Heights Finance Corporation - Heights Finance Cullman Reviews 7

TrustScore 4 out of 5

4.2

1400 2nd Avenue NW, 35055 Cullman, AL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great place. Employees nice and friendly. Very helpful. Answers all. Questions. They are very fast and very perfisional

Company replied

Rated 5 out of 5 stars

A lot of loan companies will deny you a loan when you truly need assistance. I found out myself that this was not the case with Covington Finance. I called the office, and the lady that assisted me to... See more

Company replied

Rated 5 out of 5 stars

I have had a loan with the Cullman office for yezrs. Never been dissatisfied with the service I received. Seen a lot of people come and go in that office. But Destiny and Rita are 110% the best custom... See more

Company replied

Rated 5 out of 5 stars

"Looking Out for the Customer" What is it about the ladies at Covington Credit in Cullman, AL that makes it so easy to re-new a loan when the soaring prices of "Everything" are hitting new highs... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Cullman

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place

Great place. Employees nice and friendly. Very helpful. Answers all. Questions. They are very fast and very perfisional

17 April 2026
Unprompted review
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

Thank you for the excellent review and for choosing Heights Finance. We appreciate you!

Rated 5 out of 5 stars

When you need assistance.

A lot of loan companies will deny you a loan when you truly need assistance. I found out myself that this was not the case with Covington Finance. I called the office, and the lady that assisted me took the majority of my information over the phone. Within 30 minutes I had the approval I had requested. Thank you all at Covington Finance!

29 April 2025
Unprompted review
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

The women in the Cullman,Alabama branch…

The women in the Cullman,Alabama branch are absolutely fabulous! They are always so nice and helpful.

1 May 2025
Unprompted review
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

Thank you for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

I have had a loan with the Cullman…

I have had a loan with the Cullman office for yezrs. Never been dissatisfied with the service I received. Seen a lot of people come and go in that office. But Destiny and Rita are 110% the best customer service people I have ever dealt with anywhere.

23 October 2024
Unprompted review
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.

Rated 5 out of 5 stars

"What Made My Experience Great"

Now one may ask about what made my experience with Covington Credit GREAT; and for me, it was truly the magnificent Customer Service, seemingly hand-tailored to my needs.
And that's the way that all clients of Covington Credit in Cullman, AL are always treated. Honestly, I felt as though I was a VIP being catered to because I was so important to them. When I am, in actuality, just an ordinary, everyday kind of guy making my way over & past all of those overwhelming obstacles that come up in Life. And, thanks to the intelligent, experienced, cool under pressure and extremely competent staff of friendly individuals at Covington, no obstacle is insurmountable. Thank you so much, Covington Credit, you're outstanding members of a solid crew that truly helped me immensely.

27 November 2023
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

As always a pleasant experience.Very…

As always a pleasant experience.Very friendly and not all business.Had a pleasant chat and got business done in a timely manner.

27 August 2023
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

We are so glad you had a great experience with our Cullman team members. Thank you for your review!

Rated 5 out of 5 stars

"Looking Out for the Customer"

"Looking Out for the Customer"
What is it about the ladies at Covington Credit in Cullman, AL that makes it so easy to re-new a loan when the soaring prices of "Everything" are hitting new highs and running up the cost of living to points where it's hard to stretch a paycheck far enough to cover the whole month?
It's the fact that those ladies cater to each individual respectively and work hard to provide the very best circumstances to handle any and every situation that arises. Such was the case with my hardships in dealing with surgery after having a fall that broke my leg. I was sincerely beginning to wonder just how was I going to be able to afford to eat for the rest of the month.
Well, I spoke to the ladies on the 24th and before 6AM on the 25th of the month, all of the money that I needed to feed my family for the rest of the month was in my checking account at the bank.
Thank you very much, Ladies, you're truly Life-savers, indeed. Thanks for everything that you all do to help me whenever I need a little bit of help.

24 May 2023
Unprompted review
Heights Finance Corporation - Heights Finance Cullman logo

Reply from Heights Finance Corporation - Heights Finance Cullman

We are so glad you had a great experience with our Cullman team members. Thank you for your review and for being a Covington Credit customer! We appreciate you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look