HelloSlippers Reviews 236

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and comfort, often noting that items look even better in person than in pictures. Many people appreciate the unique designs, finding them super cute and well-made, with some even comparing the quality favorably to name-brand alternatives. However, some customers experienced issues with sizing, particularly the lack of half sizes, leading to discomfort or the need to size up. The minority of people were dissatisfied with delivery, reporting significant delays or non-delivery of their orders. Additionally, a few other people also felt that some products were uncomfortable, caused blisters, or arrived with manufacturing defects and a strong chemical odor.

What people talk about most

Product

Customers consistently note positive experiences with the product, especially praising the comfort and cute... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the comfort and durability of... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from Facebook twice and both packages actually showed up. Low bar, I know, but if you’ve ever ordered from random Facebook ads, you get why that already feels like a win. First pair w... See more

Rated 5 out of 5 stars

Hello Slippers has consistently answered any question that I may have had and has provided correspondence and discounts; all to the end of the seamless anticipation of my needs as a repeat customer. A... See more

Rated 5 out of 5 stars

I bought the apple slippers and burger shoes, which both have great quality and are very comfortable. Looks exactly like the pictures, but better in real life No issue with shipping, and it was tra... See more


Company details

  1. Shoe shop
  2. Clothing Shop

Written by the company

Fashionable, innovative, and top-graded quality slippers and sandals.


Contact info

4.1

Great

TrustScore 4 out of 5

236 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

AMAZING

Just amazing, the quality, the staff support, everything! Asked for a special thing in my order and they did absolutely amazing, my girlfriend was so so happy to get her shark slides, was customized just for her, she was not expecting it and became speechless! Didn't took long to come, the shipment was perfect and the package arrived nicely.
Just no words to describe how comfortable the slides are, we use it every day, and in 3 weeks of usage and not even a slight change in my opinion, love it!
Thank you hello slippers crew, you guys are AMAZING!
We are buying with you again for sure 🤩

10 February 2023
Unprompted review
Rated 1 out of 5 stars

I had to give 1 star. Die please

I had to give 1 star, otherwise I could not have placed a review. Please do not order gigantic plastic shoes, no one on this already polluted planet needs. We have ordered them for my daughter, they were way too big, we had to produce and send multiple photos to prove that they were not fitting at all, although we measured the feet correctly as instructed on the website, and did everything they told us to do. The outcome was, that they told us that the sizes vary, and that their policy does not include refund, exchange or any other policy that would satisfy a customer. They just work into their own pocket, no matter what. Please do not get tempted by the cute look of the shoes, they are uncomfortable and do NOT FIT!!!!!!! SAVE YOUR MONEY FOR SOMETHING BETTER.
After the company replied l am even more upset. I did reach out to you, and submitted all photos and whatever prove you wanted by sending you multiple emails. And now you write that you are happy to help if I just explained what is wrong. Are you serious?

30 January 2023
Unprompted review
HelloSlippers logo

Reply from HelloSlippers

Hello, the shoes you have purchased are intentionally crafted with additional space at the end to enhance both the aesthetic appeal and comfort of the footwear. If you have any queries about this design feature, please don't hesitate to reach out to us. We will be glad to provide further clarification.

Rated 1 out of 5 stars

Never again

I bought my slippers in early january, but they never arrived.
They were shipped to somewhere halfway around the world.
Customer Service says I entered the wrong address (which I did. not, of course. I didn‘t even know the town my slippers were sent to).
Also, they won‘t offer me a refund, as refunds are only accepted under certain circumstances.
But surely, everybody is very sorry.
Never again, just opened a Paypal-case.

8 February 2023
Unprompted review
HelloSlippers logo

Reply from HelloSlippers

Hello Anke, I'm very sorry for any trouble we have caused. We have thoroughly investigated your case and found that the mistake was on our end, as the address was updated incorrectly. To rectify this, one of our agents has contacted you via email and offered either a full refund or a reshipment of your order. Thank you for your business and please accept our sincere apologies. We are committed to improving our processes and customer service, so that incidents like this do not occur again in the future.

Rated 5 out of 5 stars

LOVE ITTT

The quality is great for such a great price I got both slippers and slides and I love them so much, so much support and I love to feel an inch or two higher, especially with being short!!! In love with these

25 January 2023
Unprompted review
Rated 1 out of 5 stars

Never Delivered. Won't Offer a Refund

Either the site is a scam or the shipping company is so poorly run it may as well be. I also did not receive my slippers. Ordered in November, they were supposed to arrive in early December. The shipping company said they were returned to the sender. The tracking details clearly say that the package was not delivered. In several email exchanges with the company they double checked my address (which was correct) and then told me the slippers would be resent once they arrive back at their warehouse. It's now been five more weeks. They will not issue a refund.

16 January 2023
Unprompted review
HelloSlippers logo

Reply from HelloSlippers

Hello Kristen, sorry for the confusion and inconvenience! There was a delivery exception and the shipping company was not able to contact you due to missing phone number. We have refunded your order per our refund policy.

Rated 5 out of 5 stars

Great store!!

I found this store on Instagram and they have really great products. They answered my email really fast and were very kind. I definitely will buy more products from there next time.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Soft, comfortable, cute and amazing

The shoes are amazing and really comfortable and soft. I got these for my friends and I and we love them !!! I would rate them a 10/10. The delivery was quick and I am really satisfied with them.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

HelloSlippers is the best!

The HelloSlippers site is easy to navigate. The prices and sales are clear, and the products are cute (& very comfortable). There's a huge selection in sizes for adults and kids.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Perfect boots for snowy cold days

I purchased the chunky shark boots, and they arrived in exactly 3 weeks, which was sooner than I expected. They fit perfectly and are super warm. They are adorable, everyone I pass in them comments on them. Very satisfied, and cant wait till I can get a pair of the slides when the weather warms up.

29 December 2022
Unprompted review

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