Hello Island Reviews 

642
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional planning, noting that every single detail of their vacation is handled with utmost professionalism and care. People emphasize how wonderful it is to embark on a journey where all transport, flights, and daily schedules are perfectly organized without any issues. Some people were satisfied with the stunning accommodation choices and perfectly timed airport transfers that made every destination feel like home. Travelers also highlight the extremely helpful digital travel guides, useful local recommendations, and consistent communication that provided complete peace of mind throughout their entire trip.

What people talk about most

Holidays

People report positive experiences with holidays, expressing deep satisfaction and describing their trips as... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation and satisfaction with the... See more

Staff

Customers had positive experiences with staff, highlighting exceptional professionalism and constant... See more

User experience

Reviewers highlight positive aspects of user experience, noting that everything runs smoothly and without a... See more

Location

Consumers find the location of their accommodations to be exceptional, offering great convenience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Remmert, A heartfelt thank you to you and the entire Hello Island team for an absolutely amazing holiday experience. From the very beginning, the planning and attention to detail we... See more

Rated 5 out of 5 stars

We fell in love with this beautiful country!! Its truly a tropical paradise. Amazing food, beautiful beaches, beautiful country side and lekker beer :) We enjoyed staying in Kata, for families its not... See more

Rated 5 out of 5 stars

Best Remmert from Hello Island, I just wanted to take a moment to thank you for the beautiful memories you helped us create. Your arrangements were truly outstanding, and everything came together pe... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Hello Island – Thailand Trip Review This was our very first trip to Thailand, and it was worth every single cent! From start to finish, Remmert from Hello Island made the entire e... See more

Company replied



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5.0

Excellent

TrustScore 5 out of 5

642 reviews

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5.0

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(642)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Hello Island 5 star booking agent

Hello Island is just a remarkable company. Their services are of 5 star quality. We recently went to Krabi and with the help of Helo Island it turned out to be the best holiday we ever had. If you want to visit Thailand, book with Hello Island, you won't be disappointed!

30 March 2025
Unprompted review
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Reply from Hello Island

Hi Rouel, Thank you so much for your kind words. We're so happy to hear that your Thailand trip was the best holiday you've ever had. We're grateful you chose Hello Island to help plan your Thailand holiday, and we look forward to assisting you plan your next trip.

Rated 5 out of 5 stars

Thai of your life!

Booking with Hello Island really takes away all the stress of travelling abroad. Remmert and his team are professional and helpfull every step of the way. Hello Island helps you get the most out of your travelling time. Thank you Remmert and team for all the effort and time you put into making every second to remember.

20 November 2024
Unprompted review
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Reply from Hello Island

Hi Louis, thank you for your great feedback. We're so happy to hear that booking with Hello Island made your Thailand holiday stress-free and memorable. We're glad you felt supported every step of the way. Thanks again for trusting us—we can’t wait to help you plan your next Thailand holiday.

Rated 5 out of 5 stars

Best travel experience…

Second time we booked with Hello Island and everything was organised to the point. We could just sit back and relax, transport, ferry tickets, everything was sorted out by them.
Remmert is always available to contact while still in Thailand. Digital travel book came in handy to explore all the beautifull beaches, markets, restaurants etc.
So spoiled with Hello Island that we wont use other agencies ever!

3 December 2024
Unprompted review
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Reply from Hello Island

Hi Melissa, thank you so much for your kind words and for trusting Hello Island again for your Thailand holiday. We're so happy to hear everything was smooth and relaxing for you. It's great to know the digital travel book helped you explore all the beautiful spots. Looking forward to helping you plan your next tropical holiday.

Rated 5 out of 5 stars

Hello Island- your travel partner for the future.

Hello Island agents were friendly, helpful and very professional. Communication was clear and regular. The travel booklet was well compiled, comprehensive, and covered all aspects of our trip. What a wonderful experience with no worries at all.

27 September 2024
Unprompted review
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Reply from Hello Island

Hi Werner, thank you so much for your lovely review. We’re so happy to hear that your Thailand holiday with Hello Island was such a smooth and worry-free experience.
Our team takes pride in being friendly, helpful, and professional, and it’s great to know the communication and Digital Travel Booklet helped make everything clear and easy.
We’re so glad you had a wonderful time, and we’d love to assist with your next holiday to Thailand.

