Ordered 2 items. 1 was sent. 2 were charged. No response to all emails sent. Brand is constantly plugged. But service is shocking. Don’t be sucked in. Shocking customer service.
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See what reviewers are saying
Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compar... See more
Very high quality products. Sizing and fit right for average / athletic build. Comfort/style/function 10/10 Fast delivery Some items on sale and good value Returning customer, will c... See more
Helfare are an excellent company. The website is simple to navigate, not fussy, its slick. Easy to order online and the sizing charts are very accurate. I live in NZ. What I ordered from Helfare... See more
Company details
Written by the company
Performance driven MTB apparel and casual wear.
Contact info
Unit 2D, MK45 4DD, Bedford, United Kingdom
- info@helfare.com
- helfare.com
4.0
Great
542 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jackets awesome and fits great
Jackets awesome and fits great. Top quality and great delivery
29 September 2023
Great website with great products
Great website with great products , reasonably priced for "mtb" Wear and everything has always fitted perfectly
29 September 2023
Good service experience
Bought for my Grandson birthday & Christmas , very prompt service Thankyou
28 September 2023
Thanks Matt, Ben And Tom.
The tops are so comfortable and look insanely sick.The jumpers are so fluffy and are also really comfortable plus look amazing too.
28 September 2023
Products a very nice quality
Products a very nice quality, fitment is really good. All received very quickly, would definitely recommend.
26 September 2023
My son very happy with his coat
My son very happy with his coat; came quickly. The first one was a bit small but easy to return and I ordered the next size up which also came quickly. He is small/average sized 16yo and the medium was a bit on the small side so returned for the large which is perfect.
26 September 2023
RESULT!!
The top for our Grandson arrived ahead of schedule in time for his birthday. He wore it on his birthday and was so keen to wear it the next day he actually washed it himself!
25 September 2023
Item only took 2 days to come
Item only took 2 days to come and excellent customer service
25 September 2023
Excellent
Order received well before expected. Well packaged. Trail jacket excellent quality. Whole process from finding on site and selecting size through to payment was smooth. No issues whatsoever. Will definitely buy from Helfare again and again. Highly recommended.
25 September 2023
The Joy!!!
The look on my grandsons face!
Worth more than anything as he is a very keen cyclist!
5 September 2023
Great quality, great service, quick delivery
So far it seems like a great quality product. Service was great, delivery was fast.
4 September 2023
Very nice quality items
Very nice quality jersey and socks
Delivery was quick and kept communication.
Thank you
4 September 2023
Love the gear thanks guys and the…
Love the gear thanks guys and the signed card by the man himself was awesome 🤙🏾
3 September 2023
Awesome to deal with and great products
Bought several jerseys, all awesome. Now and then there are some great deals on as well. Found junior sizing small for my lad, he’s 8 but was better suited to 10-12. Tom at Helfare was awesome in sorting the return out for me.
3 September 2023
fantastic company super fast delivery
30 August 2023
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