reload rule line looked fine, then the active bonus with Mastercard showed max bet, unlike the promo text I saw. Support reply gave no clear reason after another refresh.
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Case 8597; the answer at Wed 16:49 ignored the game round reference. Support reply stayed stuck during another support queue. The account page showed no useful time note.
Cashier Sat 21:23 felt normal until support called it approved with Revolut, but the account page stayed on review. Lobby notice sent me back to chat at Sun 10:24.
Support reply about bonus looked fine, then chat closed after 15 minutes while I typed the payout details. Cashier screen gave a vague next step after another refresh.
Company details
- Online Casino or Bookmaker
- also in
- Betting agency
- Bookmaker
- Casino
- Gambling house
- Online Sports Betting Vendor
Written by the company
Se et udvalg af de mest populære online casinoer i Danmark med fokus på sikkerhed, klare betingelser og en jævn spiloplevelse.
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Tuesday evening
Tuesday evening, my 120 DKK withdrawal was still marked processing
I checked twice
I checked twice: Bonus terms said slots count, but Fire Joker barely moved wagering
Cashier Sat 21:23 felt normal until…
Cashier Sat 21:23 felt normal until support called it approved with Revolut, but the account page stayed on review. Lobby notice sent me back to chat at Sun 10:24.
Case 1340 got messy when the promised…
Case 1340 got messy when the promised update with Trustly never arrived.
Profile page stayed greyed out after I checked chat window.
The account page gave no timestamp.
After my second coffee
After my second coffee, Autoplay toggle looked off, but the next slot round started anyway
Josh said the KYC was CLEARED
Josh said the KYC was CLEARED. the cashier still shows documents outstanding.
reality check Fri 12:48
reality check Fri 12:48: the deposit form still opened from the casino profile after my limit was saved. Casino page made the bonus issue messy to read after 12 minutes.
While playing one of the slots
While playing one of the slots, the balance wasn't updating after each round, it lagged a few seconds behind. Ended up staking thinking I had less left than I did.
I checked before bed and chat closed…
I checked before bed and chat closed while I was typing the amount. It stayed that way after refresh, which made no sense.
before I gave up
before I gave up, FAQ and email asked for different documents. No warning, no clear status, just another page to refresh — brilliant…
My favourites vanished after I logged…
My favourites vanished after I logged in on my cracked tablet. Recently played also reset, so I had to search for everything again.
low-stake filter Thu 11:29
low-stake filter Thu 11:29: favourites vanished after case 33736 and the filter reset in the lobby. Support reply hid the failed payment note after another refresh
a provider category showed no available…
a provider category showed no available games, and nobody gave me a straight answer.
this is the bit
this is the bit: Cashback date moved from Monday to Wednesday without any casino notice same story today
After my second coffee
After my second coffee, Uploaded front of my card at 9pm, cashier still blocks withdrawal today nope
Befre breakfast
Befre breakfast, I noticed that recently played forgot half my sessions. I checked twice before giving up on it
session reminder
session reminder; deposit limit had no timestamp on phone on 6% battery and the cashier still worked. Transaction log clashed with the profile page on ticket #13183.
Maybe I missed something
Maybe I missed something, but Sophie from support said wait 24h; the cashier status never moved on a work break again
the history page stopped loading for…
the history page stopped loading for most of the evening, with no proper update.
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