Rated 5 out of 5 stars

Tailand trip last year

Tailand trip last year. We had the most amazing experience ever. Everything was extremely sufficient and so professional. From the first phone call, through all our questions, booking even our Itinerary was so professional done. Oure holliday didn't start the day we flew it started the fisrt day we spoke to agent. They made it so exciting for us it was unbelievable, I the can now say with confident that they are truly the easiest most professional and most of all the friendliest travel agents I know. Not once did we had any problems what's so ever. I won't use any els, I know what they are capable off.

19 September 2024
Unprompted review
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Reply from Hello Island

Hi Tercia, thank you so much for your great review. We’re so glad your Thailand holiday with Hello Island was such an unforgettable experience. It means so much to hear that the excitement started from the very first phone call and that every part of your trip—from the planning to the itinerary—was handled professionally and with care. Our goal is always to make holidays stress-free, personal, and exciting, so your words really mean the world to us. We look forward to helping you plan your next incredible holiday.

Rated 5 out of 5 stars

An Unforgettable Thailand Experience…

An Unforgettable Thailand Experience with Hello Island Travel Agency!!
I had the pleasure of booking a holiday to Thailand with Hello Island Travel Agency, and I can confidently say it was an incredible experience from start to finish. We even received an upgrade to premium economy on our flight. From the moment we arrived, everything was meticulously planned, and every detail was taken care of. The team at Hello Island Travel Agency went above and beyond to ensure that we had a stress-free and unforgettable vacation.
What stood out the most was how seamless the entire trip was. Transfers were smooth, accommodations were top-notch. Hello Island Travel made sure everything was taken care of with professionalism and a personal touch.
Overall, I highly recommend Hello Island Travel Agency to anyone planning a trip. Their expertise, attention to detail, and commitment to making your trip special are unmatched. I can't wait to book my next adventure with them!

18 September 2024
Unprompted review
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Reply from Hello Island

Hi Iman, Wow—thank you for such an amazing review. We’re beyond happy to hear your Thailand holiday with Hello Island was unforgettable from start to finish.
Our team always aims to combine professionalism with a personal touch, so it’s wonderful to know you felt that throughout your trip. Thank you for recommending Hello Island—we can’t wait to plan your next incredible holiday.

Rated 5 out of 5 stars

A very well planned experience

The whole experience was so well planned and it made travelling very very easy for us. Not even once did we have to contact Remmert or his team to seek clarity or anything. So professional and very dedicated.

9 September 2024
Unprompted review
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Reply from Hello Island

Hi Thato, thank you so much for your kind words. We're happy to hear that your Thailand holiday with Hello Island was so seamless and well planned. It’s our goal to make every holiday stress-free, and knowing you never had to reach out for clarity means a lot to us.
We appreciate your feedback and are so glad that we could make your travel experience easy and enjoyable.

Rated 5 out of 5 stars

Everything was smooth and made the trip…

Everything was smooth and made the trip so much more enjoyable!! Was great!!

5 September 2024
Unprompted review
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Reply from Hello Island

Hi Neill, thank you so much for your great feedback. We're happy to hear your Thailand holiday was so enjoyable.
We're so glad you had a great time, and we hope to help you plan your next holiday to Thailand with Hello Island in the future.

Rated 5 out of 5 stars

“Amazing Trip with Hello Islands

“Amazing Trip with Hello Islands – Highly Recommend!”

In August, I used Hello Islands for a trip to Thailand, covering both Phuket and Phi Phi Islands. We traveled from Cape Town with Singapore Airlines, and from the moment we boarded the plane, everything was seamless. The entire experience was exceptionally well-organized, allowing us to enjoy a stress-free holiday.

From the moment we landed in Thailand, we had our transport ready and waiting for us, which made navigating a foreign country so much easier. There were no hiccups or delays—everything was taken care of, so we could fully relax and enjoy the stunning destinations.

As a group of three travelers, we really appreciated the hassle-free nature of the trip. The professionalism and attention to detail provided by Hello Islands made all the difference, and we couldn’t have asked for a smoother experience.

I will definitely be using their services again in the future and would highly recommend them to anyone looking for a well-organized, stress-free vacation!

12 August 2024
Unprompted review
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Reply from Hello Island

Hi, thank you so much for your wonderful review! We’re so happy to hear that your Thailand holiday was such a smooth and stress-free experience.
We truly appreciate your recommendation and can’t wait to help you plan your next unforgettable holiday with Hello Island.

