. Juan the manager is great as well. Thank you Covington credit

5 August 2023
Unprompted review
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.

Rated 5 out of 5 stars

They were friendly and professional and…

They were friendly and professional and the loan process was quick!

2 June 2023
Unprompted review
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

They help me to try to do on computer…

They help me to try to do on computer and it didn't work . So I went into the store and they was very helpful . This was the Moline ill place

10 May 2023
Unprompted review
Heights Finance Corporation - Heights Finance Converse logo

Reply from Heights Finance Corporation - Heights Finance Converse

Thank you for your 5-star rating. We appreciate you!

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