Hello Sunday Reviews 184

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Poor customer service, and apparently Freddie's laundry sheets clean way better than Heysunday that feels like a freeze dry foamed sheet.

Rated 5 out of 5 stars

Beautiful cards - for every conceivable occasion or purpose. So many to choose from. Exceptional quality. For a card addict like myself this is a go-to place. There's no better way to show someone you... See more

Rated 5 out of 5 stars

Website easy to navigate with lovely cards, all of which were displayed very well. Lots of different postage options which appealed to me because I just buying cards. Great customer service. When I... See more

Company replied

Rated 5 out of 5 stars

I have been buying online from Hello Sunday for the past four years. They give a very good service - personalised and caring. The order is always carefully packed and always arrives in excellent condi... See more

Company replied

Company details

  1. Online marketplace

Written by the company

Natural materials, ethical manufacturing, beautiful graphics. Totes, pouches, mugs, stationery, notebooks and greeting cards.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

184 reviews

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Rated 5 out of 5 stars

Beautiful cards

Beautiful cards - for every conceivable occasion or purpose. So many to choose from. Exceptional quality. For a card addict like myself this is a go-to place. There's no better way to show someone you care than sending/giving them a beautiful card (with some beautiful words of your own).

21 January 2021
Rated 5 out of 5 stars

Great customer service, beautiful products!

Great customer service and beautiful products, I purchased a number of different gift wrapping paper and I was thrilled when they arrived and I was also extremely pleased with the way they were packaged, in a cylinder, so they arrived in perfect condition. Thanks Hello Sunday, I will definitely be a returning customer.

15 January 2021
Rated 5 out of 5 stars

Beautiful stationary and gifts!

I stumbled across the store by mistake when googling for wrap for Kikki k - let me assure this store is so much better.
Great customer service friendly and helpful and quick shipment! Arrived two days later.
Can’t wait to order all my future gift wrap and cards from this beautiful store!

Courtney.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

This is my first time using Hello Sunday and I was really impressed. Not only did I find an item that I could not seem to find anywhere else, but it was shipped/received quickly and well-packaged (and thoughtfully too with lovely tissue paper and a lovely note. I always appreciate when items are shipped with a bit of extra love and care). Their site also has some fabulous stuff. Will definitely bookmark this site for future use. Thanks!

14 January 2021
Rated 5 out of 5 stars

Christmas cards

I purchased beautiful Christmas cards. They were dispatched and delivered quickly. Very happy with the purchase.

11 December 2020
Rated 1 out of 5 stars

A combo of bad service from this…

A combo of bad service from this company (including Chris the 'owner' who should never be allowed to talk to customers) and Australia Post, I still don't have the Christmas cards I ordered weeks ago, but of course Hello Sunday has my money! I only ordered them online as it was an RSPCA fundraiser ... I asked for a refund several times but no response yet. I hope Hello Sunday refunds my money asap. I would never use you again. And the RSPCA lose their money and I have to buy more cards locally asap so that they get overseas on time.

19 November 2020
Unprompted review
Hello Sunday logo

Reply from Hello Sunday

This order and tracking info was sent to Deb's correct address - via Australia Post - within 24hrs of being placed. Unfortunately Australia Post did not deliver on the date they indicated on the tracking and the day after the due date, Deb deemed it necessary to attack us on live chat, then text and finally, by email. The order has since come back to us - which we are still investigating with AP - and we have issued a full refund in accordance with our published refund/returns policy. We are still unsure as to why Deb felt it appropriate to blame us for the order not being delivered to her expected timeline, during a time of extreme stress on the postal system, but that's what has happened.

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