Rated 5 out of 5 stars

BEST Trip EVER!!

BEST Trip EVER!!! From The booking - the transfers between Airport & resorts & ferries - everything was just a smooth smooth sail. Very impressed with the organization of the whole trip.
Will recommend Hello Island to everyone!!
Thank you Remmert - Excellent service

11 February 2025
Unprompted review
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Reply from Hello Island

Hi Marlene, thank you so much for your amazing review. We’re so happy to hear your Thailand holiday was the BEST trip EVER.
We truly appreciate your kind words and thanks again for recommending Hello Island – we can’t wait to help with your next holiday.

Rated 5 out of 5 stars

Island Hopping Made Easy

Traveling can often be time-consuming and stressful, especially when you're unsure of what to expect at your destination. However, Hello Island made the entire process so much easier for my wife and me during our trip to Thailand last November. They handled all our accommodation and transfers, allowing us to fully enjoy our island-hopping adventure without worrying about logistics.

We visited six different locations, which could have been complicated to manage on our own. Thankfully, Hello Island provided us with a detailed itinerary, including all necessary documentation, vouchers, and an extensive info pack with recommendations for sights, the best places to eat, and things to do.

Although we weren’t happy with one of the hotels we originally booked (not Hello Island's fault), they went above and beyond to help us. We had initially chosen a hotel without a pool but changed our minds upon arrival. Hello Island quickly stepped in, negotiated a refund, and we received it within just a few days.

I would 100% use Hello Island again for my next trip to Thailand!

20 November 2024
Unprompted review
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Reply from Hello Island

Hi Hennie, thank you so much for your amazing review. We're so happy to hear that Hello Island helped make your Thailand holiday smooth, stress-free, and enjoyable. Managing six destinations can be tricky, and we're glad the detailed itinerary, vouchers, and the Digital travel Booklet made it all simple. We truly appreciate your kind words and would love to help plan your next Thailand holiday.

Rated 5 out of 5 stars

Everything was well organised by the agent

Everything was well organised information provided in full and on time.The hotels were 5star thou I had a challenge with my room in Krabi the view was not a choose choice the view was wrong.secondly kept on getting wet on the floor and slippery without knowing were the water was coming from.reported to the hotel they didn’t seem surprised came with towels and wipe as if is normal.

17 February 2025
Unprompted review
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Reply from Hello Island

Hi Mahlatsi, thank you for your feedback and for booking your Thailand holiday with Hello Island. We're so glad to hear everything was well-organised and that you enjoyed the hotels overall. Your feedback helps us ensure every part of a Hello Island trip meets the high standard we aim for. We hope to welcome you back on another holiday soon.

Rated 5 out of 5 stars

Hello Island in a nutshell for us.

We used Hello Island for our first trip to Thailand in December 2024. We came across their profile on facebook.
We looked at the options, and started to email them. The feedback was very fast and they assisted us on a option that suited us.
We booked the trip through Hello Island and we had the BEST TIME EVER !

All the papers was in order , we received all the information we needed for the trip and much more. We also had whatsapp assistance for incase [if we wanted to ask something and needed a quick response].

If we ever get the opportunity to go to Thailand again , we will definitely use Hello Island without a doubt.
Thank you Hello Island Team.

11 December 2024
Unprompted review
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Reply from Hello Island

Hi Marlin, thank you so much for your wonderful review. We're so glad your first Thailand holiday was such a success. It was a pleasure helping you find the perfect option, and we're happy to hear the fast feedback, organized documents, and WhatsApp assistance made everything smooth and stress-free. We truly appreciate your kind words and can’t wait to help you plan your next Thailand holiday with Hello Island.

Rated 5 out of 5 stars

Best planned holiday ever!!

Best planned holiday ever!!! we had an amazing time. Everything was perfect and the attention to detail that Hello Island adds to your holiday is amazing! we are definitely booking with you guys again. We have already referred so many people!!! AWESOME EXPERIENCE - THANKS TO HELLO ISLAND!!!

30 January 2025
Unprompted review
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Reply from Hello Island

Hi Belinda, thank you for the amazing feedback. We're so happy to hear that your Thailand holiday was the best ever. It means the world to us that you noticed the attention to detail we put into every Hello Island trip. We’re thrilled you had such a perfect experience and truly appreciate all the referrals. We can't wait to help you plan your next unforgettable holiday with Hello Island.

