Heights Finance Corporation - Heights Finance Mobile Reviews 12

TrustScore 3.5 out of 5

3.4

5253 Hwy 90 W, Ste. J, 36619 Mobile, AL, US


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Rated 5 out of 5 stars

I absolutely love going in my location. I have ALWAYS been greeted with such great enthusiasm. I feel like family here and the customer service is undoubtedly the best I've ever had🙏

Company replied

Rated 5 out of 5 stars

Rudy was very helpful from start to finish and explained the entire procedure to me. Also sent necessary forms immediately to my email which was much appreciated!!

Company replied

Rated 5 out of 5 stars

Ms.Tara Taylor was very pleasant and so nice , love to have her as my personal secretary. Lol. Thank You

Company replied

Rated 5 out of 5 stars

Always a pleasure to work with this company, fast, friendly and efficient.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Mobile

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

3.4

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

There finance payments are to high for…

There finance payments are to high for such small amount of funds you can borrow, or they offer by mail. No matter how high your credit score is. And it’s unwelcoming especially to loyal customers. Don’t get me wrong the staff is great. It’s the company policies I have had several loans with them paid them all and was never late. This is why my concern is why such limited amount you can borrow and repayment is so high with good credit or high credit score.

7 July 2024
Unprompted review
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Always a pleasure to work with this…

Always a pleasure to work with this company, fast, friendly and efficient.

13 December 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

Thank you for your review and for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

My experience is always exciting at…

My experience is always exciting at this company! The personel is fantastic and I love to return for additional loans. Theyre very professional and knowledgeable.

13 November 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Covington Credit and we look forward to seeing you again.

Rated 5 out of 5 stars

Rudy was very helpful from start to…

Rudy was very helpful from start to finish and explained the entire procedure to me. Also sent necessary forms immediately to my email which was much appreciated!!

13 November 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.

Rated 5 out of 5 stars

I absolutely love going in my location

I absolutely love going in my location. I have ALWAYS been greeted with such great enthusiasm. I feel like family here and the customer service is undoubtedly the best I've ever had🙏

2 October 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We are so glad you had a great experience with our Mobile team members. Thank you for your review and for being a Covington Credit customer!

Rated 5 out of 5 stars

Loan

Ms.Tara Taylor was very pleasant and so nice , love to have her as my personal secretary. Lol. Thank You

26 September 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We were happy to help. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

The customer representative was…

The customer representative was courteous, informative, and treated me with respect and compassion.

14 September 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

Thank you for your feedback and for choosing Covington Credit!

Rated 1 out of 5 stars

Three reasons not to borrow no money from this crooked company

This company is a rip off I wouldn't come here and suggest you don't they will take your money and you'll be owing them for years on a little bit amount they have hidden fees and charges and they ruin your credit

2 September 2023
Unprompted review
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 3 out of 5 stars

Older women that works at the first…

Older women that works at the first desk was quite rude. After I reviewed my check, I had problems cashing it at Well Fargo that they bank with.

25 August 2023
Heights Finance Corporation - Heights Finance Mobile logo

Reply from Heights Finance Corporation - Heights Finance Mobile

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

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