Rated 5 out of 5 stars

Amazing Experience with Hello Island!

Our island-hopping trip was absolutely seamless, thanks to Hello Island and our fantastic agent, Remmert Malan. From start to finish, Remmert was incredibly helpful and knowledgeable, ensuring that every detail of our trip was perfectly planned. He arranged all our transfers, making the experience hassle-free and convenient.

What truly stood out was his responsiveness—no matter the time, he was always quick to reply and happy to assist with any questions we had. His expertise and attention to detail made our trip stress-free and unforgettable.

I highly recommend Hello Island for anyone looking for a well-organized and worry-free travel experience. Thank you, Remmert, for making our adventure so smooth and enjoyable!

1 December 2024
Unprompted review
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Reply from Hello Island

Hi Celeste, thank you so much for the amazing review. We're so happy to hear your Thailand holiday was seamless and stress-free. The Hello Island team loved helping you plan your island-hopping adventure. It's great to know that his support and quick replies made everything smooth and enjoyable. We truly appreciate your recommendation and hope to help you with your next Thailand holiday again soon.

Rated 5 out of 5 stars

Hello Island, an excellent travel agency.

Helloisland has successfully arranged two of our trips to Thailand and we honestly won't use any other travel agency again for travels to this area.
They do a fantastic job making your holiday stress free as accommodation, shuttles and flights are booked to perfection. They also create a personalised travel booklet of suggested day-to-day activities, restaurants and excursions to do in the area that saves you all the effort of doing any research yourself.

1 July 2024
Unprompted review
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Reply from Hello Island

Hi Chrizelle, thank you for your amazing review. We're so happy to hear that Hello Island has made both of your Thailand holidays stress-free and seamless. We’re also glad you found the personalized Digital Travel Booklet helpful for planning your daily adventures. We truly appreciate your trust in us and look forward to planning many more incredible trips for you in the future.

Rated 5 out of 5 stars

Hassle free service

Hassle free service. Simply the best!

19 June 2024
Unprompted review
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Reply from Hello Island

Hi Desire, thank you for your kind words. We're so glad your Thailand holiday with Hello Island was hassle-free and that you had the best experience.

Rated 5 out of 5 stars

We had no stress

We had no stress. It was a great experience from the moment we left to the moment we came back. Thanks so much!

19 June 2024
Unprompted review
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Reply from Hello Island

Hi Celeste, thank you for your great review. We're so glad your Thailand holiday with Hello Island was completely stress-free and a fantastic experience from start to finish. We appreciate your kind words and look forward to helping you plan another amazing holiday in the future.

Rated 5 out of 5 stars

Amazing beach holiday with Hello Island

Thank you so much for booking this trip for me. This was my first real solo trip.
Everything ran absolutely smoothly even the delays of Singapore Airline flights all worked out well.
I wanted a beach holiday and that was exactly what I got with so many additional options. I did some sightseeing and even if you are not into sightseeing the trip to Maya Beach on the longboat was amazing and we did some snorkeling on our way back.

The hotels I stayed in was excellent, I loved The Nature Hotel in Patong, Phuket the most

Thanks Remmert, my trip was amazing.

9 February 2025
Unprompted review
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Reply from Hello Island

Hi Melinda, thank you so much for your kind words. We're so happy to hear that your first solo holiday to Thailand was such a success. It’s great that everything went smoothly and that you got the beach holiday you were looking for, along with some amazing additional experiences like the trip to Maya Bay and snorkelling. Thank you for trusting Hello Island to plan your trip, and we can’t wait to help you with your next unforgettable Thailand holiday.

Rated 5 out of 5 stars

Best trip ever!

This has been the best organised holiday ever. From a detailed itenary, packing tips, recommendations for restaurants, excursions, etc. shared in an e-booklet to pictures of the actual counters at the pier, etc. which made this a stress-free holiday. I highly recommend Hello Island for your next holiday planning!

31 January 2025
Unprompted review
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Reply from Hello Island

Hi Corle, thank you so much for your wonderful review. We're so happy to hear that your holiday to Thailand was the best organised one yet. It's great to know that the detailed itinerary, packing tips, restaurant recommendations, and the Digital Travel Booklet helped make your trip stress-free. We truly appreciate your recommendation and can't wait to help plan your next amazing holiday